Level it technician Work, Jobs in Belfast, Nir (with Salaries)

End User Support Technician
Thales —Belfast
- Weekend availability
- Annual leave
- Employee discount
6d
Graduate Modern Workspace Technician
Wolfspeed Services UK Limited —Belfast
- Computer Science
- Bachelor's degree
- In-person
Quick apply
1d
Network Field Technician - European Travel
EOS —Banbridge
- Schematics
- English
- Travel
Quick apply
10d
Technology & Design Technician (Technician 2)
Education Authority —Belfast
- £28,142 - £29,540 a year
- Full-time
- Management
- Computer literacy
- Organisational skills
8d
Water Management & Leakage Detection Trainees - Pathway to Career in Water Industry
E McMullan Ltd —Antrim District
- From £26,100 a year
- Full-time
- Computer literacy
- Computer skills
- Hand tools
Quick apply
POS Support Technician
Premium POS Retail Technology Services —Bangor
- £2,500 - £3,000 a month
- Full-time
- Computer networking
- POS
- In-person
- Free parking
- Sick pay
Quick apply
4d
Workshop Technician - Lisburn
Matthew Algie —Belfast
- £31,735.98 a year
- Full-time
- Continuous improvement
- Quality control
- Hand tools
- Annual leave
Finance Assistant
Diaceutics —Belfast
- Part-time
- Hybrid work
- English
- Maths
- Travel
- Annual leave
- Life insurance
14d
Belfast Cupra/Seat BYD Technician
Charles Hurst —Belfast
- £34,000 - £42,600 a year
- Call to connect
- Annual leave
- Flexible schedule
Quick apply
Technician 1 Technology & Design
Education Authority —Antrim
- £13.63 - £14.29 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- Computer literacy
10d
Ventilation Hygiene Technician/Driver
Sure Deep Clean Ltd —Newtownabbey
- £16 - £17 an hour
- Overtime
- Customer service
- Driving
- In-person
- Free parking
Quick apply
IT Service Delivery Manager
Alternative Heat —Banbridge
- Full-time
- Continuous improvement
Quick apply
Senior Pest Technician/Pest Technician
Ecolab Inc. —Belfast
- £27,250 - £32,000 a year
- Overtime
- Communication skills
7d
Seat/Cupra/BYD Technician
Charles Hurst —Belfast
- £34,000 - £42,600 a year
- Call to connect
- Annual leave
- Flexible schedule
Quick apply
Civil Engineering Technician
AtkinsRéalis —Belfast
- Full-time
- Hybrid work
- Civil engineering
- Mentoring
- Communication skills
Vehicle Technician - Lotus | Maserati | Ferrari
Charles Hurst —Belfast
- £34,000 - £40,000 a year
- Mechanical knowledge
- Annual leave
Quick apply
Maintenance Technician
Belfast Central Mission —Belfast
- £28,264.60 a year
- Full-time
- Programmable logic controllers
- In-person
- Health & wellbeing programme
- Annual leave
Quick apply
10d
Vehicle Technician/Mechanic
TrustFord —Newtownabbey
- Hotel
- Annual leave
- Employee discount
Door & Gates Engineer
Elmwood Protection Services —Belfast
- £32,000 - £36,000 a year
- Full-time
- Computer literacy
- Maintenance
- Electrical experience
- Health & wellbeing programme
- Annual leave
Quick apply
13d
Head of Department - Chemistry
Education Authority —Belfast
- £32,916 - £50,876 a year
- Full-time
- Management
- Bachelor's degree
- Recruiting
1d

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End User Support Technician

Thales -
Belfast

Apply Now

Job details

Full-time
6 days ago

Benefits

Cycle to work scheme
Annual leave
Private medical insurance
Employee discount
Paid volunteer time

Qualifications

Technical troubleshooting
Desktop support
SCCM
IP networking
Customer support
Customer interaction
Fault diagnosis and repair
Mobile devices

Full job description

Location: Belfast, United Kingdom

Thales is a global technology leader with more than 83,000 employees on five continents. With over 7,500 people in the UK, operating across defence, space, aerospace, and digital security, we help build a future we can all trust. Thales supports the security and stability of our nation by providing extraordinary technology to our customers, as well as delivering social value to the UK with our products and services.

