Client advisor Work, Jobs in All Uk (with Salaries)

Client Engagement Advisor
Compass CHC —Remote
- £25,500 - £32,000 a year
- Full-time
- Remote
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Work from home
Quick apply
10d
Client Care Advisor
Vets for Pets —London
- Part-time
- Computer literacy
- Employee discount
5d
Client Advisor
Henley & Partners —London
- Sales
- Marketing
- English
Customer Service Advisor (Full-time)
Novacroft —Remote
- £12.71 an hour
- Full-time
- Remote
- Bilingual
- Customer service
- English
- Employee assistance programme
- Employee discount
Quick apply
5d
Client Advisor
eight luxuries ltd —London
- £100 - £200 a day
- Part-time
- Spanish
- Sales
- Customer service
- Store discount
- Profit sharing
Quick apply
5d
Customer Service Advisor (Part-time)
Novacroft —Remote
- £12.71 an hour
- Part-time
- Remote
- Bilingual
- Customer service
- English
- Store discount
- Work from home
Quick apply
5d
Client Services Advisor
Jones Whyte —Glasgow
- Full-time
- Hybrid work
- Sales
- Customer service
- Microsoft Office
- Employee discount
Client Engagement Manager
Monotype —London
- Full-time
- Analysis skills
- Travel
- Mentoring
Client Advisor
Giorgio Armani —London
- Part-time
- Sales
- Customer service
- Merchandising
- Employee assistance programme
- Employee discount
Quick apply
6d
Graduate Client Support Advisor
Recorra —London
- £28,900 a year
- Full-time
- Customer service
- IT
- Annual leave
- Employee assistance programme
Client Care Advisor
Tiffany & Co. —London
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Sales
- Flexible schedule
PRADA Client Advisor Shoes, Selfridges
Prada —London
- Customer service
- English
- Communication skills
GUCCI Client Advisor, Harrods
Gucci —London
- Weekend availability
- Hospitality
- Sales
- English
Client Advisor
KITH —London
- £14.42 an hour
- Weekend availability
- Customer service
- Communication skills
- Retail sales
GUCCI Client Advisor
Gucci —Edinburgh
- Weekend availability
- Sales
- English
Business Energy Advisor- Client Manager
Energy Saving Trust —Edinburgh
- £29,513 a year
- Full-time
- Remote
- Customer service
- Work from home
3d
Client Service Advisor
ALS —Chatteris
- Full-time
- Customer service
- Microsoft Office
- IT
- Annual leave
- Employee discount
Client Sales Advisor
The London Bath Co —Blackheath
- £15 an hour
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
Quick apply
Client Advisor
Marsh —Haywards Heath
- Full-time
- Hybrid work
- Organisational skills
12d
PRADA Senior Client Advisor MRTW, Selfridges
Prada —London
- Customer service
- English
- Communication skills

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Client Engagement Advisor

Compass CHC -
Remote

Quick apply

Job details

Full-time
£25,500 - £32,000 a year
10 days ago

Benefits

Free parking
Work from home
On-site parking

Qualifications

Microsoft Word
Sales support
Microsoft Excel
Microsoft Outlook
B2B sales
Communication skills

Full job description

This role sits within the Advisory Team at Compass CHC, supporting clients and their families through the early stages of their journey following onboarding and payment.

The Client Engagement Advisor is responsible for proactively engaging with clients after payment has been made, ensuring they fully understand the service, feel supported, and are confident in proceeding.

A key focus of the role is to reduce post-payment cancellations by addressing client concerns early, resolving queries, and reinforcing the value of the service. This includes managing common risks such as hesitation after contract receipt, external influence from care homes, or differing family views.

The role plays a vital part in ensuring clients remain engaged, informed, and committed, resulting in improved conversion into active cases and a stronger overall client experience.

www.compasschc.co.uk

Client Engagement & Retention

· Proactively contact clients following payment to welcome them and guide them through next steps

· Ensure clients understand the process, timelines, and what to expect from the service

· Act as the primary point of contact during the onboarding stage until contract signing

· Build trust and confidence with clients to reinforce their decision to proceed

Cancellation Prevention

· Act as the central point of ownership for all client cancellation requests, ensuring they are acknowledged, processed, and resolved in line with company policy and agreed timescales.

· Proactively engage with clients who request to cancel, seeking to understand the underlying reasons and working with them to address concerns, clarify expectations, and explore alternative solutions where appropriate.

· Work closely with internal teams to identify opportunities to resolve issues contributing to cancellation requests, coordinating actions to improve the client experience and retain cases where possible.

· Maintain accurate and timely records of all cancellation requests, outcomes, and client interactions within the case management system.

· Ensure all cancellations are processed accurately, including confirming next steps with clients, updating systems, and communicating outcomes clearly to relevant stakeholders.

· Strong communication skills with the ability to explain complex information in a simple, reassuring way

· Excellent interpersonal skills with a calm, empathetic and professional approach

· Ability to influence and build trust to encourage client commitment

· Strong problem-solving skills with a proactive, solution-focused mindset

· Highly organised and able to manage multiple client interactions effectively

· Resilient and confident in handling objections or concerns

· Strong sense of ownership and accountability for client outcomes

· Experience in a client engagement, retention, sales support, or customer experience role

· Understanding of NHS Continuing Healthcare or advisory services (desirable)

· Experience working in a regulated or professional services environment

· Confident user of Microsoft 365 (Outlook, Teams, Excel, Word)

· Experience working with onboarding or conversion-focused processes

Pay: £25,500.00-£32,000.00 per year

Benefits:

Free parking
On-site parking
Work from home

Work Location: Remote

Quick apply

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