Work from home Work, Jobs in Ashfield, Sfk (with Salaries)

Customer Service Advisor - Remote
WNS Global Services —Ipswich
- Part-time
- Remote
Quick apply
Cyber Security Analyst
SmartestEnergy —Ipswich
- £55,000 - £60,000 a year
- Remote
Quick apply
Estate Agent
The Property Experts —Ipswich
- £60,000 - £100,000 a year
- Remote
Quick apply
Carer - Ipswich, Kesgrave
Right at Home Ipswich, Woodbridge and Felixstowe —Ipswich
- £16 - £17 an hour
- Weekends only
- Remote
Quick apply
2d
Freelance British Sign Language (BSL) Interpreter
IILTS —Ipswich
- From £15 an hour
- Full-time
- Remote
- English
- Travel
- Communication skills
- Free parking
- Work from home
Quick apply
10d
Remote Home Working Qualified Psychologist Suffolk
St Andrew's Healthcare —Suffolk
- £46,781 - £57,000 a year
- Full-time
- Remote
- Travel
- Work from home
Regional Sales Manager - EMEA
Textron Specialized Vehicles —Ipswich
- Full-time
- Remote
- Customer service
- Computer literacy
- Business development
- Annual leave
- Employee assistance programme
Commercial Estate Agent
The Commercial Property Experts —Ipswich
- £75,000 - £125,000 a year
- Remote
Quick apply
Care Professional
Right at Home Ipswich, Woodbridge and Felixstowe —Felixstowe
- From £16 an hour
- Weekend availability
- Remote
- No experience needed
Quick apply
Technical Delivery Manager - Renewables
SaveMoneyCutCarbon —Bury St. Edmunds
- Remote
- Management
- Schematics
- Continuous improvement
4d
Lift Engineer
Stannah —Bury St. Edmunds
- Up to £53,000 a year
- Full-time
- Remote
- Annual leave
- Employee assistance programme
Quick apply
Motor Engineer -( Vehicle Damage Assessor)
WNS Global Services —Ipswich
- Full-time
- Remote
- Conflict management
- Leadership
- Communication skills
Quick apply
12d
Private Client Solicitor or Legal Executive (5+ PQE) - Ipswich
Ashtons Legal —Ipswich
- Remote
- Business development
- Mentoring
- Leadership
Quick apply
Private Client Solicitor or Legal Executive (2+ PQE) - Bury St Edmunds
Ashtons Legal —Bury St. Edmunds
- Remote
- Business development
- Computer skills
- Leadership
Quick apply

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Customer Service Advisor - Remote
WNS Global Services —Ipswich
To provide excellent customer service to our Clients, by ensuring that all telephone calls are answered promptly and dealt with professionally and applying a…
Quick apply
Bookkeeper (Freelance, Remote - UK only)
Pickle —Cambridge
Reliable internet connection and suitable home-working setup. Our clients are fast-moving businesses that need bookkeeping support they can trust.
£14 - £18 a year
Quick apply
2d

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Customer Service Advisor - Remote

WNS Global Services -
Ipswich

Quick apply

Job details

Part-time

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Motor insurance claims handling
Complaint handling
Customer interaction
Fraud prevention and detection

Full job description

Company Description

WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 64,000+ employees.

Job Description

Potential Varied Hours Available:

Weekday evenings: 17:00 - 22:00 | 17:30 – 22:30

Weekday mornings: 07:00 – 09:00

Saturday: 08:00 - 22:00 - Between 6-12 Hour shifts available.

Sunday - 08:00 - 22:00 - Between 6-12 Hour shifts available.

Night shifts: 22:00 - 09:00 (Different shift patterns, Monday - Sunday).

Applicants must be able to commit either a Saturday or Sunday plus bank holidays

Times are flexible and will be discussed/ arranged in interview

Flexibility may be required to complete a training period for up to 35 hours per week.

Basic Purpose and Function:

To provide excellent customer service to our Clients, by ensuring that all telephone calls are answered promptly and dealt with professionally and applying a proactive approach to claims handling.

To negotiate all heads of claim within the Service Level Agreements on economic terms, adhering to excellent service standards and best practice

Key Tasks:

Answering the telephone and signing off calls in accordance with WNS’ agreed procedures
Handle inbound FNOL calls relating to motor insurance claims, delivering a calm, clear, and reassuring customer experience in a timely manner.
Capture accurate and detailed information about the incident, vehicle, drivers, and third parties involved.
Maintain compliance with industry regulations, internal policies, and data protection standards
Assess urgency and direct calls appropriately, including escalating complex or high-priority cases.
Ensure correct prioritisation of workload and time management schedules are adhered to
Communicate clearly and professionally, explaining the next steps and managing customer expectations
Balance empathy and efficiency, supporting customers who may be distressed following an accident or incident.
Making all liability enquiries necessary to allow you to negotiate settlement of Customer claims on the best possible terms
Assess circumstances with a critical eye, remaining alert to potential indicators of fraudulent activity and raising concerns in line with internal procedures.
Complaint handling within agreed company procedures
Keeping the policyholder informed both verbally and in writing of the status of the claim
Carry out administration on files including general typing of emails and keeping a well organised and up to date portfolio of claims, which you will manage proactively and efficiently
Capture accurate and detailed information about the incident, vehicle, drivers, and third parties involved.

Qualifications

High School or Lower.

Quick apply

Refine Your Search

work from home jobs in ashfield, sfk

Customer Service Advisor - Remote

Cyber Security Analyst

Estate Agent

Carer - Ipswich, Kesgrave

Freelance British Sign Language (BSL) Interpreter

Remote Home Working Qualified Psychologist Suffolk

Regional Sales Manager - EMEA

Commercial Estate Agent

Care Professional

Technical Delivery Manager - Renewables

Lift Engineer

Motor Engineer -( Vehicle Damage Assessor)

Private Client Solicitor or Legal Executive (5+ PQE) - Ipswich

Private Client Solicitor or Legal Executive (2+ PQE) - Bury St Edmunds

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