Senior driver Work, Jobs in Basildon, Ess (with Salaries)

Complaint & Incident Senior Associate
SS&C Technologies —Basildon
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- Communication skills
Executive Driver
Carebase Central Office —Sevenoaks Town and St. John's
- £37,794.60 a year
- Weekend availability
- Customer service
- Driving
- Travel
- Annual leave
- Employee assistance programme
Delivery Station Liaison Agent with Portuguese
Amazon UK Services Ltd. —West Thurrock
- Full-time
- English
Operations Controller
Waymo —London
- £142,000 - £149,000 a year
- Full-time
- Hybrid work
- Travel
- Communication skills
Driver Improvement Trainer/Monitor
Ringway Jacobs —Chelmsford
- Weekend availability
- Management
- Organisational skills
- Training & development
- Employee assistance programme
- Employee discount
Senior Support Worker
CareTech Group —Basildon
- £14.03 an hour
- Weekend availability
- Cooking
- IT
- Communication skills
- Employee assistance programme
- Referral programme
Personal Assistant to an Ultra-High-Net-Worth Individual (UHNWI)
Insignia Group —London
- Weekend availability
- Hybrid work
- English
- Research
- Master's degree
Quick apply
Senior Production Manager, Rubus Northern Europe
Berry Gardens Limited —Maidstone
- Master's degree
- Analysis skills
- Bachelor's degree
Quick apply
Executive Driver
Crisis24 —London
- Overtime
- Travel
- Communication skills
- Time management
Quick apply
VIP Senior Chauffeur
MyChauffeur —London
- No experience needed
- English
- Driving
- Flexible schedule
Senior Test Centre Associate - Chelmsford
Reed In Partnership —Chelmsford
- £14.96 an hour
- Part-time
- Customer service
- Supervising experience
- Team management
Senior Operations Associate
zoe —London
- Full-time
- Remote
- Organisational skills
10d
Head of Branch
Gallagher Bassett —Chelmsford
- Full-time
- Presentation skills
- Continuous improvement
- Team management
10d
Senior Account Manager - South East
Yell Ltd —Maidstone
- £40,000 - £45,000 a year
- Full-time
- Remote
- Business development
- Employee assistance programme
- Life insurance
Quick apply
UK Operations Lead
Waymo —London
- £118,000 - £124,000 a year
- Full-time
- Management
- Engineering
- Master's degree
Spend Operations Supply Chain & Delivery Function Lead
Wise —London
- £83,000 - £110,000 a year
- Full-time
- Hybrid work
- Leadership
Quick apply
Claims Escalations Team Leader
AutoProtect Group —Harlow
- £37,000 - £40,000 a year
- Full-time
- Analysis skills
- Team management
- In-person
- Free parking
- Store discount
Quick apply
9d
Senior Product Manager
Semble —London
- £75,000 - £95,000 a year
- Remote
- Analysis skills
- Project management
- Travel
Quick apply
Head of New Business
Commercial Services Group —West Malling
- £65,000 a year
- Full-time
- Hybrid work
- CRM software
- Management
- Business development
- Annual leave
Quick apply
Director of Supply Chain
MAGIC —London
- Full-time
- Hybrid work
- Work from home
Quick apply

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Complaint & Incident Senior Associate

SS&C Technologies -
Basildon

Apply Now

Job details

Full-time

Qualifications

Financial Conduct Authority guidelines
Stakeholder collaboration
Stakeholder liaison
Internal department liaison
Complaint handling
Analysis skills
Continuous improvement
Multidisciplinary collaboration
Root cause analysis
Incident log maintenance
Communication skills
Analytics

Full job description

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

Job Description

Complaint & Incident Senior Associate

Locations : Basildon, Essex | Hybrid

Get To Know Us:

We are seeking a skilled and diligent individual to join our high performing, client-focused, operations team. This role is ideal for a detail-oriented professional with strong analytical, investigative, and regulatory knowledge, who thrives in a purpose-led environment.

You will play a critical part in improving customer outcomes, adherence to FCA rules, Consumer Duty, and other regulatory expectations.

SS&C is leading the way. We continue to look for todays and tomorrow’s brightest talent, those that embody a spirit to improve not only their lives, but those around them. From college students to seasoned and experienced professionals, we encourage you to apply. SS&C prides itself on hiring diverse, honest, dynamic individuals, who value collaboration, accountability, and innovation to name a few.

Why You Will Love It Here!

Flexibility : Hybrid Work Model
Your Future: Professional Development Reimbursement including access to SS&C University
Work/Life Balance: Competitive holiday scheme
Your Wellbeing: Competitive benefits designed to support the wellbeing of our staff
Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity
Training: Hands-On, Team-Customised throughout your career

What You Will Get To Do:

Complaint Handling & Resolution
- Investigate, provide redress recommendations, and resolve written or telephone complaints, including complex or sensitive cases, in line with FCA and internal complaint handling SLAs and process standards.
- Liaise across multiple business areas to perform intensive and thorough investigation of a complaint, displaying end-to-end ownership of the customer outcome
- Prepare and conduct resolution telephone calls and letters which uphold high standards of clarity, professionalism, and regulatory accuracy.

Regulatory Breach & Incident Investigation
- Perform identification, assessment, documentation, and resolution of potential regulatory breaches and incidents.
- Maintain accurate records of breaches and incidents and track the status of open actions.

Continuous Improvement
- Perform root cause analysis to identify trends, themes, and emerging risks from complaints and incidents
- Collaborate cross-functionally to share insights and support initiatives that support high quality across the team, reducing complaint drivers and preventing recurrence of incidents

What You Will Bring:

Previous experience within financial services, with working knowledge of FCA DISP, CASS, Consumer Duty, and other regulatory rules. Desirable to have qualifications to support.
Excellent verbal and written communication, with the ability to understand and explain complex matters clearly and concisely.
Customer focused, displaying empathy and integrity in dealing with sensitive or vulnerable customer cases.

High attention to detail and strong analytical skills, with a curiosity to get things right. Desirable to have exposure to root cause analysis or continuous improvement frameworks.

Strong stakeholder engagement skills and an ownership driven, solutions-focused approach.

We encourage applications from people of all backgrounds to enable us to bring diverse perspectives to our thinking and conversation. It's important to us that we strive to have a workforce that is diverse in the widest sense.

Thank you for your interest in SS&C! If applicable, to further explore this opportunity, please apply directly with us through our Careers page on our corporate website @ www.ssctech.com/careers .

Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.

Applications will be accepted on an ongoing basis until the position is filled.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.

Apply Now

Refine Your Search

senior driver jobs in basildon, ess

Complaint & Incident Senior Associate

Executive Driver

Delivery Station Liaison Agent with Portuguese

Operations Controller

Driver Improvement Trainer/Monitor

Senior Support Worker

Personal Assistant to an Ultra-High-Net-Worth Individual (UHNWI)

Senior Production Manager, Rubus Northern Europe

Executive Driver

VIP Senior Chauffeur

Senior Test Centre Associate - Chelmsford

Senior Operations Associate

Head of Branch

Senior Account Manager - South East

UK Operations Lead

Spend Operations Supply Chain & Delivery Function Lead

Claims Escalations Team Leader

Senior Product Manager

Head of New Business

Director of Supply Chain

I want to receive the latest job alerts for senior driver in basildon, ess

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