Thales technology makes it possible for two thirds of planes to take off and land safely. Thales also protects 80% of the world’s payment card transactions and is Europe’s number one supplier of defence electronics. Beyond that our people have made London’s Jubilee and Northern Lines 20% more efficient and have delivered more than 300 air defence radars in 26 countries. We are a leading name in our markets and a diverse, constantly evolving organisation. Join us.

We are currently looking to recruit an End User Support Technician to join our team in Belfast. The role will assist the support of the IT infrastructure covering around 2000 users in a multi network environment providing desktop support services.

Key Responsibilities and Tasks:

Provide desktop support (2nd/3rd Line) to user calls, fed via the UK Service Desk / Activity Controllers to EUS staff. (Includes the resolution of incidents up to Priority One level and handling Service Requests from basic Laptop/desktop builds to entire user IT relocation projects).
Build / rebuild and deployment of desktop / laptop machines in line with “Desktop-on-Demand” procedures and build standards using automated tools (SCCM) and manual processes as necessary.
Ensure appropriate support is provided within contractual support hours (the minimum hours per week will be 37 – (8hrs Mon to Thu and 5hrs Fri). However, a flexible attitude to work hours is expected and may require evening and weekend work on occasion. The candidate should be available for on-call if required.
Incident support and troubleshooting of any reported issues raised by a UK based service desk on behalf of users.
Support and deployment of Smartphone’s - iPhone and Android.
Support and cover a kiosk-based support solution to troubleshoot IT requests at a drop-in centre based in the Belfast sites giving the customer flexibility for the support provided.

Qualifications, Experience and Skills:

Experience working in an IT support environment working directly with users in face-to-face situations. Ability to diagnose faults and think on their feet to find a solution.
Experience with desktop/laptop environments covering Windows 11, Windows 10, Office applications. Skills with engineering and bespoke desktop applications desirable.
Ability to interact with users at all levels including senior VIPs. Resilience to challenging feedback and able to show sympathetic but firm and positive responses.
Teamwork focus, able to work with teams located at other remote sites as required.
Ability to prioritise and action calls in busy user environment and to take on work delegated by central Service Desk
Ability to identify and suggest where team and processes could develop and enhance levels of service to users and IS internally
A highly flexible attitude is required where the ability to take on tasks and travel to other sites in the region at short notice is needed.
Knowledge of the following: Desktop Support experience (Windows 11 / Windows 10), Fault-Finding and Troubleshooting skills, User Administration, Cisco AnyConnect support, SCCM, Bitlocker, VMware Horizon, Active Directory, Software Installation, Laptop / Desktop / Virtual desktop builds

Desirable:

Automation tools (such as SCCM)
Network patching and Cable Tracing
Hardware Installation/Troubleshooting
iOS / Android / Phone Support
Good knowledge of – IP, WINS, DHCP, DNS, Group Policy etc.

#LI-MC2

At Thales, we ensure equal opportunities, pay and working conditions for all. The benefits we offer include private medical insurance, buying or selling annual leave, cycle to work schemes, employee discounts, paid volunteering day, stocks and shares, annual bonus and much more depending on the role. Read more about our benefits here.

We are committed to creating a workplace where everyone feels valued for who they are and the unique strengths they bring. Discover more about our programmes, employee networks, wellbeing policies, and inclusive features here.

If this role isn’t quite right for you, we encourage you to join our talent community where your details will be shared with our recruitment teams for other potential opportunities. Join the Talent Community here.

Join Thales in the UK – Innovate with us and shape the future!

Apply Now

Refine Your Search

level it technician jobs in belfast, nir

End User Support Technician

Graduate Modern Workspace Technician

Network Field Technician - European Travel

Technology & Design Technician (Technician 2)

Water Management & Leakage Detection Trainees - Pathway to Career in Water Industry

POS Support Technician

Workshop Technician - Lisburn

Finance Assistant

Belfast Cupra/Seat BYD Technician

Technician 1 Technology & Design

Ventilation Hygiene Technician/Driver

IT Service Delivery Manager

Senior Pest Technician/Pest Technician

Seat/Cupra/BYD Technician

Civil Engineering Technician

Vehicle Technician - Lotus | Maserati | Ferrari

Maintenance Technician

Vehicle Technician/Mechanic

Door & Gates Engineer

Head of Department - Chemistry

I want to receive the latest job alerts for level it technician in belfast, nir

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