Work from home Work, Jobs in West Kilbride, Nay (with Salaries)

Customer Service Expert (Cruise Kings) - Remote
Brooklyn Travel —Prestwick
- Remote
- English
- Employee discount
Quick apply
Planner
Morris and Spottiswood —Dalry
- Full-time
- Remote
- Microsoft Outlook
- Travel
- Contracts
Quick apply
Service Manager (Justice Services) - EAY12604
East Ayrshire Council —Kilmarnock
- £60,126 - £68,286 a year
- Full-time
- Remote
- Work from home
Practice Development Co-ordinator - EAY12774
East Ayrshire Council —Kilmarnock
- £47,793 - £50,669 a year
- Full-time
- Remote
- Experience working with children
- In-person
- Training & development
- Work from home
4d
VRS Staff Interpreter
Sign Language Interactions Ltd —Glasgow
- Part-time
- Remote
- Annual leave
Quick apply
BSL/English Translator Staff (UK)
Sign Language Interactions Ltd —Glasgow
- £35,000 - £50,000 a year
- Overtime
- Remote
- Bilingual
- Customer service
- Mentoring
- Annual leave
- Employee assistance programme
Quick apply
Health & Safety Advisor
Emcor —Glasgow
- £45,000 a year
- Full-time
- Remote
- Computer literacy
- Computer skills
- Employee assistance programme
- Referral programme
Quick apply
Business Development Manager
Brakes —Ayrshire
- £38,000 a year
- Full-time
- Remote
- Hospitality
- Business development
- Food service experience
Quick apply
12h
Social Worker - Locality Services (CF) - EAY12518
East Ayrshire Council —Kilmarnock
- £45,769 - £49,859 a year
- Full-time
- Remote
- Experience working with children
- In-person
- Communication skills
- Work from home
UI Designer - AI Powered
Go Swag —Glasgow
- £50,000 - £60,000 a year
- Remote
- AI
Senior Business Development Manager - Production Kitchen
Reynolds Food Group —Kilmarnock
- Remote
- Hospitality
- Marketing
- Business development
Quick apply
Sales Consultant
Stannah —Glasgow
- Full-time
- Remote
- Annual leave
- Employee assistance programme
Quick apply
2d
Mechanical Engineer - Remote
Altrad —Helensburgh
- Remote
- HVAC
- Communication skills
Quick apply
Dual Fuel Engineer
Aaron Services —Kilmarnock
- £39,923 - £41,571 a year
- Full-time
- Remote
- Customer service
- Annual leave
- Employee assistance programme
Dual Fuel Engineer
Sureserve —Kilmarnock
- £39,923 - £41,571 a year
- Remote
- Customer service
- Annual leave
- Employee assistance programme
Quick apply
BIM Design Engineer
Marioff Inc —Glasgow
- Full-time
- Remote
- English
- Travel
Quick apply
Gas Engineer
OCS Group —Glasgow
- Monday to Friday
- Remote
Quick apply
4d
Senior Physiotherapist
Nuffield Health —Glasgow
- Up to £44,000 a year
- Full-time
- Remote
- Bachelor's degree
- Patient care
- Employee discount
- Gym membership
1d

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Customer Service Expert (Cruise Kings) - Remote
Brooklyn Travel —Prestwick
Assisting internal departments on customer service and administrative queries. Experience in communicating via live chat, social media.
Quick apply
Intelligence and Investigations Specialist (Scotland)
NetWatch Global —Stirling
Whilst public transport is often the preferred option, this role requires you to have access to a car and to hold a full valid clean driving licence for use in…
£27,533 a year
Quick apply
9d

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Customer Service Expert (Cruise Kings) - Remote

Brooklyn Travel -
Prestwick

Quick apply

Job details

Permanent

Benefits

Company pension
Employee discount

Qualifications

Live chat
Client engagement
Stakeholder liaison
English
Customer interaction
Outbound calling

Full job description

Join one of the UK’s Cruise Specialists

Award-winning CruiseKings and Scotland’s Cruise Centre are part of the Brooklyn Travel Group, established for over 50 years employing over 500 travel professionals UK-wide. Following yet another record-breaking year and with exciting future aspiration, we are looking for talented Cruise Customer Service Experts to support our expansion plans.

If you’re looking for a new challenge, your next move or you’d like to specialise in Cruise Customer Service, get in touch for a friendly, informal chat.

Location: Homeworking/Hybrid/Office Based

Hours: Monday – Saturday 9 – 5.30pm. Full-time.

Salary: Competitive – based on experience

Experience, Qualities & Skills

Customer Service experience in a fast-paced Cruise environment.
Passionate about delivering the very best customer experience.
Confident, friendly and articulate when speaking to clients.
Enjoy building rapport and forging long lasting relationships.
Possess genuine empathy and the desire to help people.
A ‘can do attitude’ always aiming to go the extra mile.
Excellent listening skills.
Ability to pro-actively resolve issues and find amicable solutions.
Good written English.
Experience in communicating via live chat, social media.
Enjoy working in a service-oriented environment.
Being well travelled with good knowledge and first-hand experience of worldwide destinations is highly desirable.

Responsibilities:

Supporting clients post-booking and pre-departure requirements.
Communicating effectively via omni-channels including; Live Chat, WhatsApp, Email and Voice.
Encouraging upsell opportunities.
Fulfilling amendments and cancellations.
Resolving client queries, finding solutions and escalating complaints.
Assisting internal departments on customer service and administrative queries.
Liaising with suppliers and tour operators on behalf of clients.
Outbound calling projects as and when required.
Provide high levels of customer satisfaction.

Reward/Opportunities:

Competitive Salary.
Vitality Private Healthcare.
Cruise Training and Development.
Ship visits/Educational opportunities.
Discounts on holidays.
Sponsored social events.
Contribution Pension.

Company Overview

Brooklyn Travel Group is one of the UK's fastest-growing travel companies, bringing together a family of award-winning specialist travel brands under one umbrella. Since our formation in 2018, we've built a reputation for delivering exceptional holidays through world-class service and a commitment to quality at value-for-money prices. Our diverse portfolio includes some of the most respected names in specialist travel, from Stewart Travel - our flagship Scottish agency chain crowned UK's Best High Street Travel Agency for three consecutive years - to luxury specialists like Villa Select and Destinology, alongside cruise experts CruiseKings and Scotland's Cruise Centre, golf holiday specialists GolfKings, USA and Canada travel experts North American Travel Service and My Canada Trips, Canterbury Travel (the UK's leading Lapland holiday provider) and flights specialists Faremine. With over 120,000 passengers traveling with our brands annually, Brooklyn Travel Group offers an exciting opportunity to be part of a dynamic, growing organization that's making a real impact in the travel industry through specialist expertise and award-winning service excellence.

Quick apply

Refine Your Search

work from home jobs in west kilbride, nay

Customer Service Expert (Cruise Kings) - Remote

Planner

Service Manager (Justice Services) - EAY12604

Practice Development Co-ordinator - EAY12774

VRS Staff Interpreter

BSL/English Translator Staff (UK)

Health & Safety Advisor

Business Development Manager

Social Worker - Locality Services (CF) - EAY12518

UI Designer - AI Powered

Senior Business Development Manager - Production Kitchen

Sales Consultant

Mechanical Engineer - Remote

Dual Fuel Engineer

Dual Fuel Engineer

BIM Design Engineer

Gas Engineer

Senior Physiotherapist

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