Delivery executive Work, Jobs in Benson, Oxf (with Salaries)

Sales Operations Executive (Customer Experience Team)
Select Car Leasing —Reading
- Monday to Friday
- Hybrid work
- Microsoft Word
- CRM software
- Microsoft Excel
- Free parking
- Work from home
Quick apply
11d
Head of Development & Partnerships
EMBS Community College (Oxford & Banbury) —Oxford
- £37,000 - £50,275 a year
- Part-time
- Hybrid work
- CRM software
- Customer service
- Marketing
Quick apply
10d
Service Delivery Executive
RM Education Limited —Abingdon
- Microsoft Excel
- Project management
- Communication skills
Sales Executive
Hartwell PLC —Abingdon
- Full-time
- Communication skills
- Free parking
- Employee discount
Quick apply
11d
VP of People
Dexory —Wallingford
- Analysis skills
- Human resources
- Leadership
- Employee assistance programme
- Life insurance
Quick apply
Automotive Sales Executive
Waylands Automotive —Oxford
- Up to £54,410 a year
- Weekend availability
- Bilingual
- In-person
- Communication skills
- Health & wellbeing programme
- Employee discount
Quick apply
Head of Security Operations
AWE —Reading
- £95,000 - £110,000 a year
- Full-time
- Hybrid work
- No degree
- Free parking
- Annual leave
10d
Junior Lead Generation Executive
SOUTHERN COMMUNICATIONS LIMITED —Basingstoke
- £21,000 - £25,000 a year
- Microsoft Excel
- Salesforce
- Data analysis skills
- Free parking
- Employee assistance programme
Quick apply
Field Staff Booker
REL Field Marketing —Winnersh
- £26,000 a year
- Full-time
- IT
- Annual leave
- Work from home
Vehicle Progressor
Eden Motor Group —High Wycombe
- Full-time
- In-person
- Store discount
- Employee assistance programme
Quick apply
14h
Graduate Lead Generation Executive
SOUTHERN COMMUNICATIONS LIMITED —Basingstoke
- £21,000 - £25,000 a year
- Microsoft Excel
- Salesforce
- Data analysis skills
- Free parking
- Employee assistance programme
Quick apply
Lead Generation Executive
SOUTHERN COMMUNICATIONS LIMITED —Basingstoke
- £21,000 - £25,000 a year
- Microsoft Excel
- Salesforce
- Data analysis skills
- Free parking
- Employee assistance programme
Quick apply
Service Business Operations Manager
Miele —Abingdon
- £45,000 - £50,000 a year
- Full-time
- Continuous improvement
- Leadership
- Employee discount
10d
Sales Support Specialist – Partner Alliance
CSafe Global —Long Crendon
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
2d
Field Staff Coordinator
REL Field Marketing —Winnersh
- £26,000 a year
- Full-time
- Hybrid work
- IT
- Annual leave
- Work from home
Commercial Hospitality & Events Manager
Sodexo —Abingdon
- £45,000 a year
- Weekend availability
- Hospitality
- Communication skills
- School
- Free parking
Quick apply
3d
Customer Services Manager
Eleanor Hospital Logistics —Oxford
- £30,000 - £35,000 a year
- Weekend availability
- Management
- English
- In-person
- Free parking
Quick apply
FGA Technical Support & Warranty Executive
Crowcon Detection Instruments Limited —Abingdon
- £28,000 - £29,000 a year
- Hybrid work
- Free parking
- Employee assistance programme
Quick apply
Class 2 Driver
Creed Foodservice —High Wycombe
- £43,771.09 a year
- Full-time
- Heavy lifting
- Customer service
- In-person
- Free parking
- Store discount
Quick apply
Head of Service Desks - Reading, UK
ESP Global Services Limited —Reading
- £70,000 - £75,000 a year
- IT
- AI
- Leadership
Quick apply

I want to receive the latest job alerts for delivery executive in benson, oxf

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

delivery executive jobs near benson, oxf

Sales Operations Executive (Customer Experience Team)

Select Car Leasing
Reading

Quick apply

Job details

Permanent
11 days ago

Benefits

Free parking
Company pension
Work from home
Company events
Employee assistance programme
Enhanced maternity leave
Enhanced paternity leave
Referral programme
Sick pay
On-site parking

Qualifications

Microsoft Word
CRM software
Microsoft Excel
Microsoft Outlook
Sales
Customer service
Sales administration
Complaint handling
Microsoft Office
Organisational skills
Customer support
Communication skills

Full job description

Sale Operations Executive (Customer Experience)

Location: Reading | Office-Based | Full-Time | Permanent

Hours: 9:00am - 17:30pm

Days: Monday - Friday

Join the UK's most trusted car leasing company and become part of our fast-paced Sales Operations function.

