Engineer engagement manager Work, Jobs in Yorkshire (with Salaries)

Engineer Engagement Manager
Zuno Tech Group —Leeds
- Full-time
- Conflict management
- Training & development
- Communication skills
- Annual leave
Technical Support Specialist
Beckman Coulter Diagnostics —York
- Full-time
- Remote
- CRM software
- Engineering
- English
- Annual leave
Product Manager
CGI —Leeds
- Full-time
- Product management
- Agile
- Communication skills
Quick apply
6d
Rail Design Engineers, Project Managers & CAD/BIM Professionals, London
Amey Ltd —York
- CAD
- No degree
- Communication skills
- Employee discount
Quick apply
Project Manager
Balfour Beatty —Leeds
- Continuous improvement
- Organisational skills
- Leadership
Head of Professional Services
TIEVA —Leeds
- Full-time
- Hybrid work
- Team management
- Conflict management
- Free parking
- Employee assistance programme
Quick apply
12d
Lead Project Manager - Transmission & Distribution
Egis —York
- Hybrid work
- Engineering
- Project management
- Contracts
2d
Procurement Manager
Mpac —Tadcaster
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- Organisational skills
Quick apply
Principal Modern Workplace Consultant
OneAdvanced —York
- Azure
- Mentoring
- SharePoint
- Employee assistance programme
- Bereavement leave
12d
Senior & Principal Consultant Business Transformation
AtkinsRéalis —York
- Full-time
- Hybrid work
- No degree
- In-person
- Communication skills
BNG Consultant
AECOM —Leeds
- Full-time
- Hybrid work
Global Desalination Leader
AECOM —Leeds
- Full-time
- Hybrid work
- Engineering
- Business development
- Bachelor's degree
Public Transport Planner
AtkinsRéalis —York
- Full-time
- Hybrid work
- Data analysis skills
- Analysis skills
- Communication skills
2d
Business Architect & Org Design Lead
AECOM —Leeds
- Full-time
- Hybrid work
- Business development
- Bachelor's degree
- No degree
Senior Manager, Customer Success Engineering
Veeam Software —Leeds
- Remote
- Leadership
- Annual leave
- Employee assistance programme
1d
Pre-Construction Manager
BAM Construction —Leeds
- Hybrid work
- Microsoft Powerpoint
- Management
- Business development
Senior Solutions Architect (Large Retail Account)
Databricks —Leeds
- Remote
- Travel
- Mentoring
- AI
Quick apply
Growth Marketing Lead
Reapit UK —Leeds
- Hybrid work
- Analysis skills
- Analytics
- Annual leave
Quick apply
Senior Test Engineer
HM Revenue and Customs —Leeds
- £50,686 - £55,157 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Mentoring
- Work from home
5d
AECOM Advisory - Senior Director (Defence)
AECOM —Leeds
- Full-time
- Hybrid work
- Management
- Sales
- Business development

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Engineer Engagement Manager

Zuno Tech Group
Leeds

Apply Now

Job details

Full-time

Benefits

Annual leave
Company pension

Qualifications

Driving Licence
Stakeholder collaboration
Stakeholder liaison
Renewable energy
Internal department liaison
Performance management
Partnership building
Staff training
Conflict management
Relationship management
Training & development
Communication skills
Air conditioning

Full job description

Engineer Engagement Manager

Leeds Office

Full Time

About Zuno

When you join Zuno, you join more than a trailblazing installation company. You become part of a rapidly growing team of experts. A proud partner with E.on, EDF Energy, Worcester Bosch, B&Q, Tesla, and Rangers/Watford Football Clubs – among others. Backed by Brookfield and a part of the HomeServe group, a team that works together to empower our customers' homes and lives.

