Customer Support Associate
Finastra —Bangor
- Full-time
- IT
- Communication skills
- Annual leave
- Employee assistance programme
13d
Client Onboarding Analyst
Citi —Belfast
- Full-time
- Hybrid work
- Microsoft Excel
- English
- Financial services
- Employee assistance programme
- Employee discount
Senior Data Governance Specialist
DailyPay —Belfast
- £79,000 - £106,000 a year
- Full-time
- Hybrid work
- Azure
- Computer Science
- SQL
- Annual leave
Finance Team Senior Business Associate – Business Execution - Vice President
Citi —Belfast
- Full-time
- Hybrid work
- Microsoft Outlook
- Master's degree
- Bachelor's degree
- Annual leave
- Employee assistance programme
7d
Securities & Derivatives Analyst (Intermediate Level)
Citi —Belfast
- Full-time
- Hybrid work
- Microsoft Office
- Analysis skills
- Communication skills
- Employee assistance programme
- Employee discount
5d
Core Banking Applications Support - Assistant Vice President
Citi —Belfast
- Full-time
- Hybrid work
- Master's degree
- Bachelor's degree
- Leadership
- Annual leave
- Employee assistance programme
FX OpsTech Application Support - Assistant Vice President
Citi —Belfast
- Full-time
- Hybrid work
- Analysis skills
- Bachelor's degree
- No degree
- Annual leave
- Employee assistance programme
User Experience Senior Analyst
Citi —Belfast
- Full-time
- Hybrid work
- Master's degree
- Analysis skills
- Bachelor's degree
- Annual leave
- Employee assistance programme
Stability & Resiliency Governance - Applications Support - Assistant Vice President
Citi —Belfast
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
KDB Developer
TD Bank —Belfast
- Full-time
- Bachelor's degree
- Leadership
- Banking
- Annual leave
Issuer Services Application Support - Assistant Vice President
Citi —Belfast
- Full-time
- Hybrid work
- SQL
- Analysis skills
- Financial services
- Annual leave
- Employee assistance programme
IT Helpdesk Analyst Tier 1
Wellington IT —Belfast
- Full-time
- Hybrid work
- Microsoft Word
- CRM software
- Microsoft Excel
- Annual leave
- Flexible schedule
Business Analyst: Exotic Interest Rate and Credit Derivatives
Citi —Belfast
- Full-time
- Java
- SQL
- Employee assistance programme
- Employee discount
Futures e-Trading Technology - Client Services VP Technology Lead
Citi —Belfast
- Full-time
- Hybrid work
- Sales
- Data analysis skills
- Business development
- Annual leave
- Employee assistance programme
Lead Java Developer (VP)
Citi —Belfast
- Full-time
- Hybrid work
- Java
- SQL
- Bachelor's degree
- Annual leave
- Employee assistance programme
Auto Electrician
Fulton Hogan —Ormeau
- Overtime
- Construction
- Automotive diagnostics
- Employee assistance programme
- Employee discount
Mobile Plant Mechanic
Fulton Hogan —Ormeau
- Overtime
- Automotive diagnostics
- Employee assistance programme
- Employee discount
Technical Lead
Wellington IT —Belfast
- Full-time
- Hybrid work
- Azure
- Oracle
- DevOps
- Annual leave
- Flexible schedule
Java Software Engineer
Citi —Belfast
- Full-time
- Hybrid work
- Oracle
- Java
- Communication skills
- Annual leave
- Employee assistance programme
1d

Related jobs to explore

Based on your search for banking development program

Community and Member Service Executive
Glandore —Belfast
Provide support to sales department where required. Monitor central email system and answer emails and phone calls in a timely manner.
£28,000 - £30,000 a year
Quick apply
3h
Deputy Manager
Jollyes Pets —Bangor
As part of the store management team you may on occasion need to get to store out of hours or to help provide cover in other stores in the region, therefore you…
£28,500 - £30,000 a year
Quick apply

I want to receive the latest job alerts for banking development program in bangor, nir

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Customer Support Associate

Finastra -
Bangor

Apply Now

Job details

Full-time
13 days ago

Benefits

Annual leave
Employee assistance programme
Paid volunteer time

Qualifications

IT
Customer support
Communication skills

Full job description

Who are we?

At Finastra, we’re a global leader in financial services software, dedicated to expanding access to financial services and shaping what’s next for the industry. Our technology powers mission‑critical solutions across Lending, Payments and Universal Banking, supporting over 7,000 customers, including 80% of the world’s top 50 banks, in more than 110 countries.

What will you contribute?
The Technical Support Representative will be part of a team that resolves technical queries from customers via telephone, email and remote support for our suite of FinTech software products. This role is based at our Bangor (North Wales) site.

Responsibilities & Deliverables:

Your deliverables as a Technical Support Representative will include, but are not limited to, the following:

IT problem solving
Dealing with customer IT queries as part of the support team.
Ensuring that customers are dealt with in a polite and professional manner
Advise customer about best practice and how to use the system most effectively for their business needs.
Working to defined timescales and SLAs.
Liaise with other team members and customers.
Liaise with development/management.
Build an in-depth knowledge of existing products and services, as well as new services once delivered.
Maintain excellent record keeping.
Assisting the team as necessary with other ad hoc work.

Required Experience/Attributes:

Excellent IT skills.
Experience in customer support services.
Excellent communication and telephony skills.
Ability to meet targets and reach deadlines.
Ability to understand client requirements.
Attention to detail.
Good level of general education, Diploma/certificate level or equivalent in an IT related subject desirable.
Must be friendly, helpful and able to impart information in a clear and effective manner.
Must be a team player with a professional working attitude

Working hours

These working hours are the current support hours, they might be subject to change in the future.

We are proud to offer a range of incentives to our employees worldwide. These benefits are available to everyone, regardless of grade, and reflect the values we stand for:

Flexibility: Enjoy unlimited vacation, subject to local regulations and business priorities. Benefit from hybrid working arrangements and inclusive policies such as paid time off for voting, bereavement, and sick leave.

Well‑being: Access confidential one‑to‑one support through our Employee Assistance Program, connect with our network of Wellbeing Champions and Gather Groups, and take part in monthly events and initiatives designed to help you thrive—inside and outside of work.

Health & Financial Security: Medical, life and disability insurance, retirement plans, lifestyle, and other benefits.*

Sustainability: Paid time off for volunteering and donation‑matching opportunities to support causes that matter to you.

Inclusion: Get involved in our inclusion communities, such as Count Me In, Culture@Finastra, Proud@Finastra, Disabilities@Finastra, and Women@Finastra—open to everyone who wants to participate and contribute.

Career Development: Access online learning and accredited courses through our Skills & Career Navigator tool.

Recognition: Take part in our global recognition program, Finastra Celebrates, and share your voice through regular employee surveys that help shape our culture and ways of working.

Specific benefits may vary by location.

At Finastra, each individual is unique—bringing their own ideas, perspectives, cultural backgrounds, and experiences. We learn from one another, value what makes us different, and create an environment where everyone feels included, supported, and able to be their authentic selves.

Be unique. Be exceptional. Help us make a difference at Finastra.

Apply Now

Refine Your Search

banking development program jobs in bangor, nir

Customer Support Associate

Client Onboarding Analyst

Senior Data Governance Specialist

Finance Team Senior Business Associate – Business Execution - Vice President

Securities & Derivatives Analyst (Intermediate Level)

Core Banking Applications Support - Assistant Vice President

FX OpsTech Application Support - Assistant Vice President

User Experience Senior Analyst

Stability & Resiliency Governance - Applications Support - Assistant Vice President

KDB Developer

Issuer Services Application Support - Assistant Vice President

IT Helpdesk Analyst Tier 1

Business Analyst: Exotic Interest Rate and Credit Derivatives

Futures e-Trading Technology - Client Services VP Technology Lead

Lead Java Developer (VP)

Auto Electrician

Mobile Plant Mechanic

Technical Lead

Java Software Engineer

Related jobs to explore

I want to receive the latest job alerts for banking development program in bangor, nir

Explore jobs in more locations

Who are we?

Jobseeker tools

Employer Tools

Browse

Stay Connected