Duty manager Work, Jobs in Bedhampton, Ham (with Salaries)

Resident Liaison Officer - Social Housing
Sureserve —Havant
- £27,976 a year
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
6d
Sales Assistant at Tesco
The Entertainer at Tesco —Havant
- £11.15 - £12.71 an hour
- Temporary
- Merchandising
Quick apply
Fire Door Inspector- 0 hours contract
Innovus —Portsmouth
- £16.50 an hour
- System design
- Bachelor's degree
- Travel
- Employee discount
Quick apply
Resident Liaison Officer - Social Housing
Aaron Services —Havant
- £27,976 a year
- Full-time
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
6d
Hotel - Duty Manager
Premier Inn —Havant
- Up to £13.86 an hour
- Weekend availability
- Hotel
- Team management
- Leadership
- Employee discount
Quick apply
Airbnb Manager
Waterside —Hayling Island
- £300 - £550 a week
- Full-time
- Customer service
- Administrative experience
- Data entry
Quick apply
5d
Customer-Focused Delivery Driver, OTE £30-35K
Thirsty Work —Havant
- £26,436.80 a year
- Full-time
- Customer service
- Plumbing
- In-person
- Paid training
- Annual leave
Quick apply
3d
Senior Administrative Officer - (Part Time) Portsmouth & Isle of Wight - South Central (Fixed Term/Loan/Detached Duty)
HM Prison & Probation Service —Portsmouth
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Outlook
- English
- Annual leave
- Employee discount
Operational Manager
Home Office —Gosport
- £41,750 - £44,250 a year
- Full-time
- Presentation skills
- Team management
- Leadership
- Annual leave
1d
Deputy General Manager
Cams Hall Estate Golf and Country Club —Fareham
- £36,000 - £40,000 a year
- Weekend availability
- Customer service
- Team management
- Guest services
- Free parking
- Employee assistance programme
Sales Asscociate
Ralph Lauren —Portsmouth
- Part-time
- Customer service
- Merchandising
- Maintenance
- Employee discount
Project Officer
Havant Borough Council —Havant
- £29,540 - £32,597 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Outlook
- Writing skills
- Free parking
1d
Area Retail Manager (Portsmouth to Brighton, West Sussex)
Motor Fuel Group —Portsmouth
- £38,000 - £42,000 a year
- Full-time
- Sales
- Merchandising
- Contracts
Quick apply
Student Mentor-Post 16 Tutor
Oarsome Chance —Portsmouth
- £31,000 - £33,500 a year
- Full-time
- Maths
- Education
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
Employee Relations Advisor
Portsmouth City Council —Portsmouth
- £39,151 - £42,838 a year
- Hybrid work
- Customer service
- Conflict management
- Human resources
8d
Senior Deputy Superintendent Registrar
Portsmouth City Council —Portsmouth
- £32,061 - £36,363 a year
- Overtime
- Supervising experience
- Team management
- Mentoring
6d
Deputy Manager
Summit Residential Care Ltd —Bognor Regis
- £35,000 - £38,000 a year
- Full-time
- Computer literacy
- Mentoring
- In-person
- Health & wellbeing programme
- Employee discount
Quick apply
Duty Manager
Nuffield Health —Portsmouth
- Up to £28,610 a year
- Part-time
- Customer service
- Communication skills
- Employee discount
- Gym membership
CQC Registered Manager
The Rosemary Foundation —Petersfield
- £57,000 a year
- Part-time
- Management
- Bachelor's degree
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
9d
Assistant Manager
Starbucks —Havant
- Weekend availability
- Hospitality
- Sales
- Training & development
- Store discount
- Employee assistance programme

I want to receive the latest job alerts for duty manager in bedhampton, ham

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Resident Liaison Officer - Social Housing

Sureserve -
Havant

Quick apply

Job details

Permanent
£27,976 a year
6 days ago

Benefits

Annual leave
Company pension
Employee assistance programme
Employee discount
Enhanced paternity leave

Qualifications

Customer service call handling
Stakeholder liaison
Administrative support experience
Internal department liaison
Microsoft Office Suite
Complaint handling
Organisational skills
Customer interaction
Communication skills

Full job description

The Sureserve Group of businesses provides market-leading compliance and energy services across the UK, with 4000 employees working from over 20 offices.

Sureserve Compliance South, delivers heating services within the social housing sector across London & the South East. We support our clients across domestic gas, commercial gas, renewables, and electrical services. We are London’s largest, most successful gas contractor, focusing on long-term contracts with our clients to offer our staff job security and progression opportunities.

Role

The role of our Resident Liaison Officer is to act as the main point of contact for our client and be a customer contact for compliance, relevant queries, complaints, and complex issues. The role also involves daily administration/client reporting and will be based in the Havant office.

Act as the main point of contact for escalated calls from Customer Service Agents
Work closely with operations/managers and liaise with customer to ensure smooth resolution of any complex issues, maintaining regular contact to keep customers informed of progress
Act as a mediator to prevent issues being escalated and reduce the number of formal complaints being raised
Update and provide compliance & repair reports to client
Call customers to arrange appointments for follow up works
Support the Customer Service Agents by providing feedback on common causes of complaints and work with the team leaders to support coaching and training needs
Liaise with Contract Administrators to keep appraised of any issues likely to arise on individual contracts
Assist the Complaints and Performance Officer in recording complaints and responding to complaints and requests for compensation, monitoring complaints to resolution while keeping customer up to date with progress

Attend Contract meetings
All associated ad-hoc administrative duties

The successful candidate will have

Previous administrative experience, preferably from a social housing/construction background
Able to provide a high level of courteous, professional customer service
Proficient in MS Office, in particular, Outlook and Excel
Good written and verbal communication skills
Flexible attitude with strong organisational skills

What we can offer you

We offer a range of benefits designed to support your lifestyle whilst working for Sureserve and outside of work, some of these include:

Competitive salary
Contributory Pension scheme
Life assurance
28 days annual leave inclusive of bank holidays, rising 1 per year of service to a max of 33 days
Enhanced maternity, paternity, adoption leave, and other family friendly policies such as carer’s leave, neonatal leave, IVF, and assisted conception leave.

In addition, the role offers:

Sureserve Benefits Hub, accessing over 1000’s retail discounts
Virtual GP service, 24/7, 365 days, available for employees and your immediate family
Employee assistance programme (EAP), available 24/7. 365 days, for employees and your immediate family
Bike2Work scheme
Home & Electronics – salary sacrifice purchase scheme

Sureserve is an equal opportunities employer, dedicated to nurturing a diverse and inclusive work environment. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status

Reasonable adjustments
As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contact [email protected]

Pre-employment checks
Successful applicants will be subject to eligibility checks with a 3rd party, including the right to work in the UK and DBS checks

Quick apply

Refine Your Search

duty manager jobs in bedhampton, ham

Resident Liaison Officer - Social Housing

Sales Assistant at Tesco

Fire Door Inspector- 0 hours contract

Resident Liaison Officer - Social Housing

Hotel - Duty Manager

Airbnb Manager

Customer-Focused Delivery Driver, OTE £30-35K

Senior Administrative Officer - (Part Time) Portsmouth & Isle of Wight - South Central (Fixed Term/Loan/Detached Duty)

Operational Manager

Deputy General Manager

Sales Asscociate

Project Officer

Area Retail Manager (Portsmouth to Brighton, West Sussex)

Student Mentor-Post 16 Tutor

Employee Relations Advisor

Senior Deputy Superintendent Registrar

Deputy Manager

Duty Manager

CQC Registered Manager

Assistant Manager

I want to receive the latest job alerts for duty manager in bedhampton, ham

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected