Helpdesk coordinator Work, Jobs in Appleton Thorn, Chs (with Salaries)

Facilities Coordinator
Kudos Services —Warrington
- £28,000 a year
- Full-time
- Organisational skills
- Communication skills
- Employee assistance programme
- Life insurance
Quick apply
8d
Office Coordinator
Bibby Financial Services —Manchester
- £27,000 - £30,000 a year
- Full-time
- Organisational skills
- Front desk
- Gym membership
Quick apply
Helpdesk Coordinator
Oltec FM —Wigan
- From £24,500 a year
- Full-time
- Maintenance
- Supervising experience
- Electrical experience
Quick apply
Facilities Coordinator - Chancery Place, Manchester, UK
CBRE —Manchester
- Full-time
Service Coordinator
Johnson Controls —Manchester
- Full-time
- Hybrid work
- Computer literacy
- Communication skills
- Time management
- Free parking
- Annual leave
Customer Service Coordinator
Johnson Controls —Manchester
- Full-time
- Hybrid work
- Computer literacy
- Communication skills
- Time management
- Free parking
- Annual leave

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helpdesk coordinator jobs near appleton thorn, chs

Facilities Coordinator

Kudos Services -
Warrington

Quick apply

Job details

Full-time
£28,000 a year
8 days ago

Benefits

Company pension
Discounted gym membership
Employee assistance programme
Life insurance

Qualifications

Stakeholder collaboration
CAFM software
Stakeholder liaison
Facilities management
Purchase order creation
Organisational skills
Customer support
Customer interaction
Communication skills
Planned maintenance

Full job description

Salary: Up to £28,000 per annum
Hours: 40 hours per week, Monday to Friday
Location: Warrington
Benefits: 25 days AL + BH, Life Insurance, Pension Scheme, Employee Assistance Programme, salary sacrifice schemes, gym & retailer discounts.

Kudos Services is a specialist facilities management provider delivering high-quality Hard FM services across complex healthcare environments. We are seeking an organised and customer focused Helpdesk Coordinator to join our Operations team and play a key role in ensuring the effective delivery of reactive and planned maintenance services across our contracts.

This is an exciting opportunity for a proactive individual who enjoys working in a fast paced environment, coordinating multiple priorities and supporting operational teams to deliver excellent service to our clients.

Key Requirements

Experience in a helpdesk, scheduling, coordination or administration role, ideally within a facilities management environment.
Excellent communication and customer service skills, with the ability to build positive working relationships with a range of stakeholders.
Strong organisational skills and the ability to manage multiple priorities and deadlines simultaneously.
Good IT skills, including Microsoft Office applications and experience working with CAFM systems.
A proactive and detail-focused approach, with a commitment to maintaining accurate records and delivering high-quality service.

About the Role

Reporting to the Helpdesk Supervisor/Manager, the Helpdesk Coordinator will be responsible for coordinating, assigning and scheduling maintenance activities for both in-house engineers and specialist subcontractors through our CAFM system.

You will act as a central point of contact for reactive maintenance requests, ensuring jobs are correctly prioritised, allocated and progressed in line with contractual service levels. The role requires close monitoring of works in progress, regular communication with operational teams and contractors, and accurate management of information within the CAFM system.

You will support the wider Operations team through scheduling activities, managing documentation, raising purchase orders, arranging quotations and assisting with reporting requirements. In addition, you will play an important role in supporting compliance processes, ensuring subcontractor documentation is in place and helping to maintain high standards of health, safety and operational performance.

About You

You are a highly organised and proactive coordinator who thrives in a busy operational environment. You are comfortable managing competing priorities, responding to changing demands and maintaining attention to detail under pressure.

You possess excellent communication skills and understand the importance of delivering outstanding customer service. Whether liaising with engineers, contractors, clients or colleagues, you build positive working relationships and take pride in providing efficient and professional support.

Ideally, you will have experience within facilities management, healthcare or a PFI environment and have worked with CAFM systems. However, we are equally interested in hearing from candidates with strong coordination and administration experience who are keen to develop their career within the FM sector.

Our Values:

Supportive - We embrace partnership working
Ethical - We act with integrity
Innovative - We take ownership for understanding and improving Kudos.
Ambitious - We continually strive to deliver the best possible service.
Passionate - We are proud of the part we play in Kudos & the services we deliver.

Application Process

Application & CV Screening
First Stage Interview with Helpdesk Manager & Helpdesk Supervisor
Final Stage interview with Head of HR

As part of the recruitment process, you may be required to complete a profiling assessment and/or a role-specific scenario based assessment.

Quick apply

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helpdesk coordinator jobs in appleton thorn, chs

Facilities Coordinator

Office Coordinator