It service manager Work, Jobs in Arkley, Gtl (with Salaries)

Senior IT Service Manager
BLUE PAD —London
- £88,000 - £90,000 a year
- Full-time
- PMP
- Analysis skills
- IT
- Free parking
- Health & wellbeing programme
Quick apply
4d
IT Operations Manager
OfficeTek Business Technology Services —London
- £4,500 - £6,000 a month
- Full-time
- Microsoft Office
- IT
- In-person
- Free parking
- Sick pay
Quick apply
11d
IT Service Desk Manager
APCOA PARKING (UK) LTD —Uxbridge
- £50,000 a year
- Hybrid work
- Analysis skills
- Computer networking
- IT
- Annual leave
- Employee discount
Quick apply
Software Developer
Miniclip —London
- English
- Organisational skills
- APIs
IT Service Manager
Oxford International Education Group —London
- £60,000 a year
- Full-time
- Hybrid work
- Computer Science
- No degree
- IT
Quick apply
7d
IT Service Delivery Manager
Commonwealth War Graves Commission —Maidenhead
- £40,000 - £50,000 a year
- Monday to Friday
- IT
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
LCW IT Service Manager
Boston Consulting Group —London
- Full-time
- Customer service
- Analysis skills
- Bachelor's degree
Digital Manager
Equans —Hatfield
- £55,000 - £65,000 a year
- Full-time
- Microsoft Office
- Mentoring
- Organisational skills
- Annual leave
- Employee assistance programme
IT Manager
Cazoo —Richmond
- Hybrid work
- Windows
- IT
- Employee discount
- Referral programme
IT Security Manager
Security —Southwark
- £75,000 - £85,000 a year
- Full-time
- Hybrid work
- IT
- Communication skills
Quick apply
6d
IT Transformation Manager - 9 months FTC
Which? —London
- £87,500 - £92,500 a year
- Hybrid work
- IT
14d
Head of IT
Metropolitan Gaming —London
- Full-time
- Management
- Computer Science
- Bachelor's degree
- Employee discount
- Life insurance
Quick apply
IT Project Manager
Interpham Consulting —Luton
- Full-time
- PMP
- Engineering
- Microsoft Office
Implementation Manager
Five Guys UK —London
- £55,000 - £65,000 a year
- SharePoint
- Restaurant
- Employee discount
IT Manager
turn IT on —West London
- £40,000 - £44,000 a year
- Full-time
- Customer service
- Computer networking
- IT
- Employee assistance programme
- Employee discount
Quick apply
IT Director
Office for Nuclear Regulation —London
- £97,000 - £116,600 a year
- Full-time
- Hybrid work
- Azure
- Presentation skills
- Travel
- Annual leave
10d
Senior IT Delivery Manager
Shivom Consultancy Ltd —Brentford
- £55,000 - £70,000 a year
- Full-time
- Azure
- Computer Science
- PMP
- Employee assistance programme
Quick apply
IT Infrastructure and Client Computing Manager
Bromley Healthcare —Orpington
- £63,665 - £70,887 a year
- Full-time
- Azure
- Management
- IT
- Employee assistance programme
- Employee discount
6d
IT Manager - Infrastructure & Services
BioPhorum —London
- Full-time
- Remote
- Azure
- SharePoint
- IT
Quick apply
Programme Lead – IT Service Improvement
Chartered Insurance Institute —London
- £72,000 - £100,000 a year
- Full-time
- Azure
- PMP
- SharePoint

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Senior IT Service Manager

BLUE PAD -
London

Quick apply

Job details

Permanent | Full-time
£88,000 - £90,000 a year
4 days ago

Benefits

Free parking
Casual dress
Health & wellbeing programme
On-site gym
Employee mentoring programme
Financial planning services
Annual leave
Company pension
Company events
Enhanced paternity leave
Sick pay
On-site parking
Free fitness classes

Qualifications

ITIL Certification
PMP
Change management
Analysis skills
ITIL
IT
Problem management
Cybersecurity
Leadership
Communication skills
Negotiation
PRINCE2 Certification

Full job description

Location: London, England
Experience Level: Senior

Senior IT Service Manager

We are seeking an experienced Senior IT Service Manager to lead the delivery of high quality IT services across our organisation. Based in London, this role is ideal for a strategic technology leader with a strong background in IT service management, operational excellence, and stakeholder engagement.

