Customer experience supervisor Work, Jobs in Belfast, Ant (with Salaries)

Duty Manager - Belfast
Smyths Toys —Belfast
- From £32,000 a year
- Weekend availability
- Customer service
- Analysis skills
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
Team Member
Oasis Retail Services —Belfast
- £10.94 - £12.80 an hour
- Weekend availability
- Microsoft Word
- Management
- Customer service
Quick apply
10d
Supervisor/Manager
Scalini Restaurant —Belfast
- £540 - £570 a week
- Full-time
- Hospitality
- Management
- Inventory control
- Employee discount
- Flexible schedule
Quick apply
10d
Security Officer - Night Shifts
BidvestNoonan —Belfast
- £13.50 an hour
- Full-time
- Customer service
- Annual leave
- Employee assistance programme
Quick apply
Supervisor Coffee Shop
Phin Coffee —Belfast
- Weekend availability
- Hospitality
- Inventory control
- Food service experience
Quick apply
12d
Bakery Assistant (F/T)
Knotts bakery limited —Belfast
- £12.71 an hour
- Part-time
- Merchandising
- English
- Bakery
Quick apply
1d
Mobile Roaming Officer Relief
ASEL —Belfast
- £14.40 an hour
- Conflict management
- Communication skills
- Employee assistance programme
Retail Customer Assistant
Coastline Gaming —Belfast City Centre
- £13.80 - £14.80 an hour
- Part-time
- Customer service
- No experience needed
- Cash handling
Quick apply
Assistant Manager
Caffe Nero Belfast Queens Student Union —Belfast
- £12.91 - £13.06 an hour
- Full-time
- Customer service
- Supervising experience
- Team management
- Employee discount
- Referral programme
10d
Security Officer- Amazon DBT3 Belfast
BidvestNoonan —Belfast
- £12.71 an hour
- 12 hour shift
- Customer service
- Computer literacy
- English
- Annual leave
- Employee assistance programme
Quick apply
Cargo Administrator
Swissport International AG —Belfast
- £13.55 an hour
- Weekend availability
- Computer literacy
- English
- Continuous improvement
- Annual leave
- Employee assistance programme
2d
Operations Support Manager
Mitie —Belfast
- Day shift
- Management
- Customer service
- Computer literacy
- Employee discount
People & Service Team Leader
River Island —Belfast
- Part-time
- Customer service
- Retail management
- Leadership
- Annual leave
- Employee discount
Quick apply
Supervisor (part-time)
Coffee Train Ltd —Belfast
- £13.20 an hour
- Part-time
- Hospitality
- Supervising experience
- In-person
- Free parking
- Employee discount
Quick apply
9h
Restaurant Supervisor- Holywood
Joxer —Holywood
- £13.00 - £13.50 an hour
- Full-time
- Bar
- Restaurant management
- Supervising experience
- Store discount
- Employee discount
Quick apply
6h
Paralegal - CSG Property - Recoveries DA
DAC Beachcroft —Belfast
- Business development
Quick apply
1d
IBIS City Centre - Assistant Front Office Manager
Andras Hotels —Belfast
- Up to £16.52 an hour
- Weekend availability
- Hotel
- Team management
- Front desk
- Free parking
- Annual leave
Quick apply
2d
Shop Manager
Greggs —Belfast
- £35,713 a year
- Serving
- Customer service
- Supervising experience
- Employee assistance programme
- Employee discount
Quick apply
10d
Part Time Sales Assistant
Sports Direct —Newtownards
- Part-time
- Customer service
- Communication skills
- Retail sales
- Employee discount
Quick apply
14d
Quality Data & Systems Supervisor
Decora Blinds System LTD —Lisburn
- £32,000 - £35,000 a year
- Full-time
- Computer literacy
- English
- Supervising experience
- Free parking
- Health & wellbeing programme
Quick apply
3d

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Duty Manager - Belfast

Smyths Toys -
Belfast

Quick apply

Job details

From £32,000 a year

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Employee discount
Flexible schedule

Qualifications

Customer service
Retail team management
Analysis skills
Store management
Organisational skills
Customer interaction
Retail experience
Loss prevention
Retail management
Cash handling
Team motivation leadership
Rota coordination

Full job description

Smyths Toys

At Smyths Toys Superstores, our mission is to provide customers with an extensive range of high-quality products at the most competitive prices, all delivered through our unique brand of fun! As Europe’s fastest-growing toy retailer, our vision is to keep scaling up our magical retail experience while putting the customer at the center of everything we do.

