Customer experience performance analyst Work, Jobs in Ardingly, Wsx (with Salaries)

Business Insights Analyst x 2
SmartestEnergy —Worthing
- £38,000 - £40,000 a year
- Hybrid work
- Sales
- Data analysis skills
- Presentation skills
Quick apply
13d
Graduate Pricing Analyst
Ageas —Reigate
- £30,000 - £34,000 a year
- Full-time
- SQL
- Analysis skills
- Continuous improvement
4d
Fraud Intel Analyst
Trinity Claims —Tonbridge
- £28,000 - £33,000 a year
- Free parking
- Annual leave
Quick apply
13d
IT Support Jr. / Service Desk Analyst Jr.
Kronia —Brighton
- £25,000 - £35,000 a year
- Full-time
- Customer service
- IT
- In-person
Quick apply
11d
Senior Risk Pricing Analyst
Somerset Bridge Group —East Grinstead
- £65,000 - £75,000 a year
- Full-time
- Hybrid work
- SQL
- Communication skills
- Python
- Annual leave
- Referral programme
Quick apply
Senior IT Customer Support Analyst, Desktop Support
KBR —Leatherhead
- Full-time
- Computer Science
- Windows
- Supervising experience
5d
ODG Marketing Analyst
Hill's Pet Nutrition —Surrey
- £40,050 - £44,500 a year
- Doctoral degree
- Sales
- Marketing
11d
FP&A Analyst
KBR —Leatherhead
- Full-time
- Microsoft Excel
- Analysis skills
- Bachelor's degree
Real Time Analyst
AXA —Redhill
- Up to £30,000 a year
- Overtime
- Microsoft Office
- IT
- Communication skills
- Annual leave
- Employee discount
Financial Analyst
AXA UK —Royal Tunbridge Wells
- £30,000 - £40,000 a year
- Microsoft Powerpoint
- Analysis skills
- Accounting
- Annual leave
13d
Junior MDM Analyst
TELESOFT LLC DBA CALERO —Royal Tunbridge Wells
- Full-time
- Microsoft Word
- Microsoft Outlook
- Microsoft Office
Quick apply
14d
Test Analyst
Legal & General Investment Management —Hove
- SQL
- Analysis skills
- Agile
- Employee discount
10d
Test Analyst
LegalAndGeneral —Brighton and Hove
- Full-time
- Hybrid work
- SQL
- Analysis skills
- Agile
- Employee discount
Quick apply
10d
Claims Intelligence Analyst
The Granite Group —Sevenoaks
- £27,000 - £35,500 a year
- Full-time
- Hybrid work
- Time management
- Flexible schedule
Quick apply
Financial Analyst
Thales —Crawley
- Full-time
- Hybrid work
- Microsoft Excel
- Accounting
- AI
- Annual leave
- Employee assistance programme
FP&A Principal Analyst
KBR —Leatherhead
- Full-time
- Communication skills
Financial Analyst
AXA —Royal Tunbridge Wells
- £30,000 - £40,000 a year
- Microsoft Powerpoint
- Analysis skills
- Accounting
13d
Paid Media Manager
Thales —Crawley
- Full-time
- Remote
- Microsoft Excel
- Marketing
- Salesforce
Digital Product Owner (12-Month FTC)
Legal & General Investment Management —Hove
- Agile
- Communication skills
- Employee discount
14d
IT Applications Manager - Principal Business Analyst
OSI Systems, Inc. —Salfords
- ERP systems
- Project management
- Bachelor's degree

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Business Insights Analyst x 2

SmartestEnergy -
Worthing

Quick apply

Job details

£38,000 - £40,000 a year
13 days ago

Qualifications

Business intelligence
Sales
Data analysis skills
Business processes
Presentation skills

Full job description

We're looking for a commercially minded and analytical professional to help shape better outcomes for our SME and Mid-Market customers through data-driven insight and continuous improvement. In this role, you'll lead the delivery of data and analytics across SEBL (Smartest Energy Business Limited), transforming complex information into clear, actionable recommendations that identify risks, unlock opportunities, and support informed business decisions across regulatory, financial, operational, and customer experience activities.

Working collaboratively across Sales, Commercial, Operations, Digital, and Data/BI teams, you'll translate business challenges into structured, testable requirements that drive safe, compliant, and customer-centric change. You'll use data analysis, process improvement, and stakeholder engagement to enhance customer journeys, improve operational performance, reduce cost to serve, and deliver measurable business value while contributing to SEBL's wider strategic objectives.

What skills/experience do I need to be successful?

Proven ability to apply data analysis techniques to business scenarios and deliver actionable business insights;
Experience identifying opportunities for process improvement and efficiencies within current business operations;
Ability to assess and identify risks within existing business models and processes;
Strong stakeholder management and presentation skills, with experience communicating findings and recommendations;
Knowledge of data analysis methods, business intelligence applications, and supporting analytical technologies.

What sets us apart?

Global Impact: With offices in the UK, US, and Australia, and plans for further expansion, you'll be part of a dynamic, globally-minded team, with opportunities to explore new markets and make a difference on a global scale.
Flexible Working: Embrace the freedom to work from anywhere in the world for up to 30 days a year. We prioritize work-life balance, recognizing that your well-being matters. Find out more here.
Commitment to Diversity and Inclusion: We celebrate our diverse culture and value individuals irrespective of background, disability, religion, gender identity, sexuality, or ethnicity. Join a team where diversity is not just welcomed but celebrated as a key driver of growth and innovation.

What does hybrid working mean to us?

Hybrid working typically means 2 days in the office location listed on this advert and 3 days working at home each week. Some occasional travel to our other offices may be required.

What happens next?

Once we receive your application, it will be reviewed by a human – no bots here! The average process typically takes around 2-3 weeks, with 2 stages of video interviews using Teams. However, this can vary depending on the role. We may invite you for a face-to-face meeting or require only 1 video interview. If you have any questions or need support, our Recruitment Team is here to assist you.

Ready to join us on our journey to digitise, decarbonise, and localize the future of energy? Apply now.

We're committed to making the application process easy and comfortable. Let us know how we can help you with any reasonable adjustments that can be tailored to your needs. At the bottom of each of our adverts you can find one of our recruitment teams' contact details. Please reach out so we can discuss with you further.

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Refine Your Search

customer experience performance analyst jobs in ardingly, wsx

Business Insights Analyst x 2

Graduate Pricing Analyst

Fraud Intel Analyst

IT Support Jr. / Service Desk Analyst Jr.

Senior Risk Pricing Analyst

Senior IT Customer Support Analyst, Desktop Support

ODG Marketing Analyst

FP&A Analyst

Real Time Analyst

Financial Analyst

Junior MDM Analyst

Test Analyst

Test Analyst

Claims Intelligence Analyst

Financial Analyst

FP&A Principal Analyst

Financial Analyst

Paid Media Manager

Digital Product Owner (12-Month FTC)

IT Applications Manager - Principal Business Analyst

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