It analyst Work, Jobs in Ascot, Brk (with Salaries)

Service Desk Analyst
Fujitsu —Bracknell
- Full-time
- Customer service
- Windows
- In-person
- Annual leave
- Employee assistance programme
IT Asset Analyst
Sopra Steria —Farnborough
- Up to £35,000 a year
- IT
- Annual leave
1d
Service Desk Analyst
Castle Trust Bank —Basingstoke
- Full-time
- Hybrid work
- Azure
- AWS
- Scripting
- Employee assistance programme
- Employee discount
Quick apply
Systems Analyst
The Royal Household —London
- From £41,000 a year
- Full-time
- Azure
- SQL
- IT
- Annual leave
- Employee discount
13d
Service Desk Analyst - Basingstoke. Shift: 4 days on and 4 days off
Codestone —Basingstoke
- Weekend availability
- Hybrid work
- Management
- Customer service
- Windows
Agile Systems Analyst
BMW —Farnborough
- PMP
- Master's degree
- Project management
Tech Support Analyst
5G Communications Ltd. —High Wycombe
- £18,000 - £25,000 a year
- Microsoft Outlook
- Windows
- Computer networking
Junior IT Support Analyst
Pizza Express —Uxbridge
- £30,000 a year
- Weekend availability
- IT
- Restaurant
- Communication skills
Quick apply
1d
Senior IT Customer Support Analyst, Desktop Support
KBR —Leatherhead
- Full-time
- Computer Science
- Windows
- Supervising experience
19h
IT Finance & Projects Analyst
Toyota Financial Services, KINTO and KINTO JOIN —Epsom
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Analysis skills
- Free parking
- Annual leave
Quick apply
IT Technician and Service Desk Analyst
Radnor House School —Twickenham
- £25,500 a year
- Full-time
- In-person
- School
- Health & wellbeing programme
- Life insurance
Quick apply
3d
Senior Operations and IT Risk & Governance Analyst -Secondment 9-12 months
Allianz —Guildford
- £52,500 a year
- Full-time
- Hybrid work
- No degree
- Employee discount
Service Desk Analyst
NPL —Teddington
- Windows
- Microsoft Office
- IT
IT Systems Business Analyst
Forterro —London
- Hybrid work
- Data analysis skills
- Microsoft Office
- Analysis skills
Quick apply
Finance Analyst - IT
Techtronic Industries GmbH (TTI) —Maidenhead
- Full-time
- Analysis skills
- IT
Service Desk Analyst
JCDecaux —London
- Full-time
- Customer service
- English
- Windows
Cyber Security & Network Analyst
Toyota Financial Services, KINTO and KINTO JOIN —Epsom
- Full-time
- Hybrid work
- Maintenance
- Presentation skills
- Organisational skills
- Free parking
- Annual leave
Quick apply
Senior Network Analyst
Richmond and Wandsworth Councils —London
- £51,540 - £62,451 a year
- Full-time
- Azure
- Computer networking
- IT
- Annual leave
Quick apply
7d

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IT Asset Analyst
Sopra Steria —Farnborough
You’ll be based in Farnborough initially, required to be on site 2 – 3 days per week (with more time in the office during the initial stages).
Up to £35,000 a year
1d
Software Asset Management Analyst
AtkinsRéalis —Epsom
Software Asset Management processes, software requests, licence pooling/checks, and deployment. Provide report information on software/licence counts, metrics…

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Service Desk Analyst

Fujitsu -
Bracknell

Apply Now

Job details

Full-time

Benefits

Annual leave
Company pension
Employee assistance programme
Employee discount

Qualifications

BMC Remedy
Customer service
Windows
DNS
ServiceNow
Account management
Communication skills
Active Directory

Full job description

Service Desk Analyst

Location: Bracknell (On-site)

Our purpose is to make the world more sustainable by building trust in society through innovation. As a Service Desk Analyst you will contribute to this by ensuring our people have reliable, secure, and efficient IT systems that enable them to deliver critical services with confidence.

We are seeking a dynamic Service Desk Analyst to provide hands-on support to end users with technical issues in a highly secure Defence environment. You’ll be the first point of contact for IT support, assisting users in resolving technical incidents, fulfilling service requests, and providing guidance on using IT systems effectively.

As a Service Desk Analyst, you will work in a collaborative environment with strong mentoring and training opportunities to grow your technical skillset and advance within the IT function.

Your role will involve:

Acting as the first point of contact for IT support queries via phone, email, or ticketing system
Logging, prioritising, and resolving incidents and service requests in line with SLAs
Troubleshooting issues across Windows 10/11, Microsoft 365, and standard desktop applications
Managing user accounts, passwords, and permissions within Active Directory
Escalating complex or high-impact issues to 2nd Line or specialist support teams
Providing clear communication and excellent customer service to end users
Maintaining accurate records and documentation within the IT Service Management tool
Contributing to process improvement and knowledge sharing across the team

Your transferable skills and experience:

Previous experience in a 1st Line / Service Desk / Helpdesk support role
Strong communication and customer service skills, both written and verbal
Working knowledge of Windows 10/11 and Microsoft 365
Experience using Active Directory for password resets and account management
Familiarity with ITSM or ticketing tools (e.g., ServiceNow, Remedy)
A proactive, problem-solving mindset with strong attention to detail
Ability to work effectively within a secure, process-driven environment

You must be willing and eligible to undergo security clearance for this position

Please note: It’s still worth applying even if you do not meet all the requirements above. We are passionate about investing in you and your career and if you have the transferable skills/ background in providing excellent customer service, problem-solving, and supporting users in a technical environment, this could be the next opportunity for you.

Your benefits:

26 Days annual leave plus public holidays (3 flexible)

Pension – Double matching contributions of up to 10%

Life assurance

Companywide incentive plans

Your choices (Flexible benefits such as increased holidays/ travel/ dental critical illness and more)

Perks at work – employee discounts

Employee assistance programme/ virtual GP

Work Your Way is our approach to flexible working – this is available from day 1 of joining

Recruitment process

The recruitment process consists of a one stage of interview

We are a Disability Confident Employer and will offer an interview to disabled applicants who meet the minimum/essential criteria for the role. Email [email protected] if you would like to apply through the Disability Confident Interview Scheme.

Achieve together

We are recognised as a responsible and inclusive employer: Not only are we a certified Disability Confident Leader , a Times Top 50 employer for Gender Equality, a Top 75 employer for Social Mobility, accredited with the Living Wage Foundation and a signatory for the Race at Work Charter, but we are also committed to the United Nations standards for LGBTI+ and a Stonewall Top 100 Employer.

We are people centric: Our work environments enable you to Be Completely You. Our active people-led Inclusive Community networks are representative of all aspects of diversity and are instrumental in enabling and supporting our innovative approach to inclusion.

#LifeAtFujitsu

#DNS

Apply Now

Refine Your Search

it analyst jobs in ascot, brk

Service Desk Analyst

IT Asset Analyst

Service Desk Analyst

Systems Analyst

Service Desk Analyst - Basingstoke. Shift: 4 days on and 4 days off

Agile Systems Analyst

Tech Support Analyst

Junior IT Support Analyst

Senior IT Customer Support Analyst, Desktop Support

IT Finance & Projects Analyst

IT Technician and Service Desk Analyst

Senior Operations and IT Risk & Governance Analyst -Secondment 9-12 months

Service Desk Analyst

IT Systems Business Analyst

Finance Analyst - IT

Service Desk Analyst

Cyber Security & Network Analyst

Senior Network Analyst

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