Operations team leader Work, Jobs in Bangor, Dow (with Salaries)

Operations Team Lead | Legal Data Services | Belfast Hybrid
Vantage Point —Belfast
- Hybrid work
- Continuous improvement
- Team management
- Training & development
3d
Fraud Operations-Issue Management Lead Analyst - C13 - BELFAST
Citi —Belfast
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Master's degree
12d
Fraud Operations Issue Management Sr. Lead Analyst C14 -BELFAST
Citi —Belfast
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Master's degree
12d
Production Team Leader
Oxford Instruments plc —Belfast
- Full-time
- Training & development
- Free parking
- Employee assistance programme
Project Development Lead - NI & ROI
Fuse Energy —Belfast
- Full-time
- Remote
- Analysis skills
- Bachelor's degree
- Travel
Quick apply
Risk Operations Lead
Raylo —Belfast
- Weekend availability
- Hybrid work
- AI
- Leadership
- Analytics
- Work from home
Quick apply
9d
Work Winning Lead - Water
AECOM —Belfast
- Full-time
- Hybrid work
- Salesforce
- Data analysis skills
- Business development
3d
Pensions Consultant Manager - Belfast Lead
Isio Group —Belfast
- Business development
- Project management
Manager, Workday Finance Lead - Accounting Centre and Prism
Deloitte —Belfast
- Hybrid work
- Leadership
- Communication skills
Practice Lead - Water & Flooding
Amey Ltd —Belfast
- Part-time
- Business development
- No degree
- Mentoring
- Annual leave
Quick apply
Manager, Functional Lead (GPS), ServiceNow, Technology & Transformation
Deloitte —Belfast
- Hybrid work
- Communication skills
Workday Adaptive Workforce and Finance Planning Lead, Technology & Transformation
Deloitte —Belfast
- Hybrid work
- Leadership
- Communication skills
Workday Senior Finance Lead with R2R/P2P/C2C or Accounting Centre - Workday Financials, Technology & Transformation
Deloitte —Belfast
- Hybrid work
- Analysis skills
- Leadership
- Communication skills
Manager, Functional Lead (Private), ServiceNow, Technology & Transformation
Deloitte —Belfast
- Hybrid work
- Communication skills
Manager, Functional Lead (FSI), ServiceNow, Technology & Transformation
Deloitte —Belfast
- Hybrid work
- Financial services
- Communication skills
Manager, Workday Finance Lead, Technology & Transformation
Deloitte —Belfast
- Hybrid work
- Analysis skills
- Leadership
- Communication skills
Workday Finance Lead with R2R/P2P/C2C or Accounting Centre - Workday Financials, Technology & Transformation
Deloitte —Belfast
- Hybrid work
- Analysis skills
- Leadership
- Communication skills
Senior Manager - Oracle EPM Workstream Lead - Technology Consulting - Belfast - IOI
EY —Belfast
- Hybrid work
- Business development
- Analysis skills
- Travel
- Employee discount
- Gym membership
Senior Manager, Finance Workstream Lead, Oracle Finance Transformation
Deloitte —Belfast
- Hybrid work
- Travel
- Agile
- AI
4d
Workday Senior Finance Lead, Technology & Transformation
Deloitte —Belfast
- Hybrid work
- Analysis skills
- Leadership
- Communication skills

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Operations Team Lead | Legal Data Services | Belfast Hybrid

Vantage Point -
Belfast

Apply Now

Job details

Permanent
3 days ago

Qualifications

Stakeholder collaboration
Stakeholder liaison
Mentoring junior staff
Performance management
Quality assurance
Continuous improvement
Continuous improvement cycles oversight
Team management
Management reporting
Professional development mentoring
Training & development
Communication skills
Operations leadership experience

Full job description

About the Opportunity

We are looking for a Belfast-based Operations Team Lead (Legal Data Services) to lead a team of Analysts who review and extract information from complex legal and commercial documentation. This is a hands-on people leadership role focused on driving performance, achieving SLAs, maintaining quality standards and developing high-performing teams.

