Admin Assistant - HR Direct
NHS Blood and Transplant —Bristol
- £25,760 - £27,476 a year
- Hybrid work
- Microsoft Office
- Administrative experience
- Data entry
- Annual leave
- Employee assistance programme
6d
Integrated Therapy Assistant
The Marchant Holliday School —North Cheriton
- £26,824 - £29,540 a year
- Weekend availability
- Experience working with individuals with disabilities
- English
- Experience working with children
- Free parking
- Health & wellbeing programme
Quick apply
14d
Learning Support Assistant - Specialist Resource Base
Oasis Community Learning —Bristol
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- Full-time
- English
- Experience working with children
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4d
Assistant Project Manager (PMO)
WSP —Bristol
- Part-time
- Hybrid work
- Microsoft Office
- Contracts
- SharePoint
- Flexitime
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Assistant Team Manager
South Gloucestershire Council —Kingswood
- £50,269 - £53,460 a year
- Full-time
- Supervising experience
- No degree
- Travel
- Annual leave
- Employee discount
11d
SEND Teacher
Phoenix Learning & Care Group —Yate
- £30,014.40 - £37,003.20 a year
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Band 4 Assistant Psychologist - Bristol
Avon and Wiltshire Mental Health Partnership NHS Trust —Bristol
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1d
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AtkinsRéalis —Bristol
- Full-time
- Hybrid work
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12d
Special Education Needs Support Assistant- Level 5
ST BART'S MULTI ACADEMY TRUST —Box
- £26,403 - £28,598 a year
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Assistant PMO Consultant
AtkinsRéalis —Bristol
- Full-time
- Hybrid work
- Communication skills
12d
Assistant Project Manager - Water Sector - PMCM
WSP —Bristol
- Part-time
- Hybrid work
- Continuous improvement
- No degree
- Organisational skills
- Flexitime
- Work from home
Information Security Assistant
Bevan Brittan —Bristol
- Hybrid work
- Communication skills
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12d
Clinical Lead for Wheelchair Services
HCRG Care Group —Melksham
- £47,810 - £56,515 a year
- Supervising experience
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Drainage Assistant
Lanes Group —Bristol
- £13 an hour
- Full-time
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- Maintenance
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Assistant Geotechnical Engineer
WSP —Bristol
- Part-time
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PMLD and SLD Teaching Assistant and Mentor – Bath
Lexia Education Services —Bath
- £109.50 - £130.00 a day
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- Driving
- Communication skills
Community Healthcare Assistant - Chippenham
Thornbury Community Services —Chippenham
- £18.56 - £23.07 an hour
- Weekend availability
- Patient care
- Annual leave
- Employee assistance programme
Quick apply
Assistant Store Manager - Bristol
Audley —Bristol
- £40,000 - £45,000 a year
- Weekend availability
- Microsoft Word
- Team management
- Training & development
- Employee assistance programme
- Employee discount
11d
Sustainability and Carbon Consultant
AtkinsRéalis —Bristol
- Full-time
- Hybrid work
- Engineering
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7d
ELSA Teaching Assistant
E-ACT Venturers' Academy —Bristol
- £23,592.34 - £25,562.47 a year
- Experience working with children
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- Employee assistance programme

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Admin Assistant - HR Direct

NHS Blood and Transplant -
Bristol

Apply Now

Job details

£25,760 - £27,476 a year
6 days ago

Benefits

Annual leave
Company pension
Employee assistance programme

Qualifications

Customer service call handling
Meeting coordination
Inbound customer enquiry call handling
Administrative support experience
Microsoft Office Suite
Microsoft Office
Administrative experience
Data entry
Organisational skills
HRIS
Customer support
NVQ
Customer interaction
Communication skills

Full job description

Admin Assistant - HR Direct

This vacancy is not eligible for Visa Sponsorship. Please do not apply unless you have another means of establishing a right to work.

Job Summary

Join NHS Blood and Transplant (NHSBT) and help deliver an excellent experience for colleagues and managers across the organisation. As an HR Direct Administration Assistant, you will be the first point of contact for a wide range of HR enquiries, providing accurate advice, practical support and professional customer service. You will manage enquiries through multiple channels, maintain employee records and support a variety of HR processes, helping services run smoothly behind the scenes. This is an opportunity to contribute to work that supports the people who save and improve lives every day while developing valuable HR, customer service and administration skills within a supportive team.

