1st line support engineer Work, Jobs in Baldock, Hrt (with Salaries)

1st Line Support Engineer - Digital Operations
East and North Hertfordshire Teaching NHS Trust —Stevenage
- £28,392 - £31,157 a year
- Full-time
- Continuous improvement
- Flexible schedule
1d
IT Support Engineer
DLRC —Letchworth
- Hybrid work
- Continuous improvement
- SharePoint
- Leadership
5d
1st Line IT Support Engineer
Bidwells —Cambridge
- Full-time
- SharePoint
- In-person
- Communication skills
- Employee discount
8d
IT Engineer
Force36 Limited —Saffron Walden
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- Travel
- SharePoint
- In-person
- Employee discount
Quick apply
IT Support Engineer
OSD Healthcare —Hemel Hempstead
- Full-time
- Communication skills
- Free parking
- Annual leave
Quick apply
9d
IT Officer
Air X Jet Support UK —Stansted
- Full-time
- Communication skills
- Annual leave
Quick apply
17h
2nd Line IT Engineer
Solus Accident Repair Centres —Stansted
- £29,000 - £39,000 a year
- Full-time
- Mentoring
- Employee discount
IT Support Engineer
Solus Accident Repair Centres —Stansted
- £26,000 - £32,000 a year
- Full-time
- Employee discount
Service Desk Engineer
Redgate —Cambridge
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- Heavy lifting
- Analysis skills
- Annual leave
1st Line IT Engineer
Solus Accident Repair Centres —Stansted
- £26,227.50 - £32,000.00 a year
- Full-time
- Employee discount
IT Support Engineer (1st / 2nd Line)
EnviroWales Limited —Hoddesdon
- From £30,000 a year
- Full-time
- Azure
- Travel
- Computer networking
Quick apply
Technical Engineer - 2nd Line
Redsquid Communications —Borehamwood
- Full-time
- Remote
- Azure
- Microsoft Office
- SharePoint
Quick apply
1st line Support Engineer
Ekco —Milton Keynes
- Azure
- Computer networking
- Time management
- Annual leave
- Employee assistance programme
Quick apply
NOC 3rd Line Technical Team Leader
Boxxe Group —Hemel Hempstead
- Analysis skills
- Continuous improvement
- Mentoring

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1st Line Support Engineer - Digital Operations

East and North Hertfordshire Teaching NHS Trust -
Stevenage

Apply Now

Job details

Full-time
£28,392 - £31,157 a year
1 day ago

Benefits

Flexible schedule

Qualifications

Technical troubleshooting
Customer service call handling
Inbound customer enquiry call handling
Incident queue management
Incident reporting preparation
Continuous improvement
Technical support incident logging
IT incident logging
Fault diagnosis and repair
Help desk

Full job description

We are recruiting for a Add Job Title who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.

To provide a continually improve the efficiency of the Service Desk and in turn provide more efficient and effective service by adhering to agreed policies and procedures. You will perform first level diagnostic procedures to identify and rectify problems reported, offer telephone advice, guidance and/or resolution where possible, prioritise and filter service desk calls requiring further action and then forward these calls to appropriate IT staff.

At the heart of everything we do are our core values:  Include, Respect, and Improve. We encourage you to embrace these values throughout the recruitment process and in your role with us.

Provide reports and statistics for management on service called received and Service Desk activity.

Maintain a configuration database of all Trust computer equipment, ensuring that data is accurate and up to date.

Together with Service Desk colleagues, provide cover for the Service Desk. Contribute to general IT office administration.

Distribute departmental procurement documents as and when requested. Provide documentation and maintain all incident reporting.

To participate if required in a 24x7x365 on-call rota as required.

To participate if required in a staff on-site rota covering out of hours/ unsociable hours.

At East and North Hertfordshire Teaching NHS Trust, we are proud of the range of general and specialist services we provide and our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible and innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.

We run the following hospitals:
The Lister Hospital, Stevenage

New Queen Elizabeth II (New QEII), Welwyn Garden City

Hertford County, Hertford

Mount Vernon Cancer Centre (MVCC), Northwood

We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation and our staff and patients are at the heart of delivering this ambitious agenda.

We are committed to a positive work life balance for our employees. This means that any employee is entitled to seek to work flexible working patterns and we are committed to listen and consider all requests. Such requests, of course, have to be made and considered formally, and will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.

Please see the attached Job Description and Person Specification information pack for further detailed information regarding this role.

Apply Now

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1st line support engineer jobs in baldock, hrt

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