Clinical specialist Work, Jobs in Birmingham, Eng (with Salaries)

Patient Experience Facilitator
The Royal Orthopaedic Hospital NHS Foundation Trust —Birmingham
- £32,073 - £39,043 a year
- Full-time
3d
Employment Specialist (IPS) - Birmingham & Solihull
Shaw Trust —Birmingham
- £29,556 - £35,413 a year
- Communication skills
- Annual leave
- Employee assistance programme
Psychological Wellbeing Practitioner Trainee - Band 4
Coventry and Warwickshire Partnership NHS Trust —Coventry
- £28,392 - £31,157 a year
- Full-time
- Data entry
- Discharge planning
- Annual leave
- Employee assistance programme
2d
Band 2 Healthcare Assistant
Birmingham Community Healthcare NHS Foundation Trust —Birmingham
- £25,272 a year
- Weekend availability
- Rehabilitation centre
- Patient care
1d
Theatre Assistant
Spire Healthcare —Solihull
- Full-time
- Inventory control
- Communication skills
- Free parking
- Annual leave
Bank Medical Records Administrator
Spire Healthcare —Sutton Coldfield
- Computer literacy
- Computer skills
- Communication skills
- Free parking
- Annual leave
2d
Patient Records and Digitisation Services Co-ordinator
Birmingham Women's and Children's NHS Foundation Trust —Birmