Customer relations manager Work, Jobs in Banstead, Sry (with Salaries)

HR Case Manager - Field Based ( Nationwide travel)
Iceland —South Croydon
- Full-time
- Management
- Analysis skills
- Driving
- Store discount
- Employee discount
Community Engagement Manager - Healthcare
Right at Home Bromley —Bromley
- £30,000 - £35,000 a year
- Full-time
- Microsoft Office
- Business development
- Presentation skills
Quick apply
Senior Client Relations Manager
Ascot Racecourse Ltd —Ascot
- CRM software
- Hospitality
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
7d
QHSE Advisor – Facilities Management Rail
OCS Group —London
- Monday to Friday
- Remote
- Maintenance
Quick apply
8d
Customer Relations Manager
Hamberley Care Homes —Enfield
- £73,500 a year
- Full-time
- Sales
- Customer service
- Hotel
- Free parking
- Employee assistance programme
Constant Climate Executive UKIE
IAG Cargo —Hounslow
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Organisational skills
- Employee discount
- Gym membership
SARG Stakeholder Events Co-Ordinator
Civil Aviation Authority —Gatwick Airport
- £41,000 - £54,790 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
13d
Partner Onboarding Coordinator
ELMOgroup —Horsham
- £32,000 - £34,000 a year
- Hybrid work
- Project management
- AI
- Negotiation
- Employee assistance programme
- Employee discount
Employee Relations Manager, Employee Experience & Relations UK&IE
Amazon UK Services Ltd. —London
- Full-time
- Microsoft Powerpoint
- Microsoft Office
- Analysis skills
5d
Senior Operations Manager - The Whiteley, London
Savills Management Resources —London
- £55,000 - £65,000 a year
- Weekend availability
- Microsoft Office
- Project management
- Contracts
6d
Head of UK and MEA Treaty Claims
SCOR —London
- Microsoft Powerpoint
- Management
- Analysis skills
Deputy Chief Operating Officer, Sutton Health and Care
Epsom and St Helier University Hospitals NHS Trust —Carshalton
- £100,493 - £114,951 a year
- Full-time
- Management
- Microsoft Office
- Master's degree
3d
Customer Information Development Manager
Rail Delivery Group —London
- £44,389 - £45,000 a year
- Full-time
- Hybrid work
- Business development
- Project management
- Annual leave
- Employee discount
Quick apply
3d
Sales Manager (Spanish Speaking) – Homes & Villas by Marriott Bonvoy
Marriott International, Inc —London
- £40,000 - £52,000 a year
- Full-time
- Microsoft Powerpoint
- Spanish
- Microsoft Excel
Clinic Manager Accelerator Team - North East London
Therapie Clinic —London
- £40,000 - £48,000 a year
- Sales
- Customer service
- Mentoring
- Paid training
- Annual leave
Theatrical Public Relations Manager, UK, MGM Theatrical
Amazon UK Services Ltd. —London
- Full-time
- Presentation skills
- Bachelor's degree
- No degree
Associate Director- Programme Delivery
Health Innovation Kent Surrey Sussex (KSS AHSN) —Gatwick Airport
- Up to £88,000 a year
- Management
- Microsoft Office
- Business development
7d
Central - Central Merchandiser
Schuh —London
- Full-time
- Hybrid work
- Microsoft Excel
- Analysis skills
- In-person
- Employee assistance programme
- Employee discount
13d
Customer Relations Manager
Aria Care —Thames Ditton
- £40,000 a year
- Nursing home
6d
Investor Relations Manager
Sage —London
- Hybrid work
- Communication skills
- Annual leave
9d

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HR Case Manager - Field Based ( Nationwide travel)

Iceland -
South Croydon

Apply Now

Job details

Full-time

Benefits

Store discount
Company car
Employee discount
Enhanced maternity leave
Enhanced paternity leave

Qualifications

Driving Licence
Management
Analysis skills
Driving
Human resources
Agile

Full job description

As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams.

We understand that success is achieved through our people, and we are searching for a committed and passionate HR Case Manager to join our growing business on a permanent basis.

The candidate will be preferably be based around the Croydon or Kent area of England area. The role is field based with nationwide travel. A company car is provided and therefore a full UK Driving Licence is required for this role.

PURPOSE OF THE ROLE

To provide a professional, proactive, expert telephone and written HR advisory service to managers at all levels across the business.
To provide advice and guidance to managers on complex people matters with a focus on gaining the best outcomes for both the business and the colleague. Specifically in relation to the management of serious conduct matters, capability, employee concerns and employee relations issues, including the management of suspensions and investigations. This includes reviewing investigation reports and complex letters or communications.
To provide active support to managers in the day to day case management of serious / complex employment issues whilst at all times considering the commercial constraints of the business and the legal framework

In this role you can expect to:

Act as a fully participating member of the HR team supporting HR and liaising and developing effective working relationships with wider stakeholders
Manage a portfolio of cases, scheduling and prioritising activities based on the needs of each case and applicable deadlines or timescales
Where appropriate, provide face to face support to Managers or act as HR lead on complex people matters, including hearings and appeals within nationwide locations
Ensure good employment practice through the provision of clear advice and guidance in line with Iceland’s HR policies, procedures and guidelines
Adopt a pragmatic approach in offering solutions to managers, while recognising legal and regulatory requirements.
Work autonomously whilst using own initiative, on delegated work areas and where appropriate seek advice from senior colleagues when required
Take every opportunity to coach managers in aspects of people management including communication, robust decision making, fairness and consistency and application
Review and prepare (where appropriate) letters/ documents in readiness for and after formal hearings and providing feedback to Managers where required
Ensure all case management details are recorded accurately on the Case Management System and that cases are managed pro-actively and driven through to conclusion and ensuring personnel database reflects accurately

You should apply if you have:

Proven track record of managing a range of complex HR cases
Demonstrable, comprehensive up to date working knowledge of UK employment law and legislation and its’ implications for employers
Confident communication with people at all levels, with a style that is clear, engaging, coaching and collaborative whilst at times of challenge can hold your own
Strong partnership working with a variety of stakeholders
Ideally CIPD qualified (Level 7)
Experience of applying a commercial and pragmatic approach to providing HR risk based solutions to difficult issues that arise within challenging situations
Ability to work flexibly in an agile way in order to meet deadlines and respond positively and constructively to feedback
Good analytical and problem solving skills
Full UK Driving licence (field based roles)

What to expect from us:

Collaborative environment
A competitive salary
25 days holiday, plus 8 days bank holiday
15% store discount, 30% club individual restaurant discount
Educational sponsorship
Enhanced maternity/paternity leave
Long service awards
Reward & recognition

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Refine Your Search

customer relations manager jobs in banstead, sry

HR Case Manager - Field Based ( Nationwide travel)

Community Engagement Manager - Healthcare

Senior Client Relations Manager

QHSE Advisor – Facilities Management Rail

Customer Relations Manager

Constant Climate Executive UKIE

SARG Stakeholder Events Co-Ordinator

Partner Onboarding Coordinator

Employee Relations Manager, Employee Experience & Relations UK&IE

Senior Operations Manager - The Whiteley, London

Head of UK and MEA Treaty Claims

Deputy Chief Operating Officer, Sutton Health and Care

Customer Information Development Manager

Sales Manager (Spanish Speaking) – Homes & Villas by Marriott Bonvoy

Clinic Manager Accelerator Team - North East London

Theatrical Public Relations Manager, UK, MGM Theatrical

Associate Director- Programme Delivery

Central - Central Merchandiser

Customer Relations Manager

Investor Relations Manager

I want to receive the latest job alerts for customer relations manager in banstead, sry

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