Principal enterprise Work, Jobs in Altrincham, Gtm (with Salaries)

Customer Service Advisor (Temp Maternity Cover)
Kenny Waste Management Ltd —Manchester
- Full-time
- Customer service
- IT
- In-person
- Health & wellbeing programme
- Employee assistance programme
Quick apply
5d
Enterprise Risk Framework Manager
Chetwood Bank —Manchester
- £56,100 a year
- Full-time
- Hybrid work
- Analysis skills
- Financial services
- Communication skills
Quick apply
Principal, Strategic AI Advisory EMEA
Boomi —Manchester
- Remote
- Master's degree
- Travel
- APIs
Principal Software Engineer - UK
DISCO —Manchester
- Remote
- Azure
- AWS
- APIs
Senior Software Manager, QA
Anaplan —Manchester
- Hybrid work
- Management
- Java
- Product management
Quick apply
Senior Full Stack Engineer
Informed Solutions —Altrincham
- Full-time
- Hybrid work
- Azure
- Java
- AWS
- Gym membership
- Referral programme
Quick apply
National Account Manager - Thermal Mgmt
Vertiv —Golborne
- Remote
- Sales
- Customer service
- Driving
CDE Lead / Principal Consultant - Real Estate - UK Wide
Turner & Townsend —Manchester
- Full-time
- No experience needed
- Microsoft Office
- Presentation skills
Quick apply
Principal Software Engineer
Codurance —Manchester
- £100,000 - £125,000 a year
- Full-time
- Hybrid work
- Travel
- IT
- AI
- Employee assistance programme
Quick apply
Senior Full Stack Software Engineer (eDV)
Frontier Resourcing —Manchester
- Full-time
- Azure
- Java
- AWS
Quick apply
Principal Engineer
CreateFuture —Manchester
- Hybrid work
- Travel
- APIs
- Typing
Quick apply
Principle Developer
Naturecan —Stockport
- Full-time
- AWS
- JavaScript
- Software development
- Employee discount
Quick apply
11d
Senior Data Engineer
Informed Solutions —Altrincham
- Full-time
- Hybrid work
- Azure
- SQL
- AWS
- Gym membership
- Referral programme
Quick apply
Business Systems Analyst
Azenta —Manchester
- Full-time
- Oracle
- English
- SQL
Engineering Lead
Naturecan —Stockport
- Full-time
- Hybrid work
- AWS
- JavaScript
- Software development
- Employee discount
Quick apply
11d
Principal AI Security Specialist, UK&I
Zscaler —Manchester
- Hybrid work
- Master's degree
- APIs
- AI
Quick apply
National Account Manager - UPS Power
Vertiv —Golborne
- Remote
- Sales
- Customer service
- Driving
Principal Solution Architect
NCC Group —Manchester
- Full-time
- Hybrid work
- Azure
- Sales
- Microsoft Office
- Annual leave
Quick apply
Engineering Manager
Barclays —Knutsford
- Analysis skills
4d
Principal AI Platform Engineer
UBDS Group —Manchester
- Hybrid work
- Azure
- Machine learning
- Mentoring
Quick apply

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Customer Service Advisor (Temp Maternity Cover)

Kenny Waste Management Ltd
Manchester

Quick apply

Job details

Permanent | Full-time
5 days ago

Benefits

Casual dress
Health & wellbeing programme
Free flu jabs
Company pension
Employee assistance programme
Employee discount
Gym membership
Referral programme

Qualifications

Customer service
Waste management
IT
Office experience

Full job description

***NO AGENCIES PLEASE***

Do you have what it takes to deliver exceptional levels of customer service? If so, we would like to hear from you.

Due to an exciting period of growth, Kenny Waste Management are looking to hire a Customer Service Advisors on a temporary 12 month maternity contract. We are looking for candidates who are friendly, great communicators and excellent at building rapport with customers. This is an ideal role for anyone with at least 2 years of customer service experience, within an office environment or ideally in a high-volume call centre, who wants to work for a growing company in a fast-paced environment.

