It engineer Work, Jobs in Billingshurst, Wsx (with Salaries)

First Response Engineer - Service Desk - MSP
Uptime —Horsham
- 8 hour shift
- Windows
- Microsoft Office
- Analysis skills
Quick apply
First Line Support / Helpdesk Engineer - Hybrid
Uptime Solutions —Crawley
- Full-time
- Windows
- Microsoft Office
- Analysis skills
2nd Line Technical Support Engineer
Carden I.T Services —Brighton
- Weekend availability
- Travel
Senior Service Desk Engineer
Zenzero Solutions —Chichester
- Azure
- Continuous improvement
- Mentoring
Technical Support Engineer - Digital Customer Success
Grundfos —Tadworth
- Engineering
- Electrical Engineering
- Communication skills
- Annual leave
- Flexible schedule
22h
Technical Support Engineer
Yunex Traffic —Crawley
- Full-time
- Continuous improvement
- Mentoring
- Computer skills
4d
Technical Support Engineer – Full Time | Competitive Salary | Depending on Experience
Power Electrics —East Grinstead
- Full-time
- Mentoring
- Communication skills
- Referral programme
8d
Principal Systems Engineer / Solutions Architect - Naval Communications
Thales —Crawley
- Full-time
- System design
- Annual leave
- Employee assistance programme

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it engineer jobs near billingshurst, wsx

First Response Engineer - Service Desk - MSP

Uptime -
Horsham

Quick apply

Job details

Full-time

Qualifications

Technical troubleshooting
Ticket management
Microsoft Office Suite
Windows
Microsoft Office
Analysis skills
Remote access software
Ticket management systems
Technical support incident logging
Customer support
Customer interaction
Application support
Communication skills
Information Technology

Full job description

Job Description:

First Responder Engineer - Initially office-based (first 6-months) and then Hybrid.

What’s this role about?

You will assist in proactively managing and troubleshooting issues for the end customers of our MSP partners. Using your analytical skills to problem solve within our fast-paced environment efficiently, you will work with your team to provide market-leading technical support.

Growth is important to us, your role will include being mentored by seniors to develop the skills necessary to progress from First Responder to a 1st line engineer and then to 2nd line. We will also provide support and assistance in obtaining professional certifications.

What will I get up to day to day?

You will be responsible for delivering 1st line IT support services to the customer base of our MSP partners while escalating issues requiring more senior resources to a suitable engineer. This role primarily involves providing telephone support, as well as assisting with IT issues via remote desktop services.

Shift Pattern:

Monday to Friday, 8-hour shift between 7 a.m. and 7 p.m., 4-week rolling pattern. Once in four weeks, you will work a weekend and get days off in lieu of the following week.

What experience do I need?

Have a passion for IT and have a desire to progress into a career within IT Support. You will ideally have some experience either providing basic IT support or having a degree/certification within IT. However, this isn't necessary for the right person, as having a customer-first attitude and a passion for IT will be key.

Being able to commute to our Crawley offices is a necessity as the first 6 months will be full-time office based, then moving to 3 days at home, 2 days in the office.

Your everyday focus will include:

Troubleshooting a range of technical issues experienced by our clients, including the following technologies:
Windows 10/11.
Office 365.
Microsoft Office.
Printers and Scanners.
Various customer applications.
Using our PSA platform to log and respond to support tickets.
Identifying and escalating higher-level issues to a senior engineer.
Being a people person, delivering support in a friendly and positive manner.
Great communication skills, both verbally and in writing will be expected.

Quick apply

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it engineer jobs in billingshurst, wsx

First Response Engineer - Service Desk - MSP

First Line Support / Helpdesk Engineer - Hybrid

2nd Line Technical Support Engineer

Senior Service Desk Engineer

Technical Support Engineer - Digital Customer Success

Technical Support Engineer

Technical Support Engineer – Full Time | Competitive Salary | Depending on Experience

Principal Systems Engineer / Solutions Architect - Naval Communications

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