Zuno offers…

A great team culture – You will work across departments to make incredible things happen. Then, celebrate regularly with team socials and annual parties.
A market-leading tech platform – Our team of developers is constantly improving our award-winning platform to support customers and engineers.
Employee progression – We're passionate about our products and enjoy helping others. We also encourage extra training to support career progression.
Customer champions – Our unique online journey empowers our customers. And through our award-winning app, we provide ongoing five-star support throughout the lifetime of our products.
Award-winning products – We work with leading manufacturers to install high-quality products, with many being Which? and Quiet Mark approved.
Global investors – We're proud to be backed by Brookfield and part of the HomeServe Group

Job Summary

The Engineer Engagement Manager is responsible for building strong relationships with a nationwide network of subcontracted heating, AC, Electrical and renewable energy engineers. This role ensures high levels of engagement, performance, compliance, and retention across the subcontractor base. You will act as the key link between field engineers and internal operations, driving consistency in service delivery while supporting engineers in meeting business and regulatory standards.

Key Responsibilities

Develop and maintain strong working relationships with subcontracted Heating, AC, Electrical and renewable engineers
Act as the primary point of contact for subcontractors, addressing concerns, resolving issues, and ensuring satisfaction
Drive engagement initiatives to improve retention, loyalty, and performance of the subcontractor network
Support with the onboarding of engineers, including training on systems, processes, and compliance requirements
Monitor team performance against KPIs such as job onboarding numbers, call quality, engineer satisfaction, retention and compliance
Collaborate with operations, scheduling, and compliance teams to ensure efficient job allocation and service delivery
Conduct regular check-ins, site visits, and performance reviews with subcontractors
Identify skills gaps and coordinate technical or compliance training (e.g., F-Gas, Gas Safe, MCS standards)
Promote adherence to health & safety standards and industry regulations
Gather feedback from engineers to improve processes, systems, and overall experience
Support rollout of new technologies, systems, or service offerings within Heating, AC, Electric and renewable sectors (e.g., heat pumps, solar PV)
Assist in resolving escalated customer or job-related issues involving subcontractors

Required Qualifications

Experience working with subcontractors or field-based engineers in Heating, electrical or renewables.
Strong understanding of systems (heating, ventilation, air conditioning) and/or renewable technologies (e.g., air source heat pumps, solar PV)
Proven experience in engagement, operations, or contractor management
Excellent communication and relationship-building skills
Ability to analyze performance data and drive improvements
Strong organizational and problem-solving abilities
Full UK driving license (role may involve travel to engineer sites)

Preferred Qualifications

Knowledge of UK compliance and certification schemes (e.g., Gas Safe, F-Gas, MCS)
Experience in utilities, energy services, or facilities management sectors
Background in technical engineering or field service management
Familiarity with workforce management or job scheduling systems

Key Skills

Stakeholder and subcontractor management
Performance management and coaching
Conflict resolution and issue handling
Data-driven decision making
Operational coordination
Communication and influencing skills
Create and present presentation decks to stakeholders

Success Metrics

Subcontractor, re-engagement retention and satisfaction rates
Engineer performance against SLAs and KPIs
Quality and compliance audit results
Customer satisfaction (CSAT/NPS)
Reduction in job rework, complaints, or escalations
Adoption of new technologies and processes
Onboarding targets
Volume of work completed by each sub contractors

Benefits:

30 days annual leave + bank holidays
Private medical cover with Aviva
4 x salary Death in Service cover with Zurich
Paid 6 months maternity pay after a year of service
Paid paternity pay after a year of service
Salary sacrifice pension matched up to 6%
Ongoing training & development opportunities
Social events

After probationary period

Apply Now

Refine Your Search

engineer engagement manager jobs in yorkshire

Engineer Engagement Manager

Technical Support Specialist

Product Manager

Rail Design Engineers, Project Managers & CAD/BIM Professionals, London

Project Manager

Head of Professional Services

Lead Project Manager - Transmission & Distribution

Procurement Manager

Principal Modern Workplace Consultant

Senior & Principal Consultant Business Transformation

BNG Consultant

Global Desalination Leader

Public Transport Planner

Business Architect & Org Design Lead

Senior Manager, Customer Success Engineering

Pre-Construction Manager

Senior Solutions Architect (Large Retail Account)

Growth Marketing Lead

Senior Test Engineer

AECOM Advisory - Senior Director (Defence)

I want to receive the latest job alerts for engineer engagement manager in yorkshire

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