We’re looking for a detail-focused Payroll/Account Manager to proactively manage Direct Payment accounts, validate timesheets and invoices, and ensure compliance with pension and payroll regulations. You’ll play a key role in ensuring accurate, timely payments for Direct Payment Holders and their Personal Assistants.
This is a permanent, full time role at 37.5 hours per week (Monday-Friday), working on a hybrid basis from your home and Chelmsford office, with occasional visits attend event days in Thurrock, Essex.
Key Responsibilities
- Manage Direct Payment accounts, including monitoring funds and chasing contributions
- Upload and approve invoices and timesheets, resolving discrepancies
- Process payroll and payments accurately and on time
- Maintain accurate records across CRM, payroll and accounting systems
- Ensure pension auto-enrolment and employer/employee contributions are correctly managed
- Reconcile accounts and provide data for KPI reporting
- Respond to customer enquiries and manage account changes
- Identify and escalate safeguarding or financial risk concerns
About You
Essential:
- Eligibility to work in the UK
- Ability to commute to Chelmsford and Thurrock in Essex
- Substantial previous payroll experience
- Strong customer service skills (phone, email, face-to-face)
- Excellent attention to detail, numeracy and administration skills
- Ability to manage deadlines and prioritise workload
- IT literate, with experience using Microsoft and payroll/finance systems
- Ability to commute to Chelmsford occasionally
Desirable:
- Experience in pensions administration or regulatory compliance
- Experience managing client accounts in a fast-paced payroll environment
If you’re organised, proactive, and passionate about delivering accurate payroll and financial support, we’d love to hear from you.
Our values underpin everything we do and are the guiding beliefs and principles of Purple - we are:
- Authentic – lived experience is our most valuable raw material
- Accessible – from corporates to microenterprises, disability organisations to individual disabled people. We support all.
- The experts – humble but knowledgeable in finding solutions.
- Creative – global to local. We develop and deliver innovative approaches to the issues of today
To apply for this role, please send a covering letter outlining your experience for this role.
Purple is committed to safeguarding and promoting the welfare of vulnerable adults, children and young people, and expects all employees, contractors and volunteers to share this commitment. All post holders will be subject to appropriate pre-employment vetting procedures and, where eligible, a satisfactory Disclosure and Barring Service check.
If you require adjustments to attend an interview, please let us know.
Job Types: Full-time, Permanent
Pay: £27,748.50 per year
Benefits:
- Bereavement leave
- Enhanced maternity leave
- Enhanced paternity leave
- Sick pay
- Work from home
Experience:
- Payroll: 2 years (required)
- Customer service: 2 years (preferred)
Work authorisation:
- United Kingdom (required)
Work Location: Hybrid remote in Chelmsford CM1 1QT