This is a people leadership role first and foremost. You will be responsible for driving team performance, ensuring service levels are achieved, maintaining quality standards and creating an environment where junior team members can thrive and develop.

Whilst a legal background or familiarity with reviewing legal agreements would be advantageous, it is not essential. We are particularly interested in individuals with proven experience leading operational teams, improving performance against KPIs, and delivering exceptional client outcomes in a fast-paced environment.

Working closely with senior stakeholders across Operations, Client Success, and Product teams, you will play a key role in ensuring smooth service delivery and the ongoing development of your pod.

Key Responsibilities

Lead, coach and develop a team of Analysts, fostering a high-performing and collaborative culture.
Ensure team and individual KPIs are consistently achieved.
Monitor workloads, productivity and capacity planning across the pod.
Drive performance through regular coaching, feedback and development conversations.
Ensure client service level agreements (SLAs) and quality targets are consistently met.
Act as the first point of escalation for operational and delivery-related issues.
Support onboarding, training and ongoing development of team members.
Identify process improvement opportunities and implement efficiencies across the operation.
Work closely with cross-functional stakeholders to resolve challenges and enhance service delivery.
Produce and communicate performance reporting and operational metrics.
Champion best practice, quality standards and continuous improvement initiatives.

Skills & Experience

Previous experience leading, mentoring or managing teams in an operational, professional services or delivery environment.
A track record of driving performance against KPIs, quality measures and service levels.
Strong people management and coaching skills.
Excellent organisational and workload management capabilities.
Ability to prioritise effectively in a fast-paced environment with competing demands.
Strong communication and stakeholder management skills.
A proactive, solutions-focused approach to problem-solving.
High attention to detail and commitment to quality.
Experience working with legal documentation or a legal background would be beneficial, but is not essential.

What We're Looking For

The successful candidate will be a hands-on leader who enjoys developing people, solving operational challenges and delivering excellent service outcomes. You will be comfortable balancing day-to-day team management with a focus on continuous improvement, ensuring both your people and your clients are successful.

The role is based in central Belfast and will require 3+ days of office attendance per week.

If you're passionate about building high-performing teams and driving operational excellence, we'd love to hear from you.

Vantage Point Global is a fully committed Equal Opportunities, inclusive employer. We are passionate about attracting diverse talent and welcome applications from candidates regardless of ethnicity, culture, age, gender, nationality, religion, disability, or sexual orientation.

Apply Now

Refine Your Search

operations team leader jobs in bangor, dow

Operations Team Lead | Legal Data Services | Belfast Hybrid

Fraud Operations-Issue Management Lead Analyst - C13 - BELFAST

Fraud Operations Issue Management Sr. Lead Analyst C14 -BELFAST

Production Team Leader

Project Development Lead - NI & ROI

Risk Operations Lead

Work Winning Lead - Water

Pensions Consultant Manager - Belfast Lead

Manager, Workday Finance Lead - Accounting Centre and Prism

Practice Lead - Water & Flooding

Manager, Functional Lead (GPS), ServiceNow, Technology & Transformation

Workday Adaptive Workforce and Finance Planning Lead, Technology & Transformation

Workday Senior Finance Lead with R2R/P2P/C2C or Accounting Centre - Workday Financials, Technology & Transformation

Manager, Functional Lead (Private), ServiceNow, Technology & Transformation

Manager, Functional Lead (FSI), ServiceNow, Technology & Transformation

Manager, Workday Finance Lead, Technology & Transformation

Workday Finance Lead with R2R/P2P/C2C or Accounting Centre - Workday Financials, Technology & Transformation

Senior Manager - Oracle EPM Workstream Lead - Technology Consulting - Belfast - IOI

Senior Manager, Finance Workstream Lead, Oracle Finance Transformation

Workday Senior Finance Lead, Technology & Transformation

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