Supply and network Work, Jobs in Bathgate, Wln (with Salaries)

Customer Service Helpdesk Assistant
Target-FM —Livingston
- £24,500 - £26,500 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Computer literacy
Quick apply
12d
Laboratory Technician
Eurofins UK Environment Testing —Livingston
- Full-time
- Computer literacy
- Laboratory experience
- No experience needed
- Free parking
- Annual leave
Quick apply
6d
Logistics Co-ordinator
Petroassist UK Limited —Loanhead
- Up to £30,000 a year
- Full-time
- Customer service
- Computer literacy
- Forklift
- Free parking
- Life insurance
Quick apply
1d
Laboratory Technician
Eurofins UK Food Testing —Linlithgow
- Full-time
- Microsoft Word
- Computer literacy
- Quality control
- Free parking
- Annual leave
Quick apply
Water Leakage Technician
Tetra Tech —Central Belt
- Weekend availability
- Customer service
- Computer literacy
- Travel
- Flexible schedule
QA Technician
SGS —Livingston
- Up to £32,000 a year
- Full-time
- Quality control
- Data entry
- Annual leave
Quick apply
6d
Transport First Line Manager
DHL Supply Chain —Livingston
- £37,504.81 a year
- Organisational skills
QC Micro Tech
Piramal Healthcare UK Limited —Grangemouth
10d
Team Leader
Eurofins UK BioPharma Services —Livingston
- Full-time
- Continuous improvement
- Quality control
- Mentoring
- Free parking
- Annual leave
Quick apply
Bodyshop Operative
Greenhous - Retail & Fleet —Livingston
- Monday to Friday
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Environmental Advisor
Equans —North Lanarkshire
- Travel
- Communication skills
- Annual leave
- Employee assistance programme
Parts Advisor
Alliance Automotive Group LV —Carluke
- Customer service
- Communication skills
- Employee discount
Quick apply
Manager, Process Excellence
Catalent —Bathgate
- Full-time
- Engineering
- Analysis skills
- Bachelor's degree
- Free parking
- Employee assistance programme
Analyst Data Reviewer
Eurofins UK BioPharma Services —Livingston
- Full-time
- Continuous improvement
- Free parking
- Annual leave
Quick apply
4d
IT Support Analyst
Fred. Olsen Ltd —Glasgow
- Hybrid work
- Azure
- Microsoft Outlook
- Windows
- Employee discount
4d
Associate Distribution Specialist
Genus Plc —Lanark
- Part-time
- Customer service
- Communication skills
- Employee assistance programme
Manufacturing Technician
Piramal Healthcare UK Limited —Grangemouth
- Weekend availability
- Computer literacy
- Continuous improvement
- Computer skills
10d
Chemistry Analyst
Eurofins UK BioPharma Services —Livingston
- Full-time
- Continuous improvement
- Communication skills
- Free parking
- Annual leave
Quick apply
3d
Senior Analyst
Eurofins UK BioPharma Services —Livingston
- Full-time
- Continuous improvement
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
12d
QC Technician- Days
Piramal Pharma Solutions Inc. —Grangemouth
- Bachelor's degree
- Continuous improvement
- Quality control
10d

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Customer Service Helpdesk Assistant

Target-FM -
Livingston

Quick apply

Job details

Full-time
£24,500 - £26,500 a year
12 days ago

Benefits

Company pension
Private medical insurance
On-site parking

Qualifications

Microsoft Word
Customer service call handling
Microsoft Outlook
Inbound customer enquiry call handling
CAFM software
Client engagement
Computer literacy
GCSE
Telecommunication
Computer skills
Customer support
Customer interaction
Communication skills

Full job description

Target FM are looking for their next Helpdesk Assistant.

Are you looking for an exciting new role in a new growing business? This might just be the role for you. As a Helpdesk Assistant, you will be working within our Maintenance Helpdesk team, providing a world class service to our clients.

Target-FM have seen continued sustained growth over the last period. As we look to the future, we are looking to build on our established team, allowing us to continue growing without compromising our dedication to a 1st class service to our clients.

Target-FM offer National Reactive maintenance, PPM & Compliance solutions, Account Management as well as project management delivered by our 24/7 Helpdesk and operational team based in Livingston, West Lothian.

At Target-FM we collaborate with our clients to create longstanding partnerships, built on exceptional customer service, improving efficiencies and providing value. We pride ourselves on being a true partner to our clients, providing a personal touch to Facilities Management where every client is important.

As Helpdesk Assistant with Target-FM you will be an essential part of the operational structure and key to the successful growth of the business.

Helpdesk Assistant

As Helpdesk Assistant, you will work as first point of contact for our clients and supply chain network when contacting our helpdesk.

You must provide excellent customer service ensuring you are helpful, well-mannered and present the company in a professional manner.

This is a key essential role within an exciting growing business.

Key Responsibilities

· Principle point of contact for all client requests for reactive maintenance, PPM/Compliance and minor works.

· Triage of all requests to ensure information is accurate for deployment to engineers.

· Updating and closing of reactive, PPM and minor works on our CAFM system, along with updating clients and client portals in real time when required.

· Deployment of jobs to our engineers and tracking to completion.

· Answer calls and emails within agreed SLA time limits.

· Take a proactive approach to client interactions and ensure any concerns are dealt with or relayed to management promptly.

· Book in works directly with the clients’ sites ensuring works can be completed at a convenient time.

· Build relationships with our supply chain ensuring we are working collaboratively to provide a seamless experience for our clients.

· Type up minor works quotations and uplift requests for clients pending management sign off.

Skills required

· Experience working in a telecommunications role previously.

· Excellent written and verbal communication.

· Computer literate with experience working with Microsoft Outlook, Excel & Word.

· Experience working on a busy helpdesk function within maintenance or facilities management is essential.

Essential behaviours

· Must have urgency.

· Have a can-do attitude.

· Have the ability to multi-task.

· Works well under pressure.

· Willingness to go the extra mile for our clients.

· Must be energetic and motivated with a strong work ethic.

· Undertake additional duties in line with capabilities as required to fulfil requirements of the business.

Shifts/Hours

This is a full-time role working Monday-Friday 9.00AM-5.30PM
Requirement to provide Out of Hours Support on a rota basis (Allowance paid)

Work Remotely

Job Type: Full-time

Work Location: In person

Job Type: Full-time

Pay: £24,500.00-£26,500.00 per year

Benefits:

Company pension
On-site parking
Private medical insurance

Work Location: In person

Quick apply

Refine Your Search

supply and network jobs in bathgate, wln

Customer Service Helpdesk Assistant

Laboratory Technician

Logistics Co-ordinator

Laboratory Technician

Water Leakage Technician

QA Technician

Transport First Line Manager

QC Micro Tech

Team Leader

Bodyshop Operative

Environmental Advisor

Parts Advisor

Manager, Process Excellence

Analyst Data Reviewer

IT Support Analyst

Associate Distribution Specialist

Manufacturing Technician

Chemistry Analyst

Senior Analyst

QC Technician- Days

I want to receive the latest job alerts for supply and network in bathgate, wln

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