Customer support representative Work, Jobs in Ballymena, Ant (with Salaries)

Independent Futures Skills Coach
Access Employment Limited —Ballymena
- From £13.45 an hour
- Part-time
- Microsoft Word
- Customer service
- Microsoft Office
- Employee discount
- Life insurance
Quick apply
New & Used Car Retail Manager
TrustFord —Ballymena
- £36,253 a year
- Sales
- Hotel
- Leadership
- Annual leave
- Employee discount
Quick apply
Telesales / Business Developer
Howdens Joinery Co. —Ballymena
- Full-time
- Sales
- Annual leave
- Employee discount
Business Service Desk Agent, Deloitte Digital, T&T Solutions
Deloitte —Belfast
- Overtime
- Hybrid work
- Microsoft Outlook
- Customer service
- Communication skills
BOM Cost Controller
Alexander Dennis —Ballymena
- Full-time
- Hybrid work
- Engineering
- ERP systems
- Analysis skills
Quick apply
Retail Sales Advisor - Belfast
Oak Furnitureland —Belfast
- £45,000 - £50,119 a year
- Full-time
- Sales
- Retail sales
- Free parking
- Employee assistance programme
Support Analyst
Allsop —Belfast
- Full-time
- Hybrid work
- Microsoft Excel
- Azure
- SQL
Quick apply
Vehicle Technician/Mechanic
TrustFord —Ballymena
- Up to £36,500 a year
- Maintenance
- Hotel
- Annual leave
- Employee discount
Quick apply
Customer Care Representative
Mediahuis —Belfast
- Full-time
- Management
- Customer service
- Care experience
- Free parking
- Annual leave
Water Efficiency Officer
Education Authority —Antrim
- £34,434 - £37,280 a year
- Part-time
- Leadership
- School
- Annual leave
Security Service Delivery Manager
BidvestNoonan —Belfast
- Full-time
- Management
- Driving
- Travel
Quick apply
Business Development, Sales & Marketing
Teamwear Ireland Ltd —Belfast
- £30,000 - £35,000 a year
- Full-time
- CRM software
- Sales
- Microsoft Office
- Free parking
Quick apply
2d
Sales Development Representative (SDR)
Cloudsmith —Belfast
- Hybrid work
- Sales
- DevOps
- Travel
- Annual leave
Shift Lead (NI)
B&Q —Coleraine
- £27,709.50 a year
- Part-time
- Annual leave
- Employee assistance programme
10d
Sales Development Representative (6 months, FTC)
Everway —Antrim
- Sales
- Microsoft Office
- Business development
- Flexible schedule
Quick apply
3d
Brand Representative - Victoria Square, Abercrombie & Fitch
Abercrombie & Fitch Co. —Belfast
- Organisational skills
- Store discount
- Employee discount
IT Helpdesk Analyst Tier 1
Wellington IT —Belfast
- Full-time
- Hybrid work
- Microsoft Word
- CRM software
- Microsoft Excel
- Annual leave
- Flexible schedule
HGV Delivery Driver - £42,307.20 per annum, Guaranteed Hours!
Lynas Foodservice —Coleraine
- £42,307.20 a year
- Overtime
- Customer service
- English
- Driving
- Free parking
- Store discount
Quick apply
1d
Lead Officer for Building Energy Management Systems (BEMS)
Education Authority —Antrim
- £56,677 - £59,855 a year
- Full-time
- Bachelor's degree
- Continuous improvement
- Business
3h
HR Advisor
GXO Logistics —Belfast
- Up to £34,600 a year
- Monday to Friday
- Management
- Human resources
- Communication skills
- Annual leave
- Employee discount
7d

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customer support representative jobs near ballymena, ant

Independent Futures Skills Coach

Access Employment Limited
Ballymena

Quick apply

Job details

Part-time
From £13.45 an hour

Benefits

Company pension
Private medical insurance
Employee discount
Life insurance

Qualifications

Microsoft Word
Customer service
GCSE
ISO 9001
Microsoft Office
NVQ
Manual handling
BTEC
Communication skills
A Level

Full job description

Job Title Skills Coach

Reporting to Head of Services
Responsible for Day to Day Programme Delivery and Support of Trainees
Location of Work Ballymena
Salary Range £13.45 per hour
Contract Type Fixed Term - 3 years
Hours of Work 27.5 Hours (Mon – Fri)
Holidays 30 days per annum (pro-rata)
Pension 4% (if applicable)

Overall purpose of the job:

AEL provides 8 training and development programmes for trainees, aged 15+ with, and without additional needs, supporting them to reach their full potential.

