Overview:
18-months FTC
£52,000 - £59,000 + Pension + PMI + ShareSave + 6.6 weeks holiday + Hybrid Working (2 days per week in the office)
Southampton, Store Support Office
We believe anyone can improve their home to make life better. From our Southampton Store Support office (SSO) we equip our stores, our people, and our whole business with everything it takes to help our millions of customers create a home they’ll love. Join us as a Store Transformation Development Manager and you’ll be a big part of this.
Role Purpose: A future shaping role driving retail transformation at pace. You translate strategy into clear, actionable change for stores, simplifying complexity, lifting colleague experience and delivering strong operational and customer outcomes through sharp execution and collaboration
What's the job?:
Strategy & Planning
Develop and articulate clear, insight-driven strategies that shape the future direction of our store estate. Ensure that strategic priorities are aligned with the needs of customers, colleagues, commercial objectives, and operational requirements.
Program Delivery
Oversee the entire delivery process from initial concept through to rollout. Establish key performance indicators (KPIs) and governance frameworks, ensuring that execution is safe, consistent, and effective across all areas.
Stakeholder Leadership & Communication
Serve as a visible and credible leader throughout the transformation process. Build alignment and provide clarity across all teams, effectively communicating the vision and progress of transformation initiatives.
Colleague Empowerment
Provide store teams with the necessary tools, training, and support to confidently and safely implement sustainable change. Empower colleagues to embrace transformation and contribute to its success.
Risk, Safety & Operational Excellence
Apply insights and conduct thorough risk evaluations to ensure that every change initiative enhances compliance, safety, and operational performance within stores.
Performance Tracking & Insight
Continuously monitor performance and measure the impact of transformation programs. Use these insights to drive ongoing improvements and optimize outcomes across all initiatives.
Operational Effectiveness
Take ownership of continuous improvement and business processes across key operational areas, ensuring end-to-end effectiveness and efficiency in store operations.
Key Business Relationships:
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Store Transformation Development Lead
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Retail Leadership
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Technology teams
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Asset Protection central team
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Store Implementation team
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Other Retail Operations colleagues
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Other key project stakeholders
What we need::
- Project Management experience in a transformation or operational change context.
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Proven success leading complex, multi‑disciplinary teams (Commercial, Marketing, Finance, HR, Retail Change, Stores, Omnichannel, etc.) to deliver change that lands first time.
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Strong ability to simplify complexity and design clear, scalable solutions for multi‑site retail.
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Ability to build confidence and influence senior leaders to unlock progress and remove barriers.
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Strong financial awareness, including benefits modelling and cost tracking.
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Skilled in coaching others, adapting leadership style, and building high trust relationships across the organisation.
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Customer centric mindset with an instinct for balancing colleague experience, operational execution and commercial goals.
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Proficient in Excel, PowerPoint, Monday.com, Co‑pilot and related PM tools.
What's in it for me?:
At B&Q, we're building more than great homes – we're building great careers. When you join us, you'll be part of a supportive, inclusive business where your ideas matter, your development is invested in, and your wellbeing is genuinely important.
Flexible & Hybrid Working - Work in a way that helps you perform at your best, balancing business needs with personal commitments.
Career Growth & Development - Access learning, development and career opportunities across one of the UK's leading retail organisations.
Competitive Reward Package - A competitive salary, pension and a range of financial benefits.
Colleague Discounts - Enjoy discounts across B&Q and the wider Kingfisher Group.
❤️ Health & Wellbeing Support - Access wellbeing resources, health support and employee assistance programmes designed to help you thrive.
Time Away From Work - Generous holiday entitlement and family-friendly policies that support life both inside and outside work.
A Place Where You Belong - We're committed to creating an inclusive workplace where everyone feels valued, respected and empowered to be themselves.
Make a Difference - The work you do will have a direct impact on our customers, colleagues and business.
Eligibility To Work
Please note that B&Q does not currently offer visa sponsorship for this role. Applicants must have the right to work in the UK at the time of application and throughout their employment.
Accessibility & Disability Confident
At B&Q, we're committed to creating an inclusive recruitment experience for everyone.
If you require any additional support or reasonable adjustments to help you complete your application or throughout the recruitment process, please let us know.
If you would like to be considered under the
Disability Confident Scheme, please contact us at
[email protected]. If you meet the minimum criteria for the role, we'll consider your application in line with our Disability Confident commitments.
