Optical manager Work, Jobs in West Malling, Ken (with Salaries)

Operations Manager (Hearings) - 6 Months FTC
The General Optical Council —London
- £51,593 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
21h
Optical Manager
ASDA —London
- Part-time
- In-person
- Leadership
- Store discount
- Annual leave
Dual Clinic Manager
Optical Express Group —Dartford
- £45,000 a year
- Full-time
- Management
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
Head Of Sales | O2
Levy —London
- £75,000 a year
- Full-time
- Hospitality
- Sales
- Presentation skills
- Annual leave
- Employee assistance programme
Twinsite Store Manager - Opticians (Croydon)
Boots —Croydon
- Weekend availability
- Customer service
- Care experience
- Retail management
- Employee assistance programme
- Employee discount
Dispensing Optician Manager
Specsavers —Purley
- Up to £40,000 a year
- Part-time
- Customer service
- Bachelor's degree
- Communication skills
- Sick pay

I want to receive the latest job alerts for optical manager in west malling, ken

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Operations Manager (Hearings) - 6 Months FTC

The General Optical Council -
London

Apply Now

Job details

Full-time
£51,593 a year
21 hours ago

Qualifications

Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Operations management
Microsoft Office
Performance management
Analysis skills
Project management
SharePoint
GOC
Communication skills

Full job description

Job Advert

Please see job description for more information

Role Purpose

The General Optical Council (GOC) is the statutory regulator for the optical professions in the UK. Our purpose is to protect the public by promoting high standards of education, performance and conduct amongst opticians. We are on a journey to become a world-class regulator and are seeking an Operations Manager (Hearings) to play a key role in delivering high-quality, efficient, and fair hearings. This role is responsible for leading hearings operations, ensuring cases are managed effectively and in line with statutory requirements, while fostering continuous improvement, strong team performance, and excellent stakeholder experience.

Key Accountabilities

Hearings are delivered within agreed KPIs, timelines, and quality standards, with robust governance and minimal disruption or delay
High levels of stakeholder satisfaction, evidenced through effective communication, professionalism, and positive feedback from panel members, registrants, and representatives
A motivated, engaged, and high-performing team, with clear objectives, regular performance management, and demonstrable development outcomes
Operational and strategic risks are proactively identified, assessed, and effectively mitigated, ensuring continuity of service and organisational confidence
Continuous improvement initiatives are implemented, resulting in measurable efficiencies, enhanced service quality, and improved stakeholder experience
Hearings are delivered in a way that is fair, accessible, and inclusive, reflecting the organisation’s commitment to equality, diversity, and inclusion

Essential Skills/Experience/Qualifications

Proven experience leading and managing teams, including coaching, performance management, and development
Experience working within a regulatory, legal, or statutory framework, including interpreting legislation and procedural rules
Strong operational management experience, ideally within hearings, tribunals, or case management environments
Excellent stakeholder management skills, with the ability to communicate professionally and sensitively with a wide range of audiences
Demonstrable ability to deliver high-quality, customer-focused services and improve processes
Strong analytical skills, with the ability to use data to inform decisions and manage performance
Excellent written and verbal communication skills, with the ability to tailor messaging to different audiences
Proficiency in Microsoft Office, including SharePoint, Word, Excel, PowerPoint and Case Management Systems
Understanding of equality, diversity and inclusion principles and their application in a regulatory or hearings environment
Project management experience is desirable

Closing date for applications is 24 July2026 11:59pm, please note we reserve the right to close the role early dependent on number of applications.

Please note that your application will only be considered if it includes both CV and a cover letter. The cover letter should be no longer than 2 A4 pages and must demonstrate how you meet the essential criteria of this role.

Apply Now

Refine Your Search

optical manager jobs in west malling, ken

Operations Manager (Hearings) - 6 Months FTC

Optical Manager

Dual Clinic Manager

Head Of Sales | O2

Twinsite Store Manager - Opticians (Croydon)

Dispensing Optician Manager

I want to receive the latest job alerts for optical manager in west malling, ken

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected