Entry level engineer Work, Jobs in Alderley Edge, Chs (with Salaries)

Product Specialist/Support Engineer (entry level)
WeBuyAnyCar —Manchester
- Communication skills
Quick apply
3d
Design Engineer
Pentre Group —St Helens
- £28,000 - £30,000 a year
- Full-time
- Schematics
- CAD
- Engineering
- Free parking
Quick apply
9d
Assistant Editor (Master's/PhD holder) - Materials Science/Engineering
MDPI UK —Manchester
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Doctoral degree
- Annual leave
- Employee discount
Engineering Analyst
Amentum —Manchester
- Full-time
- Master's degree
- Analysis skills
- Maths
- Flexible schedule
2d
Assistant Editor (Master's/PhD holder) - Engineering
MDPI UK —Manchester
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Doctoral degree
- Annual leave
- Employee discount
Jetting Engineer
IPSUM —Haydock
- Overtime
- Computer literacy
- Driving
- Annual leave
Quick apply
Structural Connections Engineer
HILTI —Manchester
- CRM software
- Engineering
- Master's degree
- Annual leave
- Life insurance
Principal Fire Engineer
AECOM —Manchester
- Full-time
- Hybrid work
- Team management
- Mentoring
Principal EC&I Engineer (Nuclear)
AECOM —Warrington
- Full-time
- Hybrid work
- Engineering
- Project management
- Leadership

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Product Specialist/Support Engineer (entry level)

WeBuyAnyCar -
Manchester

Quick apply

Job details

3 days ago

Qualifications

Technical troubleshooting
Stakeholder collaboration
Incident queue management
IT service management
Ticket management
Incident documentation
Internal department liaison
Ticket management systems
Technical support incident logging
Customer support
Customer interaction
IT incident logging
Multidisciplinary collaboration
Root cause analysis
Fault diagnosis and repair
Incident log maintenance
Communication skills
Help desk

Full job description

About The Role

The Role

As a Support Engineer / Product Specialist, you will play a key role in supporting our internal systems and ensuring a seamless experience for colleagues across the business. You’ll act as the bridge between users and technology—troubleshooting issues, improving processes, and contributing to product enhancements.

This is an ideal opportunity for someone starting their career in IT, support, or product operations.

Key Responsibilities

Develop a strong understanding of our internal systems and bespoke products, including features, functionality, and business impact.
Act as a subject matter expert for our Retail Purchasing system, supporting teams such as Finance, Marketing, Transport, Customer Support, and Retail.
Provide first and second-line support via phone, email, and face-to-face queries.
Log, manage, and resolve incidents and service requests using our IT Service Management (ITSM) system.
Troubleshoot technical issues, perform diagnostics, and aim to achieve a high first-time fix rate (target ~80%).
Escalate complex or unresolved issues to third-line support where necessary, ensuring clear documentation and handover.
Work in line with ITIL best practices, ensuring tickets are handled efficiently and consistently.
Collaborate with Product and Development teams by sharing feedback on system performance, user experience, and improvement opportunities.
Maintain accurate records of issues, resolutions, and system changes.

What You’ll Bring

Problem-Solving Skills: Ability to investigate issues, identify root causes, and implement effective solutions.
Customer-Focused Mindset: Friendly, patient, and empathetic approach when supporting users of varying technical ability.
Adaptability & Curiosity: Willingness to learn new tools, systems, and technologies in a fast-paced environment.
Attention to Detail: Ability to document issues clearly and follow processes accurately.
Time Management: Capable of prioritising tasks, managing workload, and meeting deadlines.
Communication Skills: Clear and professional communication, both written and verbal.
Team Player: Comfortable working collaboratively across multiple departments.

Nice to Have (Not Essential)

Basic understanding of IT support concepts (e.g., networks, hardware, software troubleshooting)
Familiarity with ticketing systems or ITIL practices
Interest in technology, systems, or product development

What We Offer

Full training and structured onboarding
Ongoing learning and development opportunities
Clear career progression pathways within IT, Product, or Engineering
A fast-paced, supportive, and collaborative working environment
Opportunity to make a real impact in a rapidly growing business

Additional Expectations

Maintain professionalism and confidentiality at all times
Develop a strong understanding of the wider business and how systems support operations
Be flexible and willing to take on additional responsibilities as required

About Us

We’re webuyanycar.com, the UK’s leading car-buying service, with over 500 branches nationwide and growing fast. Behind the scenes, our teams and technology keep everything running smoothly—and that’s where you come in. If you’re keen to learn, enjoy helping others, and want to be part of a supportive, fast-moving environment, you’ll fit right in.

Quick apply

Refine Your Search

entry level engineer jobs in alderley edge, chs

Product Specialist/Support Engineer (entry level)

Design Engineer

Assistant Editor (Master's/PhD holder) - Materials Science/Engineering

Engineering Analyst

Assistant Editor (Master's/PhD holder) - Engineering

Jetting Engineer

Structural Connections Engineer

Principal Fire Engineer

Principal EC&I Engineer (Nuclear)

Other jobs to consider

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