Service desk support engineer Work, Jobs in Wiltshire (with Salaries)

Service Desk Support Engineer
Fujitsu —Chippenham
- Weekend availability
- Communication skills
- Annual leave
- Employee assistance programme
Junior IT & Communications Engineer
Marlin Communications Ltd —Bath
- £23,000 - £30,000 a year
- Full-time
- Up to 50% travel
- Customer service
- English
- Free parking
Quick apply
5d
IT Support Analyst Apprentice
The Delta Group —Melksham
- Hospitality
- Customer service
- Microsoft Office
Quick apply
3d
CSS Field Service Engineer
Roke —Romsey
- Full-time
- Military
- Engineering
- Driving
Field Service Technician / Engineer - Swindon
nGeneration —Swindon
- £28,678 a year
- Weekend availability
- Hospitality
- Microsoft Excel
- Maintenance
- Annual leave
Quick apply
IT Infrastructure & Security Engineer
Executive Jet Support Ltd —Chippenham
- Full-time
- Azure
- AWS
- Scripting
- Free parking
- Employee assistance programme
Quick apply
4d
Graduate Structural Engineer – Bath
EirEng Consulting Engineers —Bath
- £30,000 a year
- Full-time
- Engineering
- Master's degree
- In-person
- Annual leave
- Work from home
11d
Applications Engineer (L3/L4)
Thorn SDS —Corsham
- Full-time
- Engineering
- Analysis skills
- IT
- Annual leave
- Life insurance
Electrical Inspector
SSE —Andover
- £30,684 - £36,666 a year
- Full-time
- Customer service
- Employee discount
10d
Applications Engineer (L3/L4)
Thorn SDS Ltd —Corsham
- Full-time
- Engineering
- Analysis skills
- IT
- Annual leave
- Life insurance
Quick apply
AI Solution Lead
Raytheon —Warminster
- Full-time
- Hybrid work
- Azure
- Machine learning
- Mentoring
- Sick pay
Integration Manager
Tekever —Swindon
- Day shift
- Engineering
- Assembly
- Continuous improvement
Quick apply

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Based on your search for service desk support engineer

Service Desk Support Engineer
Fujitsu —Chippenham
Establishes working relationships with customers to deliver and enhance the service. Maintains awareness of technical and service developments, taking the…
Junior IT & Communications Engineer
Marlin Communications Ltd —Bath
Provide first and second-line technical support to the business and external customers. Deliver a professional, friendly and customer-focused service at all…
£23,000 - £30,000 a year
Quick apply
5d

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Service Desk Support Engineer

Fujitsu -
Chippenham

Apply Now

Job details

Full-time

Benefits

Annual leave
Company pension
Employee assistance programme
Employee discount

Qualifications

Communication skills

Full job description

Service Desk Support

Location: Chippenham

We are looking to grow our team with committed people to provide excellent customer support for our customers across the region.

The role
We are seeking a motivated Service Desk Support to join our IT Service Desk team. As a key member of the team, you will be responsible for providing exceptional technical support to our users, resolving application related issues, and ensuring seamless IT service delivery. This role requires a strong problem solving mindset, excellent communication skills, and a passion for customer satisfaction. They will be res ponsible for incoming issues and service requests, categorizing and managing their workload .

This role is Monday Friday, with core hours of 9:00 17:30. There may be a requirement to work the occasional
weekend.

Transferable Skills and Experience

Process orientated
Comfortable with working towards SLAs and KPIs
Establishes working relationships with customers to deliver and enhance the service.
Takes ownership in obtaining the information, evidence, and data required to diagnose and resolve more complex problems (both new and known)
Escalates or gains support where appropriate.
Understands the requirements of the customer’s business, and the scope of the contract and knows how issues impact the delivery of service.
Maintains awareness of technical and service developments, taking the initiative to extend own knowledge to learn about products, technologies, and techniques to deliver an enhanced service.
Strong attention to detail

Benefits

26 Days annual leave plus public holidays (3 flexible)

Pension – Double matching contributions of up to 10%

Life assurance

Companywide incentive plans

Your choices (Flexible benefits such as increased holidays/ travel/ dental critical illness and more)

Perks at work – employee discounts

Employee assistance programme/ virtual GP

We are a Disability Confident Employer and will offer an interview to disabled applicants who meet the minimum/essential criteria for the role. Email [email protected] if you would like to apply through the Disability Confident Interview Scheme.

Achieve together

We are recognised as a responsible and inclusive employer: Not only are we a certified Disability Confident Leader, a Times Top 50 employer for Gender Equality, a Top 75 employer for Social Mobility, accredited with the Living Wage Foundation and a signatory for the Race at Work Charter, but we are also committed to the United Nations standards for LGBTI+ and a Stonewall Top 100 Employer.

We are people centric: Our work environments enable you to Be Completely You. Our active people-led Inclusive Community networks are representative of all aspects of diversity and are instrumental in enabling and supporting our innovative approach to inclusion.

#LifeAtFujitsu

Apply Now

Refine Your Search

service desk support engineer jobs in wiltshire

Service Desk Support Engineer

Junior IT & Communications Engineer

IT Support Analyst Apprentice

CSS Field Service Engineer

Field Service Technician / Engineer - Swindon

IT Infrastructure & Security Engineer

Graduate Structural Engineer – Bath

Applications Engineer (L3/L4)

Electrical Inspector

Applications Engineer (L3/L4)

AI Solution Lead

Integration Manager

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