Export customer service Work, Jobs in Whitchurch, Crf (with Salaries)

Internal Sales
Encon Insulation —Cardiff
- Full-time
- Data entry
- Typing
- In-person
- Life insurance
Quick apply
Product Manager
Eakin Healthcare —Cardiff
- £40,000 - £43,000 a year
- Full-time
- Hybrid work
- Data analysis skills
- Analysis skills
- Presentation skills
- Free parking
- Referral programme
Quick apply
8d
Export Customer Service Representative
Univar Solutions UK Ltd —Caerphilly
- CRM software
Freight Forwarding Coordinator
CEVALogistics —Pontypridd
- Up to £27,000 a year
- Full-time
- Annual leave
- Employee discount
Customer Technologist
YeoValley —Blagdon
- Up to £40,000 a year
- Monday to Friday
- Hybrid work
- Communication skills
Quick apply
12d
Despatch Operator
TT Electronics plc —Abercynon
- Overtime
- Computer literacy
- Continuous improvement
- Organisational skills
- Annual leave
- Employee assistance programme
7d
Logistics & Export Administrator, 12m FTC
IndigoTG —Magor
- English
- Continuous improvement
- Travel
12d
Temporary Logistics Administrator
IndigoTG —Magor
- Computer literacy
- English
- Travel
6h
Temporary Logistics Administrator
Indigo Telecom Group —Magor
- Computer literacy
- English
- Travel
5h
Logistics & Export Administrator, 12m FTC
Indigo Telecom Group —Magor
- English
- Continuous improvement
- Travel
11d
Portfolio Manager
BAE Systems —Glascoed
- £57,824 a year
- Communication skills
Despatch Operator
MFC International Limited —Tonypandy
- £12.76 an hour
- Overtime
- Customer service
- Continuous improvement
- Quality control
Quick apply
5d
Customer Sales Co-ordinator (Contract)
Oxford Instruments plc —Bristol
- CRM software
- Computer literacy
- Microsoft Office
7d
Senior Dynamics 365 CRM Developer
Tokio Marine HCC —Bridgend
- Full-time
- CRM software
- Azure
- Bachelor's degree
Head of Commercial
TT Electronics plc —Abercynon
- Full-time
- PMP
- Team management
- Budgeting
- Annual leave
- Employee assistance programme
Transport Coordinator
Gist Limited —Portbury
- Up to £31,400 a year
- Microsoft Word
- Computer literacy
- Continuous improvement
- Employee assistance programme
- Employee discount
Buyer
TT Electronics plc —Abercynon
- Full-time
- Continuous improvement
- Annual leave
- Employee assistance programme
Technical Publications Hub Leader
Oxford Instruments plc —Bristol
- Hybrid work
- Engineering
- Project management
- Training & development
- Annual leave
Quality Engineer
TT Electronics plc —Abercynon
- Full-time
- Computer literacy
- Continuous improvement
- Quality control
- Annual leave
- Employee assistance programme
Solutions Architect
Sierra Nevada Corporation Mission Systems UK,LTD —Saint Athan
- £55,513 - £83,270 a year
- Full-time
- Hybrid work
- Azure
- Computer Science
- Master's degree
- Annual leave
- Employee assistance programme
Quick apply

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Internal Sales

Encon Insulation -
Cardiff

Quick apply

Job details

Permanent | Full-time

Benefits

Company pension
Life insurance

Qualifications

Sales support
Pricing
Customer service call handling
Inbound customer enquiry call handling
Credit note processing
Delivery scheduling
Stakeholder liaison
Filing
Internal department liaison
Cost control
Accounts Receivable Credit Control
Data entry
Telesales
Customer support
Customer interaction
Typing
Stocktaking
Transport scheduling
Communication skills
Supply chain customer service

Full job description

Company Background

Encon Insulation & Nevill Long is the leading independent UK distributor of thermal and acoustic insulation, interior systems, fire protection, roofing, construction products and external façade materials.

