Technical support advisor Work, Jobs in Antrim, Ant (with Salaries)

Telematics Support Advisor
Motia —Antrim
- £26,875 a year
- Full-time
- Customer service
- Microsoft Office
- Free parking
- Annual leave
Quick apply
14d
Customer Support Advisor
Keystone Group —Cookstown
- Full-time
- Microsoft Excel
- Customer service
- Organisational skills
6d
Service Advisor
Charles Hurst —Dundonald
- £32,000 a year
- Full-time
- Customer service
- Communication skills
- Annual leave
Quick apply
Manager, Salesforce Technical Consultant, Deloitte Digital
Deloitte —Belfast
- Hybrid work
- Sales
- Salesforce
- Business development
CDM/H&S Advisor
Tetra Tech —Belfast
- Hybrid work
- Construction experience
R&D Technical Consultant (Software)
Visiativ —Belfast
- Hybrid work
- Microsoft Office
- Project management
- Travel
- Sick pay
Quick apply
Consultant - Manager, Strategy & Transformation, Defence & Security
Deloitte —Belfast
- Hybrid work
- Microsoft Office
- Analysis skills
- Project management
Manager - Royalty Audit – EMEA
Connor Consulting —Belfast
- Full-time
- Remote
- Spanish
- Microsoft Excel
- Data analysis skills
Quick apply
Platform Consultant Expert - (Hybrid)
Allstate —Belfast
- Hybrid work
- Azure
- DevOps
- Java
- Employee assistance programme
Associate Director, Senior Solution Architect, Workday Adaptive Planning
Deloitte —Belfast
- Hybrid work
- Computer Science
- Analysis skills
- Project management
7d
HR Business Partner, Technology & Transformation
Deloitte —Belfast
- Hybrid work
- Microsoft Excel
- Human resources
13d
Platform Consultant (Multiple Levels) - Hybrid
Allstate —Belfast
- Hybrid work
- Azure
- Management
- Java
- Employee assistance programme
7d
Internal Audit/Controls Assurance - non-FS - Semi-Senior
Deloitte —Belfast
- Full-time
- Hybrid work
- Health & wellbeing programme
AI Strategist
PA Consulting —Belfast
- Full-time
- Hybrid work
- Engineering
- Master's degree
- Analysis skills
- Annual leave
HV Technical Engineer
DOWDS —Ballymena
- Full-time
- Mentoring
- Work from home
Quick apply
8d
Manager, Technical Lead - Networking, Oracle Cloud Engineering, Technology & Transformation
Deloitte —Belfast
- Hybrid work
- Azure
- Oracle
- AWS
6h
Senior / Principal Environmental Advisor - Water
Stantec —Belfast
- Master's degree
- Bachelor's degree
- Annual leave
HR Business Partner
Qualitrol —Belfast
- Bachelor's degree
- Human resources
- Business
Standalone HR Manager (Part-Time Maternity Cover)
Barclay Communications —Belfast
- From £30,000 a year
- Temporary
- Management
- Windows
- Microsoft Office
- Annual leave
- Employee discount
Quick apply
HR Consultant
AAB —Belfast
- Hybrid work
- Analysis skills
- Human resources
- Mentoring
- Annual leave
- Employee assistance programme

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Telematics Support Advisor

Motia -
Antrim

Quick apply

Job details

Full-time
£26,875 a year
14 days ago

Benefits

Free parking
Annual leave
Company pension

Qualifications

Customer service
Electrical engineering
Technical support
Microsoft Office

Full job description

About us:

At Motia, we’re at the forefront of fleet solutions, providing innovative services that power businesses across the UK. We’re committed to creating an environment where everyone can thrive. Our culture fosters collaboration, innovation, and growth, ensuring you can build a career, not just a job. With over 300 employees across five offices, we support over 55,000 customers nationwide.

About the role

Reporting to the Telematics Support Manager, the Telematics Support Advisor will be part of a team acting as the first point of contact for Customers who require support. You will provide an exceptional standard of customer service when answering calls and responding to emails or tickets. Technical Support Advisors are expected to work independently and use their own initiative whilst still working effectively as part of their team.

Duties & Responsibilities

Provide a high level of customer service as the first point of contact for customers via telephone, email and our customer portal
Log calls accurately, with a high level of detail on our CRM system.
Proactively deal with Customers queries.
Carry out support query resolutions.
Assist in retrieving CCTV footage for customers via the Motia Portal.
Provide information to customers on request.
Schedule engineer visits, organising relevant equipment and provide technical support to engineers when required
Set up of tracking equipment, both software and hardware.
Knowledge of electrical wiring and interest in electrical engineering desirable but not essential.
Maintain a positive attitude and a high level of customer service.

Requirements

Experience working in a customer facing role be preferred but not essential.
Experience of working within a tech support role would be preferred but not essential.
Experience in software support is beneficial.
Working knowledge of Microsoft Office necessary.
Patient and polite with excellent customer service skills.
Professional and confident communicator.
Fast learner who can adapt to new systems quickly.
Strong problem-solving skills.
Ability to work well individually and as part of a team.
Accuracy and attention to detail.

Benefits

Free parking available
Basic salary - £26,875
Annual Bonus - up to £2000 per annum
25 days annual leave plus bank holidays.
An additional day annual leave for your birthday (after 1 year service)
Holiday purchase scheme up to 5 days (after 2 years service)
Sociable working hours, no weekends or evenings
Fun, supportive working environment
Pension
4 x salary life assurance

Quick apply

Refine Your Search

technical support advisor jobs in antrim, ant

Telematics Support Advisor

Customer Support Advisor

Service Advisor

Manager, Salesforce Technical Consultant, Deloitte Digital

CDM/H&S Advisor

R&D Technical Consultant (Software)

Consultant - Manager, Strategy & Transformation, Defence & Security

Manager - Royalty Audit – EMEA

Platform Consultant Expert - (Hybrid)

Associate Director, Senior Solution Architect, Workday Adaptive Planning

HR Business Partner, Technology & Transformation

Platform Consultant (Multiple Levels) - Hybrid

Internal Audit/Controls Assurance - non-FS - Semi-Senior

AI Strategist

HV Technical Engineer

Manager, Technical Lead - Networking, Oracle Cloud Engineering, Technology & Transformation

Senior / Principal Environmental Advisor - Water

HR Business Partner

Standalone HR Manager (Part-Time Maternity Cover)

HR Consultant

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