Holding manager Work, Jobs (with Salaries)

Manager, Implementation
Henry Schein One UK Ltd —Remote
- Full-time
- Remote
- PMP
- Microsoft Office
- Project management
Security Business Development Manager
SECURALINK —Remote
- £150 - £300 a day
- Remote
- Sales
- Business development
- Communication skills
Quick apply
Operations Manager
VAPOR CLEAN —Weston-Super-Mare West
- £35,000 a year
- Full-time
- Management
- Team management
- In-person
- Free parking
- Employee discount
Quick apply
Accuracy and Loss Manager
Gist Limited —Basingstoke
- £59,000 - £72,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- No degree
- Travel
- Annual leave
- Employee assistance programme
Guardianship Manager
Academic Families —Edinburgh
- £35,000 - £39,000 a year
- 8 hour shift
- Management
- Bachelor's degree
- Driving
- Free parking
- Health & wellbeing programme
Quick apply
5d
Facilities Manager (Hard Services - Reactive)
Town Centre Securities PLC —Leeds
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Free parking
- Annual leave
Quick apply
Project Manager
Active Care Group —Remote
- £80,000 a year
- Remote
- Microsoft Office
- Project management
- Travel
- Employee assistance programme
- Referral programme
Quick apply
Deputy CEO & Head of Operations
Emmaus Merseyside —Liverpool
- £50,000 a year
- Full-time
- Management
- No degree
- Human resources
- Free parking
Quick apply
6d
Customer Success Manager
Megaport —Remote
- Full-time
- Remote
- Sales
- Communication skills
- Health & wellbeing programme
Early Careers & Skills Development Lead (Graduate Personal Effectiveness)
BAE Systems —Preston
- £49,000 a year
- Management
- Leadership
9d
Assistant Manager Manchester City Centre
Michael Kors —Manchester
- £45,000 - £65,000 a year
- Full-time
- Management
- Sales
- English
- Annual leave
- Employee assistance programme
10d
Holding Store Manager - Lowestoft
New Look —Lowestoft
- Full-time
- Management
- Organisational skills
- Communication skills
- Employee discount
Client Account Manager (Remote)
Landscape Marketers —Remote
- £32,000 - £38,000 a year
- Full-time
- Remote
- English
- Marketing
- Annual leave
- Work from home
Quick apply
6d
Assistant Manager, Consumer Operations
Michael Kors —London
- £47,000 - £63,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Store Manager - Leicester Highcross - Holding
New Look —Leicester
- Full-time
- Management
- Organisational skills
- Communication skills
- Employee discount
Country HR Partner
Hologic —Cambridge
- £58,000 - £75,000 a year
- Management
- Travel
- Human resources
Operations Manager
New Revolution Health and Fitness —Dereham
- £28,808 a year
- Full-time
- Management
- Maintenance
- In-person
- Employee discount
- Gym membership
Quick apply
Account Development Manager
U.S. Bank National Association —Remote
- £82,280 - £96,800 a year
- Full-time
- Hybrid work
- Sales
- Presentation skills
- Travel
HMPPS Area Staff Support and Wellbeing Lead - South East and Eastern
Ministry of Justice —Bedford
- £57,580 - £60,000 a year
- Full-time
- Hybrid work
- English
- Presentation skills
- Travel
- Annual leave
7d
Operational Assurance Manager - 12m FTC
evoke —Leeds
- Full-time
- Hybrid work
- Management
- Presentation skills
- Communication skills
- Annual leave
- Work from home
11d

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Manager, Implementation

Henry Schein One UK Ltd
Remote

Apply Now

Job details

Full-time

Qualifications

Jira
PMP
Microsoft Office
Change management
Project management
Continuous improvement
Team management
Organisational skills
HubSpot
Certified Project Manager
Leadership
Communication skills
PRINCE2 Certification

Full job description

Job Description

Manager, Implementation

Job Description

About Us

At Henry Schein One UK, we are a tech company with a mission to redefine dental care, creating a future where personalised, AI-driven treatment and intelligent practice management come together to enhance patient care and build a thriving dental practice.

Celebrated as one of the ‘Sunday Times UK's Best Places to Work, our culture at Henry Schein One UK as an inclusive and forward-thinking company means we are committed to creating an environment that values diversity and flexibility and promotes equal opportunities for all individuals.