As the Distributor of Choice, we take pride in providing the highest level of service and support. We have around 500 employees, with specialist teams dedicated to our key market sectors, and we work hard to add value to every project.

The Role

As an Internal Sales Apprentice, you will work as part of the sales and admin teams in processing sale transactions efficiently and accurately, monitoring and evaluating transport cost controls, responding to enquiries, and always delivering an excellent service to our customers and suppliers, whilst carrying out daily administrative tasks within the branch.

Key Relationships

· Externally – Customers and Suppliers.

· Internally – Branch Director, Sales Office Manager, other Branch employees, Credit Control and Head Office Departments.

Candidate Requirements

Behaviours:

· Customer focused

· Results driven

· Detail conscious

Skills:

· Customer service experience is desirable

· Good communication skills

· Proficient with IT, particularly Excel, Word, and Outlook.

Key Responsibilities

Customer Service & Performance:

· Answer general customer enquiries, advising product availability, delivery dates, transport schedules, and product lead-times promptly and accurately.

· Follow up and file quotations issued to check competitiveness and to secure sales.

· Provide feedback on pricing levels to Managers.

· Maintain the content and accuracy of sales daybook.

· Respond to telephone sales enquiries, pricing in accordance with current guidelines, to maximize their profitable conversion to orders.

· Liaise with suppliers on schedules for incoming goods for specific orders.

· Liaise with the Transport Manager to advise customers of any alterations to delivery schedules.

· Price comparison with transport company’s boxes/pallets ensuring best rates.

· Assess best and cheapest method of transport when scanning orders (48hr etc.).

· Book couriers where required.

· Check transport invoices, querying any discrepancies/chasing credits/claims.

· Take on export orders and transport.

· Back up for in-putting of M4 orders.

· Enter consignments onto transport system.

· Enter transport invoices onto transport spreadsheet.

· Input sales orders and sales order amendments onto the system, maintaining a high standard of accuracy in coding and pricing.

· Produce delivery notes and place into system for despatch as required.

· Prior to invoicing receive and check completed sales delivery notes and review sales order book for pricing anomalies.

· Type any linked delivery notes.

· Link and file all paperwork, sorted into documents for retention at branch and those to be forwarded to Head Office.

· With appropriate authority, process sales credit notes similarly to invoicing.

· Liaise with central Credit Control team to process customer account applications, informing relevant branch personnel of the outcome of each application.

· Liaise with branch personnel and central Credit Control team to minimise disruption to trading from issues involving cash collection or credit procedures.

· Process/distribute all letters and general correspondence, letters and faxes arising from daily operations at branch.

· Process sales quotations from drafts provided.

· To assist with periodic stock takes where required.

Compliance:

· Confirm completed deliveries for invoicing, raise balance orders where appropriate (placing delivery notes back into circulation), with strict regard to Credit Control procedures.

· To take heed of credit control disciplines during all transactions, with regard to credit limits and to accounts on suspension.

This list is not exhaustive and may be subject to local variation.

Standard Terms, Conditions and Benefits

Working Hours - 40

Notice Period - 1 Month

Holiday Entitlement - 23 Days

Encon Work Save Pension - Yes

Life Assurance Plan - Yes

Bonus Scheme - Yes

INDHP

Job Types: Full-time, Permanent

Benefits:

Company pension
Life insurance

Work Location: In person

Quick apply

Refine Your Search

export customer service jobs in whitchurch, crf

Internal Sales

Product Manager

Export Customer Service Representative

Freight Forwarding Coordinator

Customer Technologist

Despatch Operator

Logistics & Export Administrator, 12m FTC

Temporary Logistics Administrator

Temporary Logistics Administrator

Logistics & Export Administrator, 12m FTC

Portfolio Manager

Despatch Operator

Customer Sales Co-ordinator (Contract)

Senior Dynamics 365 CRM Developer

Head of Commercial

Transport Coordinator

Buyer

Technical Publications Hub Leader

Quality Engineer

Solutions Architect

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