Financial advisor Work, Jobs in Bacton, Sfk (with Salaries)

Customer Service Advisor - Remote
WNS Global Services —Ipswich
- Part-time
- Remote
Quick apply
Strategic Project Manager
BUUK Infrastructure —Bury St. Edmunds
- From £41,261 a year
- Hybrid work
- Continuous improvement
- Budgeting
- In-person
12d
Customer Service Advisor
Halfords —Ipswich
- £30,810 - £36,960 a year
- Full-time
- Customer service
- Computer literacy
- Computer skills
- Annual leave
- Employee discount
6d
Rent Advisor
Bromford Flagship Livewest —Bury St. Edmunds
- £29,497.50 a year
- Hybrid work
- Organisational skills
- Communication skills
Financial Controller
The DPO Centre Ltd —Ipswich
- £65,000 - £70,000 a year
- Full-time
- Hybrid work
- Bachelor's degree
- Communication skills
Tesco Travel Money Advisor
Travelex —Bury St. Edmunds
- £13.50 an hour
- Overtime
- Employee discount
Student Support Advisor
WS Training LTD —Ipswich
- Up to £12.88 an hour
- Full-time
- Experience working with children
- Mentoring
- In-person
- Health & wellbeing programme
- Referral programme
Quick apply
10d
Accounts Manager
Churchgate Accountants —Bury St. Edmunds
- Full-time
- Mentoring
- Training & development
- Communication skills
- Employee assistance programme
4d
Sales Advisor
River Island —Bury St. Edmunds
- £11.56 - £12.80 an hour
- Part-time
- Employee discount
Quick apply
12d
Customer Services Advisor
Halfords —Thetford
- £11.05 - £12.91 an hour
- Part-time
- Customer service
- Retail sales
- Employee assistance programme
- Employee discount
Service Advisor
Lookers —Sudbury
- £29,000 - £32,000 a year
- Computer skills
- Communication skills
- Annual leave
Quick apply
4d
Delivery Partner Manager, UKIE DPM
Amazon UK Services Ltd. —Ipswich
- Weekend availability
- English
- Master's degree
- Bachelor's degree
Customer Sales Advisor
Halfords —Ipswich
- £10.85 - £12.71 an hour
- Part-time
- Customer service
- Retail sales
- Store discount
- Health & wellbeing programme
Cost Management Lead
CWA —Ipswich
- Full-time
- Analysis skills
- Continuous improvement
- Communication skills
- Annual leave
2d
Apprentice Retail Sales Assistant
Superdrug —Bury St. Edmunds
- £9.75 - £10.55 an hour
- Customer service
- In-person
- Communication skills
- Store discount
- Employee discount
Quick apply
Commercial Property Solicitor
Churchgate Accountants —Bury St. Edmunds
- Full-time
- Hybrid work
- Communication skills
- Employee assistance programme
Registered Manager- Children's Residential
Keys Children —Sudbury
- Up to £50,000 a year
- Budgeting
- Training & development
- Annual leave
- Employee assistance programme
Quick apply

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Customer Service Advisor - Remote

WNS Global Services -
Ipswich

Quick apply

Job details

Part-time

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Motor insurance claims handling
Complaint handling
Customer interaction
Fraud prevention and detection

Full job description

Company Description

WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 64,000+ employees.

Job Description

Potential Varied Hours Available:

Weekday evenings: 17:00 - 22:00 | 17:30 – 22:30

Weekday mornings: 07:00 – 09:00

Saturday: 08:00 - 22:00 - Between 6-12 Hour shifts available.

Sunday - 08:00 - 22:00 - Between 6-12 Hour shifts available.

Night shifts: 22:00 - 09:00 (Different shift patterns, Monday - Sunday).

Applicants must be able to commit either a Saturday or Sunday plus bank holidays

Times are flexible and will be discussed/ arranged in interview

Flexibility may be required to complete a training period for up to 35 hours per week.

Basic Purpose and Function:

To provide excellent customer service to our Clients, by ensuring that all telephone calls are answered promptly and dealt with professionally and applying a proactive approach to claims handling.

To negotiate all heads of claim within the Service Level Agreements on economic terms, adhering to excellent service standards and best practice

Key Tasks:

Answering the telephone and signing off calls in accordance with WNS’ agreed procedures
Handle inbound FNOL calls relating to motor insurance claims, delivering a calm, clear, and reassuring customer experience in a timely manner.
Capture accurate and detailed information about the incident, vehicle, drivers, and third parties involved.
Maintain compliance with industry regulations, internal policies, and data protection standards
Assess urgency and direct calls appropriately, including escalating complex or high-priority cases.
Ensure correct prioritisation of workload and time management schedules are adhered to
Communicate clearly and professionally, explaining the next steps and managing customer expectations
Balance empathy and efficiency, supporting customers who may be distressed following an accident or incident.
Making all liability enquiries necessary to allow you to negotiate settlement of Customer claims on the best possible terms
Assess circumstances with a critical eye, remaining alert to potential indicators of fraudulent activity and raising concerns in line with internal procedures.
Complaint handling within agreed company procedures
Keeping the policyholder informed both verbally and in writing of the status of the claim
Carry out administration on files including general typing of emails and keeping a well organised and up to date portfolio of claims, which you will manage proactively and efficiently
Capture accurate and detailed information about the incident, vehicle, drivers, and third parties involved.

Qualifications

High School or Lower.

Quick apply

Refine Your Search

financial advisor jobs in bacton, sfk

Customer Service Advisor - Remote

Strategic Project Manager

Customer Service Advisor

Rent Advisor

Financial Controller

Tesco Travel Money Advisor

Student Support Advisor

Accounts Manager

Sales Advisor

Customer Services Advisor

Service Advisor

Delivery Partner Manager, UKIE DPM

Customer Sales Advisor

Cost Management Lead

Apprentice Retail Sales Assistant

Commercial Property Solicitor

Registered Manager- Children's Residential

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