Automotive Work, Jobs in Bellshill, Nlk (with Salaries)

Part Time Customer Contact Advisor
KwikFit —Bellshill
- £20,022.91 a year
- Part-time
- Hybrid work
- Conflict management
- Time management
- Annual leave
- Employee discount
1d
Trainee Accounts Assistant
Park's Motor Group —Motherwell
- Full-time
- Microsoft Word
- Maths
- Data entry
- Employee assistance programme
- Employee discount
2d
Customer Service Representative - Bellshill
Volvo Group —Bellshill
- Monday to Friday
- CRM software
- Communication skills
- Employee assistance programme
- Employee discount
Customer Service Advisor, Weekend - Bellshill
KwikFit —Bellshill
- Part-time
- Hybrid work
- Typing
- Communication skills
- Annual leave
- Employee discount
12d
Service Advisor
Park's Motor Group —Motherwell
- Full-time
- Microsoft Word
- Computer literacy
- Maths
- Employee assistance programme
- Employee discount
4d
Porsche Parts Advisor
Sytner —Glasgow
- Communication skills
- Employee discount
Customer Support Advisors - Duart House
KwikFit —Bellshill
- £26,700.55 - £29,074.94 a year
- Full-time
- Hybrid work
- Typing
- Communication skills
- Annual leave
- Employee discount
Customer Service Advisor, Full Time - Bellshill
KwikFit —Bellshill
- £26,700.55 a year
- Full-time
- Hybrid work
- Typing
- Communication skills
- Annual leave
- Employee discount
3d
Weekend Customer Support Advisor - ML4 3PR
KwikFit —Bellshill
- £9,344.03 a year
- Part-time
- Hybrid work
- Computer literacy
- Typing
- Communication skills
- Annual leave
- Employee discount
Sales Executive
Park's Motor Group —Motherwell
- Customer service
- Computer literacy
- Computer skills
- Employee assistance programme
- Employee discount
Parts Apprentice
Park's Motor Group —Hamilton
- Full-time
- Computer skills
- Cash handling
- Employee assistance programme
- Employee discount
Parts Advisor
TrustFord —Glasgow
- Computer literacy
- Hotel
- Communication skills
- Annual leave
- Employee discount
Sales Executive
Western Commercial —Motherwell
- Up to £52,500 a year
- Full-time
- CRM software
- Driving
- In-person
- Annual leave
- Employee discount
Quick apply
11d
Warranty Administrator
Pentagon Motor Group —Glasgow
- Up to £32,000 a year
- Monday to Friday
- Computer literacy
- Computer skills
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Porsche Vehicle Technician
Sytner —Glasgow
- Customer service
- Automotive diagnostics
- Employee discount
Workshop Supervisor, Glasgow
Tesla —Glasgow
- Day shift
- English
- Microsoft Office
- Analysis skills
Technician
Park's Motor Group —Motherwell
- Overtime
- Employee assistance programme
- Employee discount
Sales Consultant
Arnold Clark —Motherwell
- £40,000 - £45,000 a year
- Sales
- Customer service
- Communication skills
- Annual leave
- Employee discount
Quick apply
Parts Advisor
Alliance Automotive Group LV —Carluke
- Customer service
- Communication skills
- Employee discount
Quick apply
Powered Access Customer Support Engineer
Nationwide Platforms —Motherwell
- £33,000 a year
- Monday to Friday
- Computer literacy
- Computer skills
- Mechanical knowledge
- Employee discount

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Part Time Customer Contact Advisor

KwikFit -
Bellshill

Apply Now

Job details

Part-time
£20,022.91 a year
1 day ago

Benefits

Annual leave
Employee discount

Qualifications

Vehicle service booking
Customer service call handling
Inbound customer enquiry call handling
Complaint handling
Appointment booking and call handling
Conflict management
Customer interaction
Interpersonal troubleshooting
Time management

Full job description

About us

Everyone knows Kwik Fit for our tyres, but these days we do a whole lot more. Servicing, fleet services, fast-fit – whatever comes our way, our teams have what it takes to get the job done properly. And whilst half of our MOT and service appointments are booked in advance, either online or over the phone, we are still ready to save the day for customers who need us at the drop of a hat. You could say we’ve learnt to expect the unexpected!

That’s what it’s all about for us – being there for customers in their hour of need and delivering friendly service of the highest quality when they need it most. It’s what makes our centres a valued part of their local communities.

And we’re just as dedicated to our staff. With Kwik Fit you’ll be given every opportunity to develop your skills using state-of-the-art equipment and working with some of the biggest brands out there.

Sounds good, doesn’t it? That’s why we say, ‘you can’t get better’.

The role

Our Motability Advisor is a multi-skilled roll, providing outstanding service to our customers. You will be required to make bookings, handle complaints, and troubleshoot problems in a professional and polite manner to ensure effective resolution and customer satisfaction.

The ideal candidate will be customer focused, detail oriented and innovative. You should be polite, accurate, knowledgeable and able to work well within a team.

Able to adapt your skills and knowledge to create a one stop shop for our Motability Customers, whilst delivering a world class customer experience.

The following part time shift patterns are available:

Monday 8am until 4.30pm, Tuesday 9.30am until 6pm, Saturday 8.30am until 5pm and Sunday 10am until 4pm, 30 hours over 4 days
Training will be completed onsite, side by side
Hybrid working one day per week once training has been successfully completed

Key accountabilities

Achieving personal and team targets.
Maintain high levels of customer awareness and flexibility.
Report areas of improvement or concern to Coach/Manager.
Work as a conscientious team member.
Promote a professional image of Kwik Fit and Motability.

Skills & experience

Striving to achieve first call resolution and maintain the quality of service provided by the call centre.
Using listening skills to understand the needs of the customer before offering the best possible solution.
Responding efficiently to customer and creating a positive experience.
Remaining calm and professional while dealing with our customers and providing them with best solutions to resolve their issues.
Joining a team of Call Centre Customer Service representatives and building a positive relationship of teamwork, trust and excellence.
Participating in training and motivated to increase and improve existing skills
An ability to adapt to various functions within the team, whilst reaming customer focused.

Background and Knowledge

Exceptional telephone manner, customer service skills, active listening skills, verbal, and written communications skills.
Proven ability to assess information and make informed decisions.
Ability to resolve conflict and diffuse tension.
Strong time management skills.
Taking ownership of each situation, to ensure we reach an appropriate resolution.

Other

34 days pro rata annual leave including bank holidays
Exclusive discounts at major retailers, restaurants, holidays and much more
Generous staff discounts for you and your family
Award-winning training and development, with fantastic career prospects
Wide range of wellbeing support for you and your family

Job Reference: KF24029

Apply Now

Refine Your Search

automotive jobs in bellshill, nlk

Part Time Customer Contact Advisor

Trainee Accounts Assistant

Customer Service Representative - Bellshill

Customer Service Advisor, Weekend - Bellshill

Service Advisor

Porsche Parts Advisor

Customer Support Advisors - Duart House

Customer Service Advisor, Full Time - Bellshill

Weekend Customer Support Advisor - ML4 3PR

Sales Executive

Parts Apprentice

Parts Advisor

Sales Executive

Warranty Administrator

Porsche Vehicle Technician

Workshop Supervisor, Glasgow

Technician

Sales Consultant

Parts Advisor

Powered Access Customer Support Engineer

I want to receive the latest job alerts for automotive in bellshill, nlk

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