Care call advisor Work, Jobs in Whickham, Twr (with Salaries)

Customer Care Call Advisor
Verisure Services (UK) Limited —Newcastle upon Tyne
- £24,000 - £26,000 a year
- Full-time
- Computer skills
- Communication skills
- Annual leave
- Employee discount
Quick apply
Retentions Advisor
Verisure Services (UK) Limited —Newcastle upon Tyne
- £24,000 - £26,000 a year
- Full-time
- Computer skills
- Communication skills
- Annual leave
- Employee discount
Quick apply
Health Advisor - 111/999 Call Taker
North East Ambulance Service NHS Foundation Trust —Newcastle upon Tyne
- £25,760 - £34,000 a year
- Full-time
- English
- Computer skills
- Communication skills
6d
Customer Service Advisor – Full Time
Preferred Management —Hebburn
- From £12.71 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- Computer literacy
- Free parking
- Annual leave
Quick apply
Contact Centre Advisor
The Federation of Independent Retailers —Durham
- £25,750 - £27,000 a year
- Weekend availability
- CRM software
- Computer literacy
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
12d
First Response Advisor - Romanian Speaking
NRG —Newcastle upon Tyne
- £23,250 a year
- English
- Communication skills
- Office experience
10d
Customer Success Manager
Atlas Cloud —Newcastle upon Tyne
- £25,420.00 - £51,554.30 a year
- Full-time
- Hybrid work
- Travel
- Communication skills
- Annual leave
- Work from home
Quick apply
13d
Patient Contact Centre Advisor
Spire Healthcare —Seaham
- £12.76 an hour
- Full-time
- Computer literacy
- Organisational skills
- Computer skills
- Free parking
- Annual leave
Service Advisor
Lookers —Newcastle upon Tyne
- £29,000 - £35,000 a year
- Full-time
- Customer service
- Communication skills
- Annual leave
Quick apply
3d
Service Advisor - Customer Service
Everflow —Peterlee
- £26,678 - £29,987 a year
- Full-time
- Hybrid work
- CRM software
- Free parking
- Annual leave
Direct Sales Advisor - Connectivity
Everflow —Peterlee
- £26,678 - £29,987 a year
- Full-time
- Hybrid work
- Business development
- Free parking
- Annual leave
Direct Sales Advisor - Water
Everflow —Peterlee
- £26,678 - £29,987 a year
- Full-time
- Hybrid work
- CRM software
- Customer service
- Computer literacy
- Free parking
- Annual leave
Service Advisor - Siteworks
Everflow —Peterlee
- £26,678 - £29,987 a year
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- Communication skills
- Free parking
- Annual leave
Aftersales Coordinator
Husqvarna —Newton Aycliffe
- Full-time
- Microsoft Word
- CRM software
- English
- Employee discount
12d
Lead Vet
Vets Now —Tyneside
- Up to £85,000 a year
- Weekend availability
- Mentoring
- Training & development
- Annual leave
Veterinary Surgeon - join our growing practice!
Vets for Pets —South Shields
- Up to £75,000 a year
- Part-time
- Patient care
- Employee discount
Senior Veterinary Surgeon
Gilmoor Vets —Durham
- £50,000 - £72,000 a year
- Full-time
- Mentoring
- Training & development
- Leadership
- Annual leave
- Employee discount
Quick apply

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Retentions Advisor
Verisure Services (UK) Limited —Newcastle upon Tyne
Making outbound calls to existing customers with the purpose of retaining them. Updating relevant information in our customers’ records.
£24,000 - £26,000 a year
Quick apply
Customer Care Call Advisor
Verisure Services (UK) Limited —Newcastle upon Tyne
Making outbound calls to existing customers with the purpose of retaining them. Updating relevant information in our customers’ records.
£24,000 - £26,000 a year
Quick apply

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care call advisor jobs near whickham, twr