How we work

Customer success is at the heart of everything we do. We strive to ensure that each member of our team, regardless of their department or role, prioritises the success of the customer in every interaction. From our Commercial teams right through to Operations, every area of our business plays an instrumental role in shaping the value of our user’s experience.

Our customer success programmes are pivotal in maintaining dynamic feedback channels with our product teams, ensuring that we are always enhancing our software to align with customer needs. By delivering top-tier service, crafting innovative solutions, and offering proactive support, we are not just meeting expectations—we are creating long-lasting partnerships that drive positive outcomes.

How you’ll make an impact

As the Manager, Implementation you are accountable for delivering an effortless onboarding experience for all new UK customers by leading a team of Onboarding Success Managers.

This is a pivotal role which manages the team delivering immediate value for our customers as they adopt our practice management products. By leading, mentoring and developing your team of professionals you will foster a customer experience first culture, whilst delivering against key operational outcomes.

What you'll do

Build a high-performing team:

Coach team members in best practices, fostering continuous development and always lead by example
Motivate and inspire your team to reach and exceed all set onboarding targets and KPIs
Maintain a trusting, collaborative environment, enabling the team to thrive
Lead the recruitment efforts for your team, identifying and hiring top talent
Promote an inclusive and diverse culture, in line with the Henry Schein One values

Drive the direction of customer onboarding:

Actively champion onboarding across the business, locally and internationally by keeping us focused on building great experiences vs. internal efficiencies
Develop and deliver onboarding improvements, ensuring alignment with product teams and other regions
Distil key customer themes and feedback to identify areas for improvement and growth, meeting with product and senior leaders to share insights
Proactively collaborate and work with teams across the business to deliver the best outcome for customers

Be data driven and a thought leader:

Partner with the system teams to refine pipelines and management tools to deliver meaningful internal performance metrics and customer feedback reporting to inform change (including CES, CSAT)
Stay informed of industry trends and onboarding best practices to continuously enhance the experience and the performance of your team
Maintain a first-hand/deep understanding of the customer experience by regularly seeking feedback from onboarded customers and shadowing your team
Lead and develop a high-performing team
Coach team members in best practices, fostering a culture of continuous development and always lead by example
Motivate and inspire your team to reach and exceed all set targets and KPIs
Maintain a trusting, collaborative environment, enabling the team to thrive
Lead the recruitment efforts for your team, identifying and hiring top talent
Promote an inclusive and diverse culture, in line with the Henry Schein One values

What you’ll bring with you

7+ years’ experience in team management and customer onboarding, or a similar role, preferably in a SaaS or technology-driven environment.
Demonstrated success in growing high performing teams and a culture of continuous improvement
Superior communication and interpersonal skills, with the ability to build strong relationships internally and externally.
Ability to manage multiple competing priorities and projects simultaneously, maintaining high standards of quality and attention to detail
Experience with change management and driving customer adoption of new technologies.
Strong project management skills with proficiency in tools such as Jira, Hubspot, and LMS platforms or similar platforms.
Strong organisational skills and attention to detail, with the ability to manage multiple customer onboarding projects simultaneously.
Problem-solving mindset with the ability to think strategically and identify innovative solutions.
Proficiency in using office software (e.g., MS Office, Slite, Slack).
Certifications in PMP, PRINCE2, or other project management certification is a plus, but not a requirement.

Diversity at Henry Schein One

Diversity at Henry Schein One is all about you being you. Diversity and inclusion are integral to every aspect of our business, we push boundaries fuelled by a diverse set of voices and a desire to make a difference. We are proud to be an equal-opportunity employer. All qualified candidates are considered without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or age. We welcome everyone to our team; we foster creativity and ambition throughout our business. We’re making a difference every day and you can too.

Our Shared Values

Everyone at Henry Schein One is encouraged to live and demonstrate our core values:

Community

Each Person is as Important as the Next
Open Communication
Diversity & Inclusion

Caring

Corporate Citizenship
Shared Success

Career

Ethics
Recognise Creativity & Encourage it
People are our Greatest Asset

Henry Schein is committed to the principle of equal opportunities in employment in all spheres of its operation. Henry Schein UK Holdings strives to operate a policy of equal opportunity and not discriminate against any person gender, race, colour, nationality, ethnic or national origin, religion, sexual orientation, marital status, disability, age or any other characteristic protected by law.

Apply Now

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