Head of account management Work, Jobs in Belfast, Nir (with Salaries)

Head of Account Management
Foods Connected —Belfast
- Full-time
- Hybrid work
- CRM software
- Bachelor's degree
- Travel
- Health & wellbeing programme
Quick apply
1d
Operations Manager and PA to the Assessors
Ministry of Justice —Belfast
- £40,001 - £50,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Communication skills
- Annual leave
- Employee discount
4d
Head of Billing
Rider Levett Bucknall —Belfast
- Full-time
- Hybrid work
- Customer service
- Travel
- Gym membership
Quick apply
Sr. Director & Head of Architecture
G-P —Belfast
- Full-time
- Computer Science
- Engineering
- Master's degree
Quick apply
Implementation Manager – Procurement & Protein Optimise
Foods Connected —Belfast
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Presentation skills
- Bachelor's degree
- Flexible schedule
Quick apply
Senior Inclusion Executive
Fieldfisher —Belfast
- Full-time
- Microsoft Powerpoint
- Microsoft Outlook
- Communication skills
- Work from home
Operations Manager and PA to the Assessors
Northern Ireland Office —Belfast
- £42,914 - £46,182 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Communication skills
- Annual leave
- Employee discount
4d
Senior Project Manager - EdIS
Education Authority —Antrim
- £60,886 - £64,147 a year
- Full-time
- Bachelor's degree
- Team management
- Training & development
5d
Senior Manager, Transformation Architecture, Energy & Utilities, Belfast
EY —Belfast
- Business development
- Team management
- Leadership
Records & Disclosure Manager
Ministry of Justice —Belfast
- £40,001 - £60,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Quality control
- SharePoint
- Annual leave
- Employee discount
1d
Principal
Education Authority —Belfast
- £69,300 - £80,136 a year
- Full-time
- Conflict management
- Training & development
- Leadership
4d
Assistant Company Secretary
Danske Bank —Belfast
- Full-time
- Microsoft Office
- Databases
- Organisational skills
- Annual leave
Category Manager – Technology Procurement (12 month FTC), Belfast
TP ICAP —Belfast
- Full-time
- Analysis skills
- Contracts
- Communication skills
Senior Technical Project Manager
Education Authority —Belfast
- £60,886 - £64,147 a year
- Full-time
- Bachelor's degree
- Training & development
- Leadership
2d
Head of Sales - North & Sub-Saharan Africa
Randox Laboratories —Crumlin
- Business development
- Bachelor's degree
- Team management
- Profit sharing
Finance Manager
Early Years - the organisation for young children —Belfast
- £40,433.90 - £43,532.22 a year
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Annual leave
Quick apply
2d
Customer Success Manager
Specifi.io ltd —Bangor
- £35,000 - £38,000 a year
- Full-time
- CRM software
- Salesforce
- In-person
- Free parking
Quick apply
6d
Treasury Assistant (Part Time)
Sisk —Belfast
- Part-time
- Computer skills
- Annual leave
Growth Enablement Executive - FTC (2 yrs)
Azets —Belfast
- Full-time
- Microsoft Powerpoint
- Salesforce
- Business development
Quick apply
20h
Direct Sales Account Manager
Mediahuis —Belfast
- Full-time
- CRM software
- Business development
- Organisational skills
7d

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Head of Account Management

Foods Connected
Belfast

Quick apply

Job details

Full-time
1 day ago

Benefits

Health & wellbeing programme
Private medical insurance

Qualifications

CRM software
Account-based growth strategy development
Microsoft Office Suite
Bachelor's degree
Contract renewal support
Customer renewal management
Churn prevention
Customer loyalty building
B2B
Relationship management
Food industry
SaaS
Business
Account management

Full job description

A LITTLE INFORMATION ABOUT US!

Foods Connected is an award winning cloud based software platform that helps retailers and food companies across the world manage their supply chain, quality control, and trading and planning management. Our software solutions are currently utilised by 10 of the largest food retailers in the world. As a team, we provide tools that help our customers manage their processes in a fast and efficient way and provide real-time visibility and reporting on what is happening in their business.

