Engagement team administrator fixed term Work, Jobs in Wrexham, Wls (with Salaries)

Engagement Team Administrator - Fixed Term
The JTL Group —Wrexham
- From £24,858 a year
- Full-time
- Word processing
- Computer literacy
- Data entry
- Annual leave
- Employee assistance programme
Engagement Team Administrator - Fixed Term Maternity Cover
The JTL Group —Wrexham
- From £24,858 a year
- Full-time
- Word processing
- Computer literacy
- Data entry
- Annual leave
- Employee assistance programme
9d

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Engagement Team Administrator - Fixed Term Maternity Cover
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Engagement Team Administrator - Fixed Term

The JTL Group
Wrexham

Apply Now

Job details

Full-time | Fixed term contract
From £24,858 a year

Benefits

Annual leave
Company pension
Discounted gym membership
Employee assistance programme
Private medical insurance
Employee discount
Sick pay

Qualifications

Word processing
Computer literacy
Spreadsheets
Stakeholder liaison
GCSE
Email software
Data entry
Customer support
Customer interaction
Typing
Communication skills

Full job description

Location: Office-based at JTL's National Administration Centre in Wrexham

Working pattern/hours: Full time, Fixed Term Contract of 6 months

Salary: Starting salary £24,858

About JTL

JTL is one of the largest work-based training providers in England and Wales. We work with over 8,000 learners and more than 3,000 employers across England and Wales in more than 100 locations. We are an Ofsted recognised Good provider and a registered charity, meaning every penny JTL receive is reinvested into the training we offer.

Job Purpose:

To provide a professional, customer focused and first-class service, supporting the Engagement team and JTL’s Business Plan

Key Responsibilities and Accountabilities:

To carry out a range of routine administrative duties to support the team in maintaining KPI’s and as required by Management.
Handle all enquiries in a timely and professional manner as directed.
Ensure all Applicant, Learner and Employer documentation / information is logged accurately into the company systems within agreed timescales, always maintaining a high level of accuracy.
Build and maintain good working relationships with all teams within the division and with relevant external parties.
Provide information, advice and guidance when receiving and responding to inbound communications. Where possible solving queries first-hand, always ensuring Customer (Internal and External) satisfaction.

Person Specification

Essential Requirements:

GCSE, Maths and English, A-C or equivalent
Excellent communication and customer service skills
Attention to detail, with good prioritisation and organisation skills
IT literate with good typing skills and confident using a range of programmes including email, word processors, presentations, and spreadsheets
Able to work with a team, take direction from others and collaborate effectively

Desirable:

Prior experience in a similar role

Why join JTL?

At JTL, we believe in nurturing not only our apprentices, but also our employees. We offer a rewarding career path & excellent benefits. We welcome applicants from all sections of the community.

Some of our benefits include:

25 days’ annual leave plus bank holidays, with extra days for long service and a Christmas shutdown.
Generous pension scheme with matched contributions and additional employer top-up.
Life assurance and occupational sick pay.
Optional private healthcare after probation, plus a free annual health check after three years.
Gym membership discount scheme, cycle-to-work scheme, and access to an Employee Assistance Programme for you and your family.
CPD support, including funding for professional qualifications, ongoing training, and paid professional memberships.
Additional benefits such as a corporate wear allowance, retail discounts, and season ticket loans.

Our Safeguarding Commitment

JTL is committed to safeguarding and promoting the welfare of young people and expects all its employees to share this commitment in conjunction with the requirements of the Prevent Duty and the positive promotion of modern British values.

This role requires an Enhanced DBS check.

Apply Now

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