Background
An exciting opportunity has arisen for a Marketing & Events Assistant to join our Business Development & Marketing team at our headquarters in Cardiff, supporting the business client division. Our BD & Marketing team comprises 25 business development, marketing, and communications professionals who work collaboratively to deliver client engagement, campaigns and events across the firm.
The role
As a Marketing & Events Assistant, you will provide essential support across delivery of marketing initiatives, client events, hospitality activities and business development projects. Reporting to the Senor Events & Hospitality Manager and working closely with the wider BD & Marketing team, you will play a key role in coordinating events, supporting marketing activity and ensuring effective administration of departmental processes.
You will oversee the integrity and quality of data stored in our customer relationship management system, InterAction. You will be responsible for improving the quality and depth of the data held in the firm's CRM (Customer Relationship Management) database for marketing and business development purposes.
Duties of this role will include:
Events & Hospitality Support
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Assist the Senior Events & Hospitality Manager and Marketing Executives with the planning, coordination and delivery of virtual, in-person events, corporate hospitality and internal events including occasional evening and weekend work.
- Supporting all stages of event preparation including invitations, mailing lists, RSVP management, venue coordination, event materials, merchandise, badges and registration.
- Supporting the delivery of corporate dinners, seminars, webinars, exhibitions and client engagement activities.
- Maintain event inbox, respond to enquiries and ensure actions are followed up.
- Support post-event activity including attendance tracking, feedback, photography/video requirements and reporting.
Marketing support
- Assist the Marketing and Communications team with content gathering, including event photography and video footage.
- Support marketing campaigns and client engagement activity through accurate contact lists and database management.
- Manage marketing cupboard, event collateral, merchandise and literature stock levels.
- Support the creation and distribution of marketing materials.
- Keeping track of 5* reviews.
CRM & Data Management
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Maintain the accuracy and integrity of client data within the firm’s CRM system, Interaction.
- Process data updates and ensure records are accurate.
- Support data quality initiatives including checks database searches and housekeeping tasks.
- Handle CRM change requests and act as a point of contact for general CRM queries.
- Support with the firm’s GDPR approach and data management procedures.
Finance and Administration
- Track and collate marketing and events expenditure.
- Process invoices and arrange BACS/TT forms.
- Provide general administration support to the BD & Marketing team.
- Create invoices for events.
Skills & Qualifications
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Excellent organisational skills with the ability to manage multiple priorities and deadlines.
- Strong attention to detail and proactive approach to problem solving.
- Experience supporting events, hospitality, marketing or administrative activities would be advantageous.
- Strong written and verbal communication skills with confidence to liaise with internal stakeholders and suppliers.
- Ability to work collaboratively as part of a busy team.
- Strong IT skills, particularly Microsoft Outlook, Word, Excel and PowerPoint.
- Highly professional, in presentation and manner, at all times.
The successful candidate will be organised, enthusiastic and commercially aware, with a passion for delivering excellent client experiences through well-coordinated events and effective marketing support.
Life at Hugh James
We never shy away from a challenge
We are a leading, full-service UK law firm. Since our beginning, we have been led by the things that matter. We care about fighting for the right outcomes. Solving the seemingly unsolvable. Protecting businesses, individuals and livelihoods. Supporting our people, our communities. Safeguarding our planet. Looking for a way forward? At Hugh James, challenges – of all sizes – are readily accepted.
The Hugh James difference
Our law firm has always been guided by the idea that self-belief is just as important as skillset. Our pursuit of righting wrongs and protecting what’s important keeps us driving forwards. It’s in our roots! We won’t stop until we find the answers; the outcomes that are needed.
We are focused on the work we do, the business we run, and our culture. Our entrepreneurial spirit has taken us from humble beginnings to a strong presence across the UK with offices in Cardiff, London, Manchester, Southampton and Plymouth – servicing clients from businesses, individuals and banks to public sector organisations, property companies, education establishments and utilities providers. Our collegiate culture, our forward-looking ethos, our values serve to make us bigger, better, bolder than ever before.
A positive force in the community
Our work with charities on a local and national level plays a huge part in our day-to-day lives. We work with a large range of charities, some of which we support through fundraising, donations, volunteering and others we partner with where our areas of work cross paths. Staff, clients everyone comes together through a shared passion to do good in the community and support those in need.
Some of our benefits on offer include:
Minimum of 25 days holiday plus bank holidays
Two Corporate Social Responsibility days
Birthday day off
Death in service equivalent to twice annual salary
Auto enrolment pension scheme
Employee Assistance Programme
Discounts for local businesses
Professional fees paid (subject to requirement for your role)
Employee recruitment incentive scheme
Hugh James is an equal opportunities and disability confident committed employer.
Thank you for taking the time to consider this opportunity. If you have questions, please contact Jack Osborne.
We reserve the right to close our vacancies earlier than the given deadline if we receive sufficient applications for the role.
