It technician Work, Jobs in Whitley Bay, Twr (with Salaries)

IT Support Technician
Emporium Leisure Group Limited —Newcastle upon Tyne
- £24,420.00 - £47,130.85 a year
- Full-time
- Software troubleshooting
- Customer service
- Windows
- Store discount
- Employee discount
Quick apply
2d
IT Support Technician - INTERNAL ONLY
Percy Hedley Foundation —Newcastle upon Tyne
- IT
- Annual leave
- Employee assistance programme
5d
IT Technician Service Desk
Durham Constabulary —Durham
- £27,204 - £29,859 a year
- Full-time
- Windows
- Administrative experience
- Driving
7d
IT Technician
END —Washington
- Full-time
- Computer networking
- SharePoint
- IT
- Employee assistance programme
- Employee discount
Quick apply
IT Apprentice
Primary Goal —Sunderland
- £7.55 an hour
- Full-time
- School
Quick apply

Discover related jobs

Based on your search for it technician jobs.

Cyber Security Consultant
TSG —Gateshead
Work with Leadership, Cyber, and Sales Teams to respond to tenders/projects and provide pre-sales support. Act as a trusted advisor on cyber and information…
£0.01 - £75,000.00 a year
Quick apply
Cyber Security Architect
GBA5 EntServ UK Limited —Newcastle upon Tyne
This role is critical in shaping secure architectures, embedding effective security controls, driving compliance, and safeguarding systems across UK Public…
5d

I want to receive the latest job alerts for it technician in whitley bay, twr

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

IT Support Technician

Emporium Leisure Group Limited
Newcastle upon Tyne

Quick apply

Job details

Temp to perm | Full-time
£24,420.00 - £47,130.85 a year
2 days ago

Benefits

Store discount
Company pension
Employee discount

Qualifications

Jira
Operating systems
Software troubleshooting
BMC Remedy
Customer service
Windows
Technical support
Microsoft Office
Firewall
Computer hardware
IT support
Mac OS
ServiceNow
Linux
Communication skills
Help desk
Network Security
VPN

Full job description

Job Summary

We are seeking a dedicated IT Support Technician to provide technical assistance and support to our organisation. The successful candidate will be responsible for resolving hardware and software issues, maintaining network infrastructure, and ensuring seamless operation of IT systems. This role offers an excellent opportunity for individuals with a passion for technology and strong customer service skills to contribute to a dynamic team. The position is paid and ideal for those eager to develop their career in IT support.

Duties

Provide first-line technical support via help desk platforms such as BMC Remedy, ServiceNow, and Jira, addressing user queries promptly and professionally.
Troubleshoot software issues across various operating systems including Windows, macOS, and Linux, ensuring minimal disruption to end-users.
Resolve hardware problems related to computer hardware components, peripherals, and network equipment.
Configure and maintain computer networks, including LANs, VPNs, firewalls, and other security measures.
Assist with desktop support tasks such as installing, updating, and repairing software applications like Microsoft Office suite.
Perform basic troubleshooting of network connectivity issues involving LANs, VPNs, and firewall settings.
Support the setup and maintenance of operating systems and hardware components in a mixed environment.
Document technical issues and solutions accurately to facilitate ongoing support efforts.
Communicate effectively with users at all levels to explain complex technical information clearly and courteously.

Experience

PROVEN experience in technical support or IT support roles, ideally within a help desk environment.
Strong understanding of computer networking concepts including LANs, VPNs, firewalls, and network security protocols.
Hands-on experience troubleshooting software across Windows, macOS, and Linux operating systems.
Familiarity with computer hardware components and peripherals.
Experience using ticketing systems such as BMC Remedy, ServiceNow or Jira for issue tracking.
Knowledge of operating systems management including installation, configuration, and maintenance.
Excellent communication skills with the ability to deliver exceptional customer service in a professional manner.
Ability to work independently as well as part of a team in a fast-paced environment.

This role is suitable for motivated individuals seeking to expand their expertise in IT support while delivering outstanding service within a collaborative organisation.

Pay: £24,420.00-£47,130.85 per year

Benefits:

Company pension
Employee discount
Store discount

Work Location: In person

Quick apply

Refine Your Search

it technician jobs in whitley bay, twr

IT Support Technician

IT Support Technician - INTERNAL ONLY

IT Technician Service Desk

IT Technician

IT Apprentice

Discover related jobs

I want to receive the latest job alerts for it technician in whitley bay, twr

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected