Pay: £12.71 per hour
Job Description:
RECEPTIONIST/ADMINISTRATION ASSISTANT : WETHERBY OFFICE
We are currently recruiting for a Part time Receptionist/Administration Assistant 4 days(Monday, Tuesday, Wednesday and Friday) a week, 9am to 5pm with 1 hours unpaid lunch, for our Wetherby Office.
We are seeking applications from individuals who are energetic and motivated to join our modern, mixed practice Law Firm.
The successful candidate will undertake reception duties plus a range of legal administrative tasks to help things run smoothly in branch and work closely with our private client team across the business.
Undertaking reception duties, you will be answering the phones two days a week, meeting and greeting clients ensuring they all receive a warm welcome and leave with the best impression of the company. This is a great opportunity to gain valuable exposure across our business and to spot opportunities to improve ways of working in order to provide our clients with the outstanding service they expect from us.
The ideal candidate must have talent, ambition, drive and be pro-active with the ability to think on their feet and ‘own’ their branch. If this sounds like you, we would love to hear from you.
Role responsibilities:
· Answering the reception calls and re-directing them
. Meeting and greeting clients
· New business development, assisting with the implementation of Private Client projects to the wider business.
· General administrative tasks, digital filing, photocopying, scanning, and updating the case management system.
· Managing a variety of queries from drop in clients.
· Typing letters and other legal documents
· Opening and closing files
· Providing remote support for the Private Client team and their clients.
· Providing support to other Fee Earners when necessary.
Essential competencies and skills:
· Excellent client care skills;
· Flexible, committed and with an ability to prioritise and organise work effectively;
· Professional, punctual, confident and self-motivated;
· Exceptional communication skills both oral and written;
· Ability to use initiative;
· Ability to work under pressure;
· A positive and proactive attitude;
· An ability to operate autonomously and/or with minimum supervision;
· Drive and enthusiasm;
· A willingness to learn;
· Strong attention to detail with a methodical and logical approach;
· Common sense;
· IT literate - we operate a paper-lite system as part of our target to reduce our impact on the environment ;
· Knowledge of a case management systems
Preferably you will have at least one year legal administration and reception experience or equivalent in a professional services industry. It is essential that you have customer service and client handling experience.
About Jordans Solicitors
We are a forward-thinking firm of Solicitors committed to a diverse working environment and a longstanding flexible approach to home / office working. We opened over 70 years ago and serve both the business community and private individuals across a broad range of specialisms.
We hold the Lexcel Quality Mark and our employees are members of quality schemes in their specialist area such as the Association of Personal Injury Lawyers and the Association of Child Abuse Lawyers. We are proud to be a living wage employer.
We are a firm with a clear set of core values which run throughout our business that will ensure you are able to CREATE - your own opportunities and develop your career;
Community - we encourage engagement whenever we can with local and wider communities through volunteering programmes, networking and social awareness initiatives;
Respect - we ensure we respect all values, faiths and opinions of our staff and client alike;
Evolve - an opportunity to achieve your career aspirations;
Approachable – we are real people who offer real solutions to legal problems;
Teamwork - working closely with your colleagues in a supportive environment;
Endeavour - we always work hard to exceed our clients’ expectations.
What we will offer you:
· Generous holidays 26 days rising to 31 days plus statutory bank holidays, pro-rata hours
· Discretionary bonus scheme
· Employee healthcare plan – dentist, optician etc, contributory
· Contractual sick pay entitlement after 1 years service
· Star fund
· Group Life assurance scheme
· Pension scheme
Salary: National Living Wage - £12.71 per hour
Benefits:
- Company events
- Employee discount
- Health & wellbeing programme
- Life insurance
- On-site parking
- Private medical insurance
- Referral programme
Education:
- GCSE or equivalent (preferred)
Experience:
- Customer service: 1 year (preferred)
- Administrative : 1 year (preferred)
Work Location: In person
Pay: £12.71 per hour
Benefits:
- Company events
- Company pension
- Employee discount
- Free parking
- Health & wellbeing programme
- Life insurance
- On-site parking
- Private medical insurance
Work Location: In person