As a Customer Experience Executive, you will manage customer communications from order handover through to delivery, taking ownership of queries and ensuring a smooth customer journey.

Strong telephony experience is essential for this role. You will handle inbound and outbound customer calls, resolve queries, provide updates, and build strong relationships through clear and professional communication.

If you are customer-focused, confident on the phone, and enjoy problem-solving in a busy operational environment, we’d love to hear from you.

What You'll Be Doing

Managing inbound customer queries across phone, email, and portal channels, ensuring responses are handled within agreed service levels.
Handling a high volume of inbound and outbound customer calls, providing updates, resolving queries, and delivering excellent customer service.
Taking ownership of customer queries from initial contact through to resolution, ensuring customers are kept informed throughout the process.
Communicating order updates, delivery information, and outstanding actions to customers in a clear and timely manner.
Acting as the first point of contact for customer concerns including dissatisfaction, complaints, potential cancellations, and poor reviews.
Managing difficult conversations professionally, demonstrating empathy while working towards effective solutions.
Updating CRM systems with accurate notes, actions, and outcomes to ensure customers receive a consistent experience across the team.
Working closely with Sales, Administration, Finance, and operational teams to gather information and resolve customer queries.
Reviewing outstanding order actions and proactively communicating next steps to customers to support a smooth journey.
Identifying and escalating concerns relating to customer vulnerability, fraud, or potential mis-selling in line with company procedures.
Supporting internal teams with customer-related requests and providing guidance where required.
Identifying opportunities to improve the customer journey through feedback, process improvements, communication updates, FAQs, and customer touchpoints.
Supporting the reduction of complaints, cancellations, and negative customer experiences by delivering proactive and effective communication.
Ensuring all customer interactions are completed in line with FCA regulations, company policies, and customer service standards.

What We're Looking For

Essential: Previous experience in a telephone-based customer service, contact centre, customer support, service advisor, or customer experience role.
Strong telephony experience is a key requirement for this role. You must be confident handling inbound and outbound customer calls, managing queries, and delivering excellent service over the phone.
Experience working in a fast-paced environment with a focus on customer communication and resolution.
Excellent verbal and written communication skills with the ability to build rapport and manage customer expectations.
A confident and professional telephone manner with the ability to handle challenging conversations.
Strong problem-solving skills with a proactive and solution-focused approach.
Excellent organisational skills with the ability to prioritise workload and manage multiple customer queries.
Strong attention to detail and the ability to maintain accurate records.
Experience using CRM systems and maintaining clear customer notes.
Good knowledge of Microsoft Office, including Outlook, Word, and Excel.
A positive, resilient, and customer-focused attitude.
Ability to work effectively under pressure while maintaining high service standards.
A collaborative team player who supports colleagues and contributes to team success.

Desirable Experience

Experience within vehicle leasing, automotive, finance, or operational processing environments.
Knowledge of vehicle leasing processes, finance agreements, or customer order journeys.
Experience handling complaints, customer retention conversations, or cancellation queries.
Experience working within a regulated environment.

What We Offer

Competitive salary
Annual performance bonus
Ongoing training and career development opportunities
Career progression within a growing business
Quarterly peer-voted recognition awards
Company pension scheme
Employee Assistance Programme
Enhanced Maternity and Paternity Pay
Enhanced Sick Pay
Mindfulness coaching
Birthday voucher and long-service rewards
Company and team social events
Free on-site parking
Employee referral programme

Our Values

At Select Car Leasing, our DRIVE values are at the heart of everything we do:

Dedication
Respect
Integrity
Value
Excellence

Apply Today

If you are passionate about delivering exceptional customer experiences, confident handling customer conversations over the phone, and enjoy working in a fast-paced operational environment, we’d love to hear from you.

Benefits:

Company events
Company pension
Enhanced maternity leave
Enhanced paternity leave
Free parking
On-site parking
Referral programme
Sick pay
Work from home

Experience:

Customer service: 2 years (required)
Sales administration: 1 year (preferred)

Work authorisation:

United Kingdom (required)

Work Location: Hybrid remote in Reading RG2 0TD

Quick apply

Refine Your Search

delivery executive jobs in benson, oxf

Sales Operations Executive (Customer Experience Team)

Head of Development & Partnerships

Service Delivery Executive

Sales Executive

VP of People

Automotive Sales Executive

Head of Security Operations

Junior Lead Generation Executive

Field Staff Booker

Vehicle Progressor

Graduate Lead Generation Executive

Lead Generation Executive

Service Business Operations Manager

Sales Support Specialist – Partner Alliance

Field Staff Coordinator

Commercial Hospitality & Events Manager

Customer Services Manager

FGA Technical Support & Warranty Executive

Class 2 Driver

Head of Service Desks - Reading, UK

I want to receive the latest job alerts for delivery executive in benson, oxf

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected