Technical engineer Work, Jobs in Ahoghill, Ant (with Salaries)

Technical Support Engineer
INDICOMSUR —Newtownabbey
- £38,000 - £40,000 a year
- Full-time
- Computer literacy
- English
- In-person
Quick apply
7d
HV Technical Engineer
DOWDS —Ballymena
- Full-time
- Mentoring
- Work from home
Quick apply
CCNA Network Engineer
Crown Infrastructure Solutions —Belfast
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- Computer networking
- Communication skills
Quick apply
13d
Lead Product Engineer
Tedd Engineering - MPP Global —Antrim
- Full-time
- Schematics
- System design
- Travel
- Sick pay
Quick apply
Design, Manufacturing and Production Engineer
GARAGE DOOR SYSTEMS —Ballymena
- £35,000 - £45,000 a year
- Full-time
- CAD
- Engineering
- Bachelor's degree
- Free parking
Quick apply
Technical Engineer
The Keystone Group UK —Cookstown
- Full-time
- Engineering
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
6d
Graduate CAD Engineer
OXEO —Cookstown
- £27,000 - £29,000 a year
- Full-time
- AutoCAD
- Schematics
- CAD
Quick apply
12d
Senior Technical Engineer
CDE Group —Cookstown
- Full-time
- Hybrid work
- Continuous improvement
- Free parking
- Annual leave
Quick apply
CAD Technician
Creagh Concrete —Toome
- Full-time
- Schematics
- CAD
- Organisational skills
System/Hardware Engineer
Sensata Technologies, Inc. —Antrim
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- System design
Mobile Gas Engineer
Equans —County Antrim
- £36,000 a year
- Full-time
- Management
- First Aid Certification
- Mentoring
- Annual leave
- Employee assistance programme
14d
Telematics Support Advisor
Motia —Antrim
- £26,875 a year
- Full-time
- CRM software
- Free parking
- Annual leave
Quick apply
Management Accountant
CEON —Cookstown
- £35,000 - £45,000 a year
- Full-time
- Analysis skills
- Presentation skills
- Accounting
Quick apply
Wind Turbine Technician (Vestas Platforms)
Galetech Group —Dungiven
- Full-time
- Maintenance
- Travel
- Employee assistance programme
- Referral programme
Quick apply
Graduate Project Design Engineer
CDE Group —Cookstown
- Full-time
- Hybrid work
- Continuous improvement
- Free parking
- Annual leave
Quick apply
Structural Engineer
Creagh Concrete —Toome
- Engineering
- Communication skills
Research and Development Engineer
The Keystone Group UK —Cookstown
- Full-time
- Engineering
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
6d
Structural Engineer
The Keystone Group UK —Cookstown
- Full-time
- Engineering
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
6d
Process Engineer
Klöckner Pentaplast —Crumlin
- Continuous improvement
- Quality control
Commissioning Engineer
CDE Group —Cookstown
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Customer service
- Programmable logic controllers
- Free parking
- Annual leave
Quick apply
2d

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Technical Support Engineer

INDICOMSUR
Newtownabbey

Quick apply

Job details

Permanent | Full-time
£38,000 - £40,000 a year
7 days ago

Qualifications

Technical troubleshooting
Desktop support
TCP
Operating systems
Computer literacy
Incident queue management
User account provisioning
Ticket management
Incident documentation
English
User account management
Service restoration
IT permissions management
Computer hardware
CompTIA Network+
Ticket management systems
Technical support incident logging
Network support
Technical writing
IP networking
Customer support
Customer interaction
IT incident logging
Application support
Root cause analysis
Fault diagnosis and repair
Incident log maintenance
Communication skills
PowerShell scripting
PowerShell
CompTIA A+
Intune
Mobile devices

Full job description

About the Role

Indicom Business Technology Services is looking for a Technical Support Engineer to join our team at Abbey Enterprise Park in Newtownabbey. You will provide technical assistance to business customers, investigate hardware and software issues, and ensure that users can access reliable and secure technology services.

This position is suited to a technically capable and customer-focused professional who can diagnose problems, explain solutions clearly, and manage several support requests at the same time. You will work with service desk colleagues, systems administrators, network engineers, external suppliers, and client representatives to resolve incidents and maintain service quality.

Key Responsibilities

Provide first-line and second-line technical support to business users.
Diagnose and resolve hardware, software, network, and user-access issues.
Respond to support requests received by telephone, email, remote-support tools, and the ticketing system.
Install, configure, and maintain laptops, desktop computers, monitors, printers, and mobile devices.
Support Microsoft Windows, Microsoft 365, Outlook, Teams, and other common business applications.
Create and manage user accounts, permissions, distribution lists, and password resets.
Troubleshoot internet connectivity, Wi-Fi, virtual private network, and local network issues.
Record incidents, actions taken, solutions, and user communications accurately.
Prioritise support requests according to urgency, business impact, and service-level requirements.
Escalate complex incidents to senior engineers or specialist teams when necessary.
Support employee onboarding and offboarding by preparing equipment and managing system access.
Perform routine software updates, security checks, and device-maintenance activities.
Maintain an accurate inventory of company and client technology equipment.
Prepare troubleshooting guides, technical procedures, and knowledge-base articles.
Follow up with users to confirm that problems have been fully resolved.
Identify recurring technical issues and recommend long-term improvements.

What We Are Looking For

At least 2–3 years of experience in IT support, technical support, service desk operations, or a similar role.
Practical experience supporting Microsoft Windows and Microsoft 365 environments.
Good understanding of computer hardware, operating systems, business applications, and peripheral devices.
Basic knowledge of networking concepts, including TCP/IP, DNS, DHCP, Wi-Fi, and virtual private networks.
Experience using ticket-management or IT service-management systems.
Ability to diagnose technical problems through structured questioning and investigation.
Strong customer-service and communication skills.
Ability to explain technical information clearly to non-technical users.
Excellent organisation and attention to detail.
Ability to prioritise several incidents while meeting service-level targets.
Strong written and spoken English.
A qualification in information technology, computer science, networking, or a related discipline is preferred.

Preferred Skills

Experience with Microsoft Entra ID, Active Directory, or similar identity-management platforms.
Familiarity with Intune or other device-management systems.
Knowledge of endpoint security, antivirus software, and access-control practices.
Experience supporting remote and hybrid employees.
Familiarity with cloud-based backup and collaboration platforms.
Knowledge of ITIL principles and incident-management processes.
CompTIA A+, Network+, Microsoft, or another relevant technical certification.
Experience working for a managed service provider or supporting multiple business clients.
Basic understanding of PowerShell or other administrative scripting tools.
Experience with hardware procurement, asset tracking, and equipment lifecycle management.

Mindset

You are patient, methodical, and focused on finding the underlying cause of a technical problem rather than applying only a temporary solution. You remain calm when users are frustrated and communicate clearly throughout the support process.

You take responsibility for incidents from initial report through resolution, maintain accurate records, and ask for assistance when escalation is necessary. You are also curious about new technology and continuously improve your technical knowledge.

Pay: £38,000.00-£40,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

technical engineer jobs in ahoghill, ant

Technical Support Engineer

HV Technical Engineer

CCNA Network Engineer

Lead Product Engineer

Design, Manufacturing and Production Engineer

Technical Engineer

Graduate CAD Engineer

Senior Technical Engineer

CAD Technician

System/Hardware Engineer

Mobile Gas Engineer

Telematics Support Advisor

Management Accountant

Wind Turbine Technician (Vestas Platforms)

Graduate Project Design Engineer

Structural Engineer

Research and Development Engineer

Structural Engineer

Process Engineer

Commissioning Engineer

I want to receive the latest job alerts for technical engineer in ahoghill, ant

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