Deliver the Dream of Flight to Everyone
We’re looking for high-energy individuals who can fly, coach and sell.
As an iFLY Instructor, you will be a vital member of iFLY’s operational and experiential team, as you lead and guide our customers through their flight experience, from start to finish, with exceptional customer service. This is a high-energy role — and no experience is needed.
What you'll get:
- Salary range from £26,500 to £36,500 per year
which includes a generous commission structure on sales and service you generate
- Full training on your journey to the flight team
- A suite of employee benefits
- Regular allotment of training flight time
We’re proud that our team includes an inspiring mix of personalities, nationalities, characters, and cultures. As a fully inclusive employer, we believe that’s what makes us so strong.
The values all our instructors have in common are:
- A commitment to Safety
- An Outrageous passion for service and sales
- Accountability for yourself and others
- A culture of Respect for the team and business
- An outgoing, friendly personality
- An incredible work ethic
- An unrivalled ambition to progress and to contribute to iFLY’s ongoing success
Every member of our team is 'in sales' - meaning it's also vital you have the ability to confidently discuss our packages, prices & on-the-day extras with customers, to provide them the best experience.
To us, and to each successful candidate, every customer is a VIP.
There will naturally be a significant amount of time spent in our state-of-the-art wind tunnels and the role does involve working shifts in line with the 7 day-a-week operation.
There will also be a mandatory qualifying period performing customer service and sales duties, starting on the Reception team on your journey to the Flight team. This is to allow you to familiarise yourself with the general operation of the business, as you get to know our incredible customers and your team-mates.
Ultimately, you will be responsible for sales, safety briefings, equipment checks, ‘in-air’ customer supervision, debriefs and wind speed controlling. You will also be required to undertake Reception / Front Desk / Meet and Greet functions as part of the role. Essentially, you’ll be doing whatever it takes to ensure the smooth running of the customer’s visit and their absolute satisfaction.
Finally, we expect all our team mates to keep our working environment respectful, lively, energetic and fun, because heading to work each day should be nothing but a good thing.
Applicants are advised that, due to the physical nature of the role, there are some prerequisites. .
To submit your application, please complete with as much detail as possible to help us understand your experience, strengths, and preferred location.
