Analyst Work, Jobs in Writtle (with Salaries)

Complaints Analyst
National Westminster Bank PLC —Southend-on-Sea
- £28,475 - £40,200 a year
- Full-time
- Hybrid work
- Writing skills
- Analysis skills
- Communication skills
- Annual leave
11d
Customs Compliance Analyst
Teledyne Technologies Inc. —Chelmsford
- Full-time
- Computer literacy
- Continuous improvement
- Computer skills
- Free parking
- Employee assistance programme
Quality Assurance Analyst
Charles Stanley —Chelmsford
- Full-time
- CRM software
- Writing skills
- Financial services
Management consultants and business analysts
Ilford lane barber LTD —Ilford
- £35,568 a year
- Full-time
- Microsoft Powerpoint
- Research
- Analysis skills
Quick apply
Graduate Business Improvement Analyst
SS&C Technologies —Basildon
- Full-time
- Customer service
- Bachelor's degree
- Organisational skills
Reporting & BI Analyst
Simarco —Witham
- Full-time
- Data analysis skills
- Analysis skills
- Organisational skills
- Annual leave
Quick apply
Senior Trade Compliance Analyst
Teledyne Technologies Inc. —Chelmsford
- Full-time
- Continuous improvement
- Business
- Communication skills
- Free parking
- Employee assistance programme
Capacity Planning Analyst
London City Airport —London
- Up to £50,000 a year
- Full-time
- English
- Continuous improvement
- Free parking
- Annual leave
3d
Research & Experience Analyst
Quadient —London
- Full-time
- Hybrid work
- Marketing
- Data analysis skills
- English
- Employee assistance programme
- Referral programme
Quick apply
Business Systems Analyst (Hospitality Solutions)
BIZTECH CONSULTANTS LTD —Ilford
- £30,000 - £36,000 a year
- Full-time
- Hybrid work
- Hospitality
- Hotel
- Leadership
Quick apply
8d
ICT Technical Analyst
Hill Group UK —Waltham Abbey
- Remote
- Travel
- Communication skills
- Employee discount
1d
Forecasting Analyst
SmartestEnergy —London
- £50,000 - £60,000 a year
- Hybrid work
- Analysis skills
- Travel
Quick apply
14d
IB M&A - Analyst/Associate (Greek speaking)
Jefferies & Company, Inc. —London
- Full-time
- English
- Master's degree
- Analysis skills
Industry Cost Analyst
SmartestEnergy —London
- £45,000 - £49,700 a year
- Hybrid work
- Databases
- Analysis skills
- Travel
Quick apply
Behaviour Analyst
ivolve Care and Support —Colchester
- £41,000 - £43,000 a year
- Full-time
- Master's degree
- Leadership
- Communication skills
- Referral programme
Research Analyst
Greater London Authority —London
- £52,305 a year
- Full-time
- Hybrid work
- Research
- Presentation skills
- No degree
- Annual leave
11h
Training and Development Analyst
Jefferies & Company, Inc. —London
- Full-time
- Microsoft Powerpoint
- Microsoft Outlook
- Human resources
13d
Service Desk Analyst
Care UK —Colchester
- Maintenance
- Training & development
Business Analyst
Demo160: Core Template TEMC —Chelmsford
- Part-time
- Care plans
- Annual leave
- Employee discount
Senior Finance Analyst - RF Power Business, Teledyne-e2v
Teledyne Technologies Inc. —Chelmsford
- Full-time
- Analysis skills
- Continuous improvement
- Communication skills
7d

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Complaints Analyst

National Westminster Bank PLC -
Southend-on-Sea

Apply Now

Job details

Permanent | Full-time
£28,475 - £40,200 a year
11 days ago

Benefits

Annual leave

Qualifications

Writing skills
Complaint handling
Analysis skills
Customer interaction
Communication skills
Analytics

Full job description

Closing date for applications: 11/08/2026

Location Southend on Sea, United Kingdom

Salary £28,475 – £40,200

Job typePermanent | Contract typeFull Time

Mostly Remote

You’ll spend most of your time at home, working with your team digitally. You’ll come into an office or hub at least twice a month to collaborate with your colleagues.

Experienced

This is a general indication and doesn’t always reflect day-to-day responsibilities. Check the job description for full details.

#R-00282835

We’re building something better

This role is in NatWest Boxed

At NatWest Boxed, we’re a high performing team that’s always on the lookout for exceptional people. We encourage an inclusive and diverse working environment, where teamwork, input and collaboration is valued no matter your level.

Job description

This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom.

Join us as a Complaints Analyst

If you’re motivated and with a keen eye for detail, this is an opportunity for you to take ownership of your complaints in all areas across NatWest Boxed
You’ll be liaising with customers to understand their complaint before conducting thorough investigations and responding within timescales
In return, you’ll gain a valuable insight into our business as you work across departments and handle a variety of NatWest Boxed's customers' complaints

What you'll do

As a Complaints Analyst, you’ll deliver fair outcomes for all of your customers and give careful consideration to cases with distress or financial loss. We’re looking for someone to treat customers with sensitivity and empathy during contact in order to defuse sometimes difficult situations.
You'll also analyse trends and identify opportunities to improve customer experience, growth and efficiency.

Your day-to-day duties will include:

Handling complaints in line with internal policies and requirements, making sure that fair outcomes are reached and properly documented
Acknowledging and responding to all complaints within our SLAs and prioritising your workload to meet deadlines
Delivering your work in line with our quality standards and within our agreed processes
Maintaining responsibility for the quality of your own work
Completing relevant training and staying aware of business updates relevant to your role

The skills you'll need

To succeed in this role, you’ll be comfortable working in a fast-paced environment, with previous complaint handling experience preferred. Your excellent communication skills and listening abilities will allow you to resolve complaints sensitively and build relationships with your customers.

You’ll also demonstrate:

Experience of working cases/tasks individually and as part of a team
Good analytical skills and the ability to understand the customer’s journey and circumstances
Strong attention to detail
Strong verbal and written skills

Your benefits breakdown

Here’s a quick look at what your pay package and annual leave could look like if you get accepted for the role. We have a wide range of benefits to support you in your working life and beyond.

Please note, the presented benefits packages are based on the minimum base salary.

Tap each segment for details.

Your pay package

Your leave allowance

28 days Annual leave You’ll also have the opportunity to purchase up to 5 additional days off.

3 days Volunteering Take time off to support the causes you’re passionate about.

3 days Training Take time to build the skills you need to grow your career.

Total rewards package

Apply Now

Refine Your Search

analyst jobs in writtle

Complaints Analyst

Customs Compliance Analyst

Quality Assurance Analyst

Management consultants and business analysts

Graduate Business Improvement Analyst

Reporting & BI Analyst

Senior Trade Compliance Analyst

Capacity Planning Analyst

Research & Experience Analyst

Business Systems Analyst (Hospitality Solutions)

ICT Technical Analyst

Forecasting Analyst

IB M&A - Analyst/Associate (Greek speaking)

Industry Cost Analyst

Behaviour Analyst

Research Analyst

Training and Development Analyst

Service Desk Analyst

Business Analyst

Senior Finance Analyst - RF Power Business, Teledyne-e2v

I want to receive the latest job alerts for analyst in writtle

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We’re building something better

This role is in NatWest Boxed

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