At Foods Connected, we recognise that our employees are our most important asset and we value creating a great working environment to ensure our team enjoy, working together and solving problems for our customers. Whether we are in the middle of a fast and intense development sprint, on a Teams call discussing project statuses, it is important to us that our employees are happy and delivering the best possible result for our customers.

We're always keen to welcome talented individuals to join our expanding team. So if you're driven, detail oriented, and passionate about working in a fast-paced, high-growth environment — we're looking for you!

IS THIS SOMETHING THAT INTERESTS YOU?

As Foods Connected continues to strengthen its position in the EMEA market, we're looking for a Head of Account Management to play a critical role in ensuring our customers achieve maximum value from their investment in our platform. This role sits at the intersection of customer success, commercial growth, and operational excellence, leading as the primary relationship owner for our diverse customer base.

Working closely with the Commercial Director - EMEA, you will be part of a high-performing team that drives customer retention, expansion, and advocacy, establishing best practices, developing scalable account management frameworks, and ensuring consistent delivery of exceptional customer experiences across the region. This is a fantastic opportunity for someone who combines strong commercial acumen with a genuine passion for customer success, and who wants to build something lasting within a dynamic, fast-moving technology business.

WHAT WILL YOU BE DOING?

Being part of a culture of customer-centricity, commercial awareness, and continuous improvement
Implementing account management frameworks, playbooks, and best practices aligned with our commercial strategy
Overseeing account planning, monitoring account health, and identifying at-risk accounts to minimise churn
Driving team performance against renewal, upsell, and cross-sell targets, and overseeing timely, proactive contract renewals
Identifying and qualifying expansion opportunities, and supporting pricing discussions and contract negotiations
Providing accurate forecasting of renewals and expansion revenue, and reporting on team performance and pipeline health
Partnering with Professional Services, Sales, and Product teams to ensure smooth customer transitions and represent the customer voice internally
Supporting customer-facing activities including QBRs, workshops, and strategic reviews

WHAT ARE WE LOOKING FOR?

Bachelor's degree in Business or a related field
5+ years of experience in account management, customer success, or relationship management within B2B SaaS
2+ years of people management experience, including building and developing high-performing teams
A proven track record of achieving revenue targets through renewals and account expansion
Experience managing enterprise and mid-market accounts in a subscription-based business model
Strong understanding of customer success principles and account management best practices
Experience with CRM and customer success platforms (Salesforce, HubSpot, or similar), plus confident use of Microsoft 365
Experience in the food industry or with supply chain/compliance software is desirable, as is experience scaling account management functions in high-growth SaaS companies
Willingness to travel regularly to meet with team members and key customers across the EMEA region

BENEFITS

Competitive Base Salary
Private Healthcare including Dental & Vision
Generous Holiday Package — 25 Days, 10 Public Holidays & Your Birthday Off
Employee Wellness Programme and Classes including Yoga & Circuit Training
CSR Day per year to give back to causes that matter to you

Quick apply

Refine Your Search

head of account management jobs in belfast, nir

Head of Account Management

Operations Manager and PA to the Assessors

Head of Billing

Sr. Director & Head of Architecture

Implementation Manager – Procurement & Protein Optimise

Senior Inclusion Executive

Operations Manager and PA to the Assessors

Senior Project Manager - EdIS

Senior Manager, Transformation Architecture, Energy & Utilities, Belfast

Records & Disclosure Manager

Principal

Assistant Company Secretary

Category Manager – Technology Procurement (12 month FTC), Belfast

Senior Technical Project Manager

Head of Sales - North & Sub-Saharan Africa

Finance Manager

Customer Success Manager

Treasury Assistant (Part Time)

Growth Enablement Executive - FTC (2 yrs)

Direct Sales Account Manager

I want to receive the latest job alerts for head of account management in belfast, nir

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