Trainees attending our programmes receive various services including, participating in live work experience across our social enterprises, completing various industry relevant courses and qualifications, one to one mentoring support and help to develop life and social skills. These are designed to help them progress to paid employment, volunteering and/or further education

The Independent Futures project is aimed at those aged 18+ with neurodiverse conditions, such as Autism, Aspergers and/or learning disability or other health related conditions

The Skills Coach will provide in work support and assist trainees to develop vocational skills, whilst also liaising with other programme staff to ensure the effective delivery of the programmes we provide.

This is an exciting opportunity for a motivated self-starter to become a member of the AEL team and is funded by National Lottery Community Fund.

Responsibilities and Duties

Coaching and Trainee Support

To provide direct, in work support and to share in completion of work with trainees in accordance with delivery expectations.

To be particularly aware of trainee’s individual needs and abilities, whilst also motivating them to achieve their potential.

To provide training, coaching and skills development to trainees.

Assist in planning for the day-to-day work, so that trainees can sample different job roles and develop new skills.

Deal with any day-to-day operational problems.

Demonstrate appropriate workplace behaviour to assist trainees to learn the correct workplace etiquette and procedures.

Supervise trainees and volunteers as required.

To ensure work tasks are planned, set, and completed on time.

To ensure minimal product rework or rejection ensure high quality control standards are maintained.

Performance Standards

Work independently without direct supervision

Follow through on set tasks and complete all planned activities.

Maintain a good standard of working practice- setting example to others and maintaining good working relations with Staff, Employees, Trainees, Suppliers and Customers.

Undertake and contribute to own supervision and job chats to ensure that agreed targets for work performance are in place and met.

Be willing to complete personal development and training as is reasonably required to assist with the effective delivery of your job.

Ability to comply with ISO 9001 quality standards.

Documentation & Record Keeping

Completion of daily observation records for trainees supported, to ensure progression and development of the trainee’s skills.

Contribute to distance travelled assessments, evaluations and reviews as a third-party observer and when necessary, provide feedback on trainee’s progress in relation to the goals and action plans of the trainee.

Ensuring that any documentation in completed in an accurate, timely and respectful manner.

Be aware of current safeguarding legislation and adhere to AEL policies and procedures to always maintain safeguarding.

Safety & Maintenance

To ensure that the production area and office spaces are well always maintained conductive to a safe and productive work environment.

To actively comply with and promote all working policies and procedures.

To always uphold confidentiality regarding Access Employment Limited trainees and business.

General

Be a representative of Access Employment Limited Ethos and Values to the outside world and act as a role model.

Ability to cover for colleagues during absences.

Any other relevant duties commensurate with the role and responsibilities of the post as required by Senior Staff or the Trustees

PERSONNEL SPECIFICATION

Essential Criteria

Minimum of 3 Level Two qualifications including, literacy and numeracy, (e.g. G.C.S.E, NVQ Level 2, BTEC, Level 2)

At least 2 years relevant experience (within the last 5 years) in a similar role.

Ability to work using own initiative, including effective prioritisation of tasks and ability to work to agreed aims and objectives.

Ability to build rapport and adapt to trainees needs, which can require thinking on your feet.

Knowledge and experience of working with individuals with additional needs and the barriers they face.

Awareness of current Safeguarding legislation.

Excellent communication skills both written and oral.

Self-Motivated, Energetic & Confident.

Experience and good knowledge of I.T and database systems including ability to use MS office (Word, Excel) Internet and Email.

Desirable Criteria

Level 3 qualification or above (e.g. A-Level, NVQ Level 3, BTEC Level 3).

Experience of sublimation printing and heat pressing.

Production/Manufacturing Experience

Experience of working within a social firm.

Job Type: Part-time

Pay: From £13.45 per hour

Benefits:

Company pension
Employee discount
Life insurance
Private medical insurance

Education:

GCSE or equivalent (required)

Experience:

supporting those with additional needs: 2 years (preferred)

Work Location: In person

Quick apply

Refine Your Search

customer support representative jobs in ballymena, ant

Independent Futures Skills Coach

New & Used Car Retail Manager

Telesales / Business Developer

Business Service Desk Agent, Deloitte Digital, T&T Solutions

BOM Cost Controller

Retail Sales Advisor - Belfast

Support Analyst

Vehicle Technician/Mechanic

Customer Care Representative

Water Efficiency Officer

Security Service Delivery Manager

Business Development, Sales & Marketing

Sales Development Representative (SDR)

Shift Lead (NI)

Sales Development Representative (6 months, FTC)

Brand Representative - Victoria Square, Abercrombie & Fitch

IT Helpdesk Analyst Tier 1

HGV Delivery Driver - £42,307.20 per annum, Guaranteed Hours!

Lead Officer for Building Energy Management Systems (BEMS)

HR Advisor

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