As a Senior IT Service Manager, you will oversee service delivery, drive continual service improvement, and ensure technology services consistently meet business objectives and customer expectations.

You will collaborate with internal teams, vendors, and senior stakeholders to maintain resilient, secure, and efficient IT operations.

Key Responsibilities

Lead the delivery and continuous improvement of IT services across the organisation.
Manage service performance against agreed service level agreements and key performance indicators.
Develop and implement IT service management strategies aligned with business objectives.
Oversee incident, problem, change, and service request management processes.
Build strong relationships with business leaders, vendors, and technology partners.
Identify opportunities to improve service quality, operational efficiency, and customer satisfaction.
Manage service risks and ensure appropriate governance and compliance controls are maintained.
Lead major incident management activities and coordinate cross functional technical teams during critical service disruptions.
Produce service reports, operational dashboards, and performance metrics for senior leadership.
Support infrastructure, cloud, cybersecurity, and application teams to ensure reliable service delivery.
Manage third party suppliers and monitor contractual service obligations.
Lead, mentor, and develop service management professionals while promoting a culture of accountability and continuous improvement.
Support IT projects by ensuring operational readiness and smooth service transitions.

Requirements

Proven experience as an IT Service Manager, Senior IT Service Manager, Service Delivery Manager, or similar leadership role.
Strong knowledge of IT Service Management principles and ITIL best practices.
Experience managing enterprise IT operations, service delivery, and operational support teams.
Demonstrated success in improving service performance and customer satisfaction.
Experience managing major incidents, problem management, and change management processes.
Strong understanding of cloud technologies, enterprise infrastructure, cybersecurity, and business continuity principles.
Experience managing supplier relationships and outsourced service providers.
Excellent leadership, communication, negotiation, and stakeholder management skills.
Strong analytical and decision making abilities in complex operational environments.
ITIL Foundation certification is required. ITIL Managing Professional, PRINCE2, PMP, or equivalent certifications are desirable.
Eligibility to work in the United Kingdom.

What We Offer

Competitive salary.
Annual performance bonus opportunities.
Company pension scheme.
Generous annual leave entitlement.
Professional development and certification support.
Employee wellbeing programme.
Flexible working arrangements where business requirements allow.
Career progression within a growing technology organisation.

Equal Opportunity Employer

We are committed to creating an inclusive workplace where everyone has the opportunity to succeed. We welcome applications from all qualified candidates regardless of race, religion, gender, age, disability, sexual orientation, or any other characteristic protected by applicable law. Employment decisions are based on skills, qualifications, experience, and business requirements.

Job Type: Full Time, Permanent

If you are an experienced IT service leader who is passionate about delivering exceptional technology services and driving operational excellence, we encourage you to apply today.

Pay: £88,000.00-£90,000.00 per year

Benefits:

Casual dress
Company events
Employee mentoring programme
Enhanced paternity leave
Financial planning services
Free fitness classes
Free parking
Health & wellbeing programme
On-site gym
On-site parking
Sick pay

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

it service manager jobs in arkley, gtl

Senior IT Service Manager

IT Operations Manager

IT Service Desk Manager

Software Developer

IT Service Manager

IT Service Delivery Manager

LCW IT Service Manager

Digital Manager

IT Manager

IT Security Manager

IT Transformation Manager - 9 months FTC

Head of IT

IT Project Manager

Implementation Manager

IT Manager

IT Director

Senior IT Delivery Manager

IT Infrastructure and Client Computing Manager

IT Manager - Infrastructure & Services

Programme Lead – IT Service Improvement

I want to receive the latest job alerts for it service manager in arkley, gtl

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