Software support analyst Work, Jobs in Berkshire (with Salaries)

Business Analyst
Diligenta —Reading
- £41,400 - £51,750 a year
- Full-time
- Communication skills
- Negotiation
- Employee assistance programme
Quick apply
IT Service Desk Analyst
Oxford Health NHS Foundation Trust —Oxford
- £28,392 - £31,157 a year
- Full-time
- Remote
- Continuous improvement
- Annual leave
- Employee assistance programme
6d
IT Service Desk Analyst
Montu UK —Winnersh
- £35,000 - £37,500 a year
- Full-time
- Analysis skills
- IT
- Communication skills
1st Line Support Analyst
FluidOne —Camberley
- Azure
- Microsoft Outlook
- Customer service
- Employee assistance programme
PMO Analyst
Wiley —Oxford
- £40,200 - £57,533 a year
- Full-time
- Project management
- Organisational skills
- Agile
Senior Quality Assurance (QA) Analyst
University of Oxford —Oxford
- £49,119 - £58,265 a year
- Full-time
- CRM software
- Azure
- University
- Annual leave
14d
Sage ERP Software Support Consultant (Finance)
Mysoft —Fleet
- Full-time
- Hybrid work
- Microsoft Excel
- Software troubleshooting
- Customer service
- Free parking
- Employee assistance programme
Quick apply
IT Analyst
Montu UK —Winnersh
- £35,000 - £37,500 a year
- Full-time
- Analysis skills
- IT
- Communication skills
2nd Line Support Analyst
FluidOne —Camberley
- Azure
- Windows
- Microsoft Office
- Employee assistance programme
Systems Ops Analyst
Epicor —Bracknell
- Up to £51,000 a year
- Full-time
- Azure
- Windows
- SQL
4d
AI Transformation & Enablement Analyst
Loftware UK —Reading
- £40,000 - £150,000 a year
- Hybrid work
- Azure
- Master's degree
- AWS
Quick apply
Assoc Application Analyst
Visa Europe Limited —Basingstoke
- 12 hour shift
- Analysis skills
- Bachelor's degree
- Organisational skills
Associate Application Analyst
Visa Europe Limited —Basingstoke
- 12 hour shift
- Analysis skills
- Bachelor's degree
- Organisational skills
Data Scientist
Gamma —Newbury
- Full-time
- SQL
- Machine learning
- Mentoring
- Annual leave
Quick apply
Business Analyst - Forecasting Allocation & Replenishment
Primark —Reading
- Azure
- Project management
- Software development
IT Engineer
Elliott Company —Silchester
- Full-time
- Hybrid work
- Project management
- Bachelor's degree
- IT
Senior Finance Analyst - SAS Developer
Nationwide Building Society —Swindon
- From £45,600 a year
- Part-time
- SQL
- Communication skills
- Python
7d
Developer - Energy Markets
SSE —Reading
- £50,964 - £60,899 a year
- Full-time
- Azure
- DevOps
- JavaScript
- Employee discount
6d
Service Desk Analyst - Basingstoke. Shift: 4 days on and 4 days off
Codestone —Basingstoke
- Weekend availability
- Hybrid work
- Management
- Customer service
- Windows
Data Scientist
Pragma —Newbury
- SQL
- Machine learning
- Mentoring
- Annual leave

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Business Analyst

Diligenta -
Reading

Quick apply

Job details

Full-time
£41,400 - £51,750 a year

Benefits

Cycle to work scheme
Company pension
Employee assistance programme

Qualifications

Pension
Business analysis
Visio
Business requirements
Communication skills
Negotiation

Full job description

Business Analyst

Who are Diligenta?

Diligenta's vision is to be acknowledged as Best-in-class Platform-based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do, and our aim is to transform our clients' operations. A business that has been described as ‘home’ by existing employees, we drive a culture that is founded on positive change and development.

Summary of the role:

Excellent opportunity for an experienced Business Analyst to join our Analysis & Design Services team based in Reading. As a Business Analyst you will be responsible for analysing business requirements, assessing the impact of change, investigating options, developing and recommending potential solutions to support business change delivery.

Benefits:

33 days including Bank Holidays
Eligibility for an annual discretionary bonus scheme
Personal and career development opportunities to progress your aspirations within the company as well as through our global parent company (Tata Consultancy Services)
Access to Perks at Work (an online discounted shopping platform) saving you money on a wide range of goods and services, including your weekly food shop, holidays and electrical goods.
Cycle to Work Scheme & Interest-free Season Ticket loans.
A companywide Wellbeing programme, including an Employee Assistance Programme and other benefits/resources to support your mental/physical and financial wellbeing.
A comprehensive set of Moments that Matter policies, such as Carer’s Leave, Foster Leave and Retirement Leave
A contributory company pension scheme where we match your contributions up to 6%, Group Life Assurance ('Death in Service') & Group Income Protection

What you’ll be doing:

Work with transformation and the business stakeholders to ensure documented business requirements are accurately translated into solution options and system requirements.
Apply appropriate analytical methods and techniques, to shape and define business solutions (e.g. processes and operational changes), documenting them in accordance with agreed format and quality standards.
Interpret legislative and regulatory requirements and/or changes in order to assess the wider impact on business processes and system solutions.
Consult with the business stakeholders to understand and evaluate the impacts of change, documenting as is/to be process models.
Consult with the business, transformation and strategic partners to identify, understand and challenge business issues and problems in order to explore underlying causes and recommend appropriate solutions or courses of action.
Document & articulate the impact of proposed solutions on benefits, costs and risks, in order to inform project and business decisions.
Support business acceptance testing activities, contributing to production Testing Strategy/Plans and providing an escalation point for queries and issues arising from the Testing team.

What we’re looking for:

A proven background within a similar Business Analyst role gained within a financial services environment, ideally Life and Pensions.
Strong interpersonal skills and confidence to select and apply relevant analytical and process engineering tools.
Strong written and verbal communication skills and the ability to influence and negotiate with stakeholders at all levels.
Strong attention to detail, good fact-finding skills and ability to make evaluative judgments based on both quantitative and qualitative information.
Able to use different techniques to elicit and capture business requirements, understanding which are best suited to a particular need.
Understands financial considerations and potential financial impacts of requirements and solutions options.
General understanding of project methodologies and approaches.
Working knowledge of business analysis and information/data presentation techniques, including the standard MS software applications and Visio.
A systematic, disciplined and analytical approach to problem solving.

If you need any help or adjustments during the recruitment process, please let us know.

Ready to take the next step in your career? Apply today and become part of our innovative team!

Quick apply

Refine Your Search

software support analyst jobs in berkshire

Business Analyst

IT Service Desk Analyst

IT Service Desk Analyst

1st Line Support Analyst

PMO Analyst

Senior Quality Assurance (QA) Analyst

Sage ERP Software Support Consultant (Finance)

IT Analyst

2nd Line Support Analyst

Systems Ops Analyst

AI Transformation & Enablement Analyst

Assoc Application Analyst

Associate Application Analyst

Data Scientist

Business Analyst - Forecasting Allocation & Replenishment

IT Engineer

Senior Finance Analyst - SAS Developer

Developer - Energy Markets

Service Desk Analyst - Basingstoke. Shift: 4 days on and 4 days off

Data Scientist

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