Our core values focus on absolute ownership. We don't micromanage you; we expect you to put your own stamp on things. We believe a retail store shouldn't just be rows of shelves—it should be "theatre" that comes to life. If you are highly motivated, thrive on fast-paced commercial challenges, you belong here.

About the Role

As a Duty Manager at Smyths Toys, you are responsible for the day-to-day operation and management of your assigned department. You support the Store Manager in the end-to-end operation of a high-volume, fast-paced retail ecosystem. From managing the sales floor energy to processing delivery intakes, you ensure the store runs smoothly in line with company guidelines.

Your goal is clear: maximise sales, develop a rock-star team, and ensure that every customer walking through our doors experiences exceptional, seamless customer service.

Salary: £32,000+ depending on experience

Responsibilities

Be a Key Leader in Your Store: Deliver and exceed sales targets in your store through effective space planning, impeccable floor presentation, and commercial stock placement.

Support the Management of KPIs: Assist the Store Manager in achieving key performance indicators including Sales, Stock loss/Shrinkage and Health and Safety compliance.

Build a High-Performing Team: Recruit, train, roster, and mentor a diverse team of retail professionals. You’ll inspire them to learn our product ranges inside and out and prepare them to tackle our massive peak seasonal trading periods seamlessly.

Create Store Theatre: Ensure the sales floor delivers an unforgettable, high-energy customer experience, resolving any queries promptly and keeping standards of housekeeping flawless.

Master the Logistics: Oversee cash handling, daily spot checks on tills, stock control, security protocols, and general back-office administrative compliance.

The Ideal Candidate

A High-Volume Retail Veteran: You have a proven track record as an Assistant Manager, Duty Manager, Team Leader, or Shift Supervisor in a fast-paced retail environment. You are comfortable leading teams through big crowds and massive stock deliveries.

Commercially Sharp: You have strong numerical, analytical, and organisational skills. You know how to look at a sales report or a wage spend sheet and make rapid, smart adjustments to protect profits.

An Inspiring Leader: You lead from the front, coaching your team to take ownership of their own departments. You are highly motivated, ambitious, and bring a "can-do" attitude to work every day.

Tech-Savvy: Proficient with Microsoft Office and comfortable navigating computerised retail management and stock-control systems.

Flexible & Resilient: Retail never sleeps. You are fully prepared to work flexible hours, including weekends, late nights, and bank holidays—especially during our legendary peak seasons.

Long Description

Performance-based bonus package

31 days annual leave rising with length of service

A defined contribution pension scheme up to 7.5% matched contribution

Life assurance cover

24/7 counselling through our employee assistance programme

Discount platform

Financial guidance

Bike to work scheme

Generous in-store employee discount

Enhanced maternity and paternity pay

Smyths Toys is an Equal Opportunities Employer

INDNI

Work Location: In person

Quick apply

Refine Your Search

customer experience supervisor jobs in belfast, ant

Duty Manager - Belfast

Team Member

Supervisor/Manager

Security Officer - Night Shifts

Supervisor Coffee Shop

Bakery Assistant (F/T)

Mobile Roaming Officer Relief

Retail Customer Assistant

Assistant Manager

Security Officer- Amazon DBT3 Belfast

Cargo Administrator

Operations Support Manager

People & Service Team Leader

Supervisor (part-time)

Restaurant Supervisor- Holywood

Paralegal - CSG Property - Recoveries DA

IBIS City Centre - Assistant Front Office Manager

Shop Manager

Part Time Sales Assistant

Quality Data & Systems Supervisor

I want to receive the latest job alerts for customer experience supervisor in belfast, ant

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