Job Title: QC Image Team Leader
Salary: Up to £37k per annum
Location: BCA Thurleigh
Working Hours: Any 5 in 7 days, Monday to Friday 09:30am to 6pm, but Weekend work on occasion may be needed at either overtime or a day off in the week
Type of Employment: Permanent
Main Purpose of the Role:
The QC & Image Team Leader is responsible for ensuring all vehicles are QC’d to the correct customer‑documented standards and imaged to a consistently high quality for the company’s online platform. You will oversee two teams working side‑by‑side — QC and Imaging — collectively processing up to 600 vehicles per week.
A key part of the role is maintaining day‑to‑day efficiency, hitting weekly targets, and ensuring all vehicles are presented professionally. You will also manage the daily flow and quality of valeting from our third‑party provider, ensuring vehicles are ready for imaging and online publication.
Role Duties:
- Lead QC & Imaging teams — oversee QC’ers, photographers and snaggers, supporting decisions on repair quality and imaging standards.
- Manage daily workflow — coordinate QC, imaging and valet readiness to maintain throughput and meet SLAs/KPIs.
- Maintain quality standards — ensure all vehicles are QC’d correctly and imaged to consistent company standards before publication.
- Support operational cover — create daily worklists, provide reporting and cover QC/Imaging tasks during absence.
- Develop and mentor teams — coach team members, monitor performance and drive continuous improvement.
- Handle people matters — manage return‑to‑work discussions, investigate concerns and maintain fair, consistent processes.
- Ensure H&S compliance — maintain safe working practices across QC, Imaging and surrounding areas.
Key Skills, Knowledge & Experience:
- Leadership & team motivation — ability to lead two fast‑paced teams, delegate effectively and drive performance.
- Automotive QC or imaging experience — background in automotive retail, vehicle merchandising or QC advantageous.
- Attention to detail — strong accuracy in QC checks, imaging standards and documentation.
- Cross‑functional communication — confident communicator with strong interpersonal skills.
- Operational organisation — able to manage throughput, prioritise tasks and maintain consistency.
- Continuous improvement mindset — ability to review SOPs, implement improvements and maintain high standards.
- IT capability — confident using Microsoft Office and bespoke company systems.
- Full UK Driving Licence (minimum two years), able to drive manual, automatic and EV vehicles.
We’ve put everything in place to ensure you thrive. Competitive salaries, strong core values and an excellent benefits package that includes:
- Onsite parking
- Company Pension Scheme
- Cycle to work scheme
- An Employee Assistance Programme
- Enhanced maternity, paternity, and adoption leave
- Access to trained Mental Health First Aiders
- Access to BCA Rewards which provides online and store discounts with a range of retailers
- And so much more…
BCA Academy
Our business is growing and evolving at a significant rate and we need to ensure we have the right people with the right skills in order to maintain its success. We need to build our own talent now for the future. It is for this reason we have our own IMI approved training academy. The BCA Academy is there to support your technical training needs.
As the automotive industry changes, we’re changing with it - putting our people in the front seat for the journey. We’re the number one in what we do for a reason and that’s because of the people we have on our teams. If you want to be a part of a business like this; unrivalled, exciting and appreciative of the work you do, join BCA.
We are proud to be Level 1 Disability Confident and committed to ensuring our recruitment process is inclusive and accessible.
Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief, or disability.