You will be responsible for receiving, processing and responding to customers daily queries in a professional and timely manner in a fast-paced team providing the service our customers expect.

Service-led since 1985, Kenny Waste Management simplifies sustainable waste disposal for thousands of businesses and households. Our purpose is to manage waste responsibly, delivering tangible environmental and commercial benefits to each of our clients. We are a Manchester-based family business with a UK-wide reach, driving the future of our sector. We operate our own fleet, our own facilities, and even our very own social enterprise. Today, we are supporting thousands of businesses to achieve ambitious green targets, and we are still in touch with our family business values: Doing what’s right today so that we can all look forward to tomorrow.

Interviews available immediately.

*Salary will be in line with the REAL LIVING WAGE*

Job Purpose

To receive, process and respond to all account customers' daily queries and requirements in a professional and timely manner.

Principal Job Duties

Communicate efficiently, politely and clearly with customers and waste partners both verbally and in writing
Process customers' requests by raising and sending purchase orders to existing waste partners, whilst ensuring that current customer pricing structures are adhered to and that the percentage gross profit is equal to or above the specified minimum
Maintain and manage Purchase Order Tally's when a customer requires us to keep a control on their purchase value
Keep accurate written records of all incoming calls
Resolve basic customer queries using own initiative and escalate complex issues to the Key Account Adviser or Line Manager
Conduct daily checks with all waste partners to ensure that the days movements are scheduled to go ahead as planned
Ensure that all onsite skips are moved according to our Terms & Conditions
Input and maintain up-to-date customer information on our CRM

Experience

Previous experience of working as part of a customer service team within an office environment or high-volume call centre
Previous experience of working in a waste management company would be beneficial, but is not essential

Skills

Competent IT skills, to be able to navigate and us all IT software utilised
Ability to understand and interpret information/problems and respond accordingly
Ability to provide a clear explanation of day-to-day issues in a direct manner, both verbally and in writing, whilst being able to deliver both good and bad news
To be supportive of others both in the immediate team and wider Company, whilst being happy to take additional work in busy periods
Be able to work methodically and accurately with strong attention to detail
Be able to work under pressure and to tight deadlines
Be flexible and adaptable
Understand the need for change and adapt to new tasks or situations

Knowledge

Understand the need for excellent customer service and be able to provide it
Appreciate the diverse requirements of different types of customers
To be able to quickly learn our product and service offerings and provide the best solutions for the customers requirements

Benefits:

Healthcare cashback scheme
Length of service reward scheme
Holiday purchase scheme
Retail discounts
Wellbeing initiatives
Flu vaccination vouchers
Employee assistance program
Paid volunteer days
Enhanced maternity and paternity schemes
Milestone leave for the key events in your life
Life Assurance scheme
Staff referral scheme
Birthday vouchers
Christmas raffles

Job Types: Full-time, Permanent

Benefits:

Casual dress
Company pension
Gym membership
Health & wellbeing programme
Referral programme

Experience:

administration: 1 year (preferred)
Customer service: 1 year (required)

Work Location: In person

Quick apply

Refine Your Search

principal enterprise jobs in altrincham, gtm

Customer Service Advisor (Temp Maternity Cover)

Enterprise Risk Framework Manager

Principal, Strategic AI Advisory EMEA

Principal Software Engineer - UK

Senior Software Manager, QA

Senior Full Stack Engineer

National Account Manager - Thermal Mgmt

CDE Lead / Principal Consultant - Real Estate - UK Wide

Principal Software Engineer

Senior Full Stack Software Engineer (eDV)

Principal Engineer

Principle Developer

Senior Data Engineer

Business Systems Analyst

Engineering Lead

Principal AI Security Specialist, UK&I

National Account Manager - UPS Power

Principal Solution Architect

Engineering Manager

Principal AI Platform Engineer

I want to receive the latest job alerts for principal enterprise in altrincham, gtm

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