Customer Care Call Advisor

Verisure Services (UK) Limited -
Newcastle upon Tyne

Quick apply

Job details

Full-time
£24,000 - £26,000 a year

Benefits

Cycle to work scheme
Annual leave
Canteen
Private medical insurance
Employee discount
Referral programme

Qualifications

Customer service call handling
Stakeholder liaison
Retention call handling
Internal department liaison
Microsoft Office Suite
Complaint handling
Customer relationship management
Relationship management
Computer skills
Customer interaction
Outbound calling
Communication skills

Full job description

Customer Care Call Advisor

Newcastle, NE12 8BU

Salary: Starting £24,000 basic increasing to £26,000 with role progression. Role includes uncapped commission (up to £50,000 OTE)

Working Hours: 37.5 hours per week

Shift Pattern: Monday to Friday between 9am until 5:30pm

Holidays: 29 days’ annual leave including bank holidays, increasing to 31 days after 1 years' service

We are currently hiring Customer Care Call Advisors to join our customer care team in Newcastle!

Verisure is the leading European provider of professionally monitored security systems with 24/7 response services. We protect over 5.1 million families and small businesses across 17 countries in Europe and Latin America. Our mission is to provide our customers peace of mind by protecting what matters most to them.

Role Responsibilities:

Working in a call centre environment
Making outbound calls to existing customers with the purpose of retaining them
Dealing with escalated high-level complaints
Establishing, building, and managing strong long-term customer relationships
Ensuring customer satisfaction
Liaising with various other departments both within the business and third parties
Updating relevant information in our customers’ records
Delivering first class customer service to customers

Essential skills:

Experience in call centre environment, an outbound or an objections handling role would be beneficial
Confident dealing with high level complaints
Strong computer and MS office skills
Excellent communication skills with problem solving attitude
Attention to detail
Customer oriented, genuinely passionate about providing an amazing experience through every interaction
The ability to multitask effectively whilst keeping a high level of service quality
Teamworking skills
Passionate and willing to learn in a dynamic environment
Willing to accept new challenges

Benefits Package: At Verisure, we value our team members and offer a comprehensive benefits package to enhance your experience:

Enjoy your birthday off as a special treat.
Satisfy your cravings at our onsite coffee shop and our canteen.
Stay active with discounted gym and health club memberships.
Access private healthcare and MediCash cash plan.
Unlock a world of freebies and discounts with PerkBox.
Earn rewards through our employee referral program.
Enjoy discounts on our alarm systems.
Contribute to a greener lifestyle with the Cycle to Work Scheme.

Verisure Career Opportunities

A career with Verisure offers far more than just a job. We offer internal mobility, training and development, international opportunities, and tools to support you develop new skills. We want our people to grow and build a career with us.

With over 35 years of insight, experience, and innovation, Verisure is known for category-creating marketing, sales excellence, innovative products and services, and customer-centricity.

Thanks to a strong focus on high quality, our customers are amongst the most satisfied and loyal in our industry. We have some of the strongest growth and retention rates globally in consumer-facing services which demonstrates our exceptional service levels and strong value proposition to our customers.

Ready to make your dream job a reality and #BeVerisure? Send us your CV and we’ll get in touch!

ALL APPLICANTS MUST COMPLETE A DBS CHECK- PROVIDED BY THE COMPANY IF SUCCESSFUL.

Quick apply

Refine Your Search

care call advisor jobs in whickham, twr

Customer Care Call Advisor

Retentions Advisor

Health Advisor - 111/999 Call Taker

Customer Service Advisor – Full Time

Contact Centre Advisor

First Response Advisor - Romanian Speaking

Customer Success Manager

Patient Contact Centre Advisor

Service Advisor

Service Advisor - Customer Service

Direct Sales Advisor - Connectivity

Direct Sales Advisor - Water

Service Advisor - Siteworks

Aftersales Coordinator

Lead Vet

Veterinary Surgeon - join our growing practice!

Senior Veterinary Surgeon

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