Main duties of the job

Be the first point of contact for HR enquiries, helping managers and employees get the support they need.

Deliver a professional and empathetic customer experience across phone, email and self-service channels.

Resolve routine enquiries and connect customers with specialist support when required.

Maintain accurate records and update information across multiple HR systems.

Support a range of HR administration activities, reports and document processes.

Organise meetings and administrative activities that help teams deliver effective people services.

Work collaboratively with colleagues to share knowledge and support continuous improvement.

Manage competing priorities while meeting service standards and agreed timescales.

About You

Experience and Knowledge

Experience in a customer service or administrative role, including maintaining records and arranging meetings.

Strong organisational skills with the ability to manage competing priorities and deadlines.

Excellent written and verbal communication skills, including a professional telephone manner.

Ability to handle confidential and sensitive information with tact, diplomacy and empathy.

Good IT skills, including Microsoft Office applications and accurate data entry.

Qualifications and Training

NVQ Level 3 in Customer Service, Administration/Business, or equivalent qualification or experience.

About Us

It takes all types of people to deliver the kind of service that saves and improves lives. At NHS Blood and Transplant, you’ll join a team of more than 6,000 people who are making a genuine difference to communities, families, friends, relatives and more across the UK. We play a unique and special role in the NHS by helping people do something extraordinary- donate blood, blood products, organs, tissues, or stem cells to save someone in need.

Our three core values are what set us apart. They guide and inspire everything we do.

By being caring, expertly meeting the needs of our patients and our people, and accepting nothing less than the best quality, we can do extraordinary work and help our people to do something extraordinary in their career, too. Three small words, one big difference - Caring, Expert and Quality. Together we'll save and improve more lives than ever.

You will join us on our journey to create an inclusive workplace and aim to reflect the diverse communities we work with, and we positively encourage applications from all sectors of the community.

What we offer:

Hybrid working arrangements because NHSBT works nationally, we’re able to offer hybrid working options that give you more flexibility to balance work with life.
Flexible working options we promote flexible working where the role allows. We’re happy to discuss what flexibility might look like for you.
Generous annual leave - 27 days annual leave (pro rata for part-time) plus Bank Holidays, increasing to 29 days after 5 years’ service and to 33 days after 10 years.
Inclusive pension scheme - the NHS Pension Scheme is a defined benefit scheme (not dependent on investment returns). Further details and outline of benefits can be found at: http://www.nhsbsa.nhs.uk/information-about-nhs-pensions
Supportive learning culture - we’ve fostered a culture of continuous learning where colleagues are well-led, engaged, and encouraged to grow. We support you in reaching your full potential, both in your current role and future career. Our Thrive program embodies our commitment to learning and development, offering a wide range of activities to support your personal and professional growth. It’s open to everyone at NHSBT, ensuring you have the resources to succeed and shine in your role.
Health and wellbeing support we offer confidential services including occupational health, employee assistance programme, and wellbeing resources. Our support is available to all colleagues and we endeavour to provide tailored workplace adjustments where possible.

As a Disability Confident Employer, we welcome applications from disabled candidates. We will talk with you to explore any adjustments that may help you during the recruitment process.

You can find more information about accessibility, our culture, and how we support applicants on the NHSBT Careers website:

Read about our application process
Learn more about our culture at NHSBT

To learn more, please see the job description and person specification. These can be accessed via the link below, or by clicking ‘Apply’ if you are viewing this advert on another site.

Next steps

This vacancy will close at 23:59pm on 26th August 2026, however this vacancy may close sooner than the advertised deadline if we receive a high volume of application.

The assessment process for this role will include: a single interview.

Interviews are anticipated to be held on the week commencing 7th September 2026 subject to confirmation.

For informal enquiries please contact

Name: Catherine Liddiatt

Job Title: HR Direct Team Leader

Contact Details: [email protected]

Apply Now

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Admin Assistant - HR Direct

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