About the Role
Bari Emergency Operations and Technical Solutions is looking for an experienced and detail-oriented Billing Specialist to join our team in Bathgate, West Lothian.
In this role, you will be responsible for preparing and processing customer invoices, reviewing billing information, resolving discrepancies, and ensuring that billing records are accurate and issued within agreed timelines.
You will work closely with finance, accounts receivable, operations, customer service, contracts, and internal stakeholders to maintain accurate billing processes and support timely revenue collection.
This opportunity is ideal for someone with experience in billing, accounts receivable, invoicing, finance administration, or order-to-cash processes who is organised, dependable, analytical, and comfortable handling a high volume of transactions.
Key Responsibilities
- Prepare, review, and issue customer invoices accurately and on time.
- Verify billing information against contracts, purchase orders, service records, and supporting documentation.
- Maintain accurate customer billing records in company systems.
- Investigate and resolve invoice discrepancies, pricing issues, and billing queries.
- Process credit notes, adjustments, and invoice corrections where required.
- Coordinate with operations and customer service teams to obtain missing billing information.
- Monitor unbilled items and ensure outstanding transactions are processed promptly.
- Support accounts receivable activities and assist with resolving payment-related queries.
- Reconcile billing records against financial and operational systems.
- Prepare billing reports and summaries for management.
- Maintain complete documentation and audit trails for invoicing activities.
- Assist with month-end billing and financial close processes.
- Monitor billing deadlines and service-level requirements.
- Respond professionally to internal and external billing enquiries.
- Support customer account reviews and investigate outstanding billing issues.
- Follow internal financial controls, approval procedures, and company policies.
- Identify recurring billing errors and recommend practical process improvements.
- Support internal and external audits by providing requested billing documentation.
- Perform other billing and finance-related responsibilities required by the role.
Qualifications and Experience
- 2–4 years of experience in billing, accounts receivable, invoicing, finance administration, or a related role.
- Previous experience as a Billing Specialist, Billing Analyst, Accounts Receivable Specialist, Finance Administrator, or similar position.
- Good understanding of invoicing, customer accounts, credit notes, and billing reconciliations.
- Good working knowledge of Microsoft Excel and Microsoft Office.
- Experience using accounting or ERP systems such as Sage, Xero, SAP, Oracle, NetSuite, Microsoft Dynamics, or similar platforms is desirable.
- Strong attention to detail and numerical accuracy.
- Good analytical and problem-solving skills.
- Strong organisational and time-management abilities.
- Ability to manage high transaction volumes and multiple deadlines.
- Good written and verbal communication skills.
- Ability to work effectively with finance, operations, customers, and other departments.
Preferred Qualifications
- A qualification or professional studies in Accounting, Finance, Business Administration, or a related field.
- Experience in technical services, emergency operations, engineering, field services, utilities, or business support environments.
- Experience with high-volume customer invoicing.
- Knowledge of accounts receivable and order-to-cash processes.
- Experience reconciling customer accounts and resolving billing discrepancies.
- Intermediate or advanced Microsoft Excel skills.
- Experience preparing month-end billing reports.
- Familiarity with financial controls and audit requirements.
Equivalent relevant professional experience may be considered in place of formal qualifications.
Why Work With Us?
At Bari Emergency Operations and Technical Solutions, we believe accurate and efficient financial processes are essential to supporting reliable operations and strong customer relationships.
You will have the opportunity to:
- Develop your billing and accounts receivable experience.
- Work closely with finance, operations, and customer-facing teams.
- Take ownership of important invoicing and account-management activities.
- Strengthen your experience with ERP and financial systems.
- Gain exposure to wider finance and operational processes.
- Contribute ideas that improve billing accuracy, turnaround times, and customer service.
Pay: £32,000.00 per year
Work Location: In person
