Keoghs is looking to recruit an Intelligence Analyst to join our busy, fast paced Intelligence Team. The Intel Analyst will work on a variety of claims ranging from motor fraud, credit hire, EL PL and complex injury matters (and potentially more!). The role involves identifying the appropriate and relevant intelligence evidence from a wide range of resources that ultimately assists with the decision making process required to drive our cases to a resolution.
On the receipt of bespoke instructions, the Intelligence Analyst will undertake a variety of searches and will need to capture all intelligence evidence relevant to a claim and evidence the same whether that be in internal reports / pictorial format / formal statements. In addition, the Intelligence Analyst will be required to provide ad hoc intelligence for internal and external customers as required.
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Analysing claims files and provide reports and information to Clients and File Handlers as to the outcome of the analysis
- Using desktop systems and analytical techniques to research and locate relevant information that will validate or rule out concerns and / or detect potentially fraudulent information
- Compiling reports/profiles on individuals and groups involved in suspected fraudulent activity
- Preparing witness evidence (including statements) in order to adduce the results of analysis in Court proceedings (generally civil proceedings) where necessary
- Utilising IT software applications at an advanced level in order to produce proactive intelligence reports (e.g. iBase, i2 Analysts Notebook, Excel)
- Delivering structured and detailed briefings to lawyers and clients on all key facts relating to specific investigations as required
- Preparing reports detailing Intelligence led fraud risk assessments in relation to Insurance Fraud and fraud ring investigations
- Producing reports/briefings in accordance with the Intelligence Cycle and utilising the NIM (National Intelligence Model)
- Where appropriate, mentoring Trainee analysts on an informal basis
- Achieving a daily chargeable target
- Compliance with service level agreements as required on a client specific basis and in accordance with internal benchmarks
- Time recording in accordance with Keoghs policy
Working Hours
35 hours per week
Monday – Friday 9am – 5pm with 1 unpaid hour for lunch
Primary location for this role is Parklands, Bolton Office
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Understanding of legal framework within which intelligence can be disclosed
- Drafting comprehensive and professional reports summarising key issues
- Basic level of commercial awareness
- Communication skills – verbal and written
- Good telephone manner
- Confidence and ability to liaise with clients/customers when presenting a reasoned, logical argument
- Working to tight deadlines and under pressure
- Can work under own initiative and innovative in their thinking
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Davies Incentive Plan
- 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
- Family Cover Private Medical Insurance (Bupa)
- Simply Health Care Cash Plan
- WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
- Death in Service
- Critical Illness Cover
- PHI/Income Protection (Private health insurance)
- Pension Contribution based 5% Employee / 3% Employer
- Employee Resource Groups
- Employee Volunteering Programme
- Cycle to Work Scheme*
- Tech Scheme*
- Season Ticket Loan*
- Gym Flex*
- Access to Online Discount Sites
- Discounted Gourmet Society Membership
- Discounted Tickets for Merlin Attractions nationwide
- Discounts at local retail outlets
- after successfully completing probation
Keoghs is a leading provider of legal and claims solutions to insurers, businesses and other suppliers to the insurance sector. We manage more than £1bn worth of insurer claims and resolve in excess of 100,000 claims per year working in partnership with leading insurers, MGAs, brokers, corporates and the public sector.
With more than 50 years’ experience we have an in-depth understanding of the insurance claims process, enabling us to contain and lower litigation rates, shorten claims lifecycles and reduce overall claims costs. We combine proven processes, technology and low cost infrastructure with extensive legal and insurance market knowledge. This enables us to create individual solutions for each of our clients that match their requirements in terms of quality, performance and value for money.
We invest heavily in specialised services, technology and innovation for our insurance clients, and we are the first to launch a true artificial intelligence (AI) insurance lawyer. Through our proprietary AI lawyer, Lauri, we’ve transformed the claims handling process for low-value personal injury claims; we’ve reduced claim lifecycles and reduced costs for our clients. Supported by commercial acumen and innovative products, Keoghs leads the way in providing legal solutions to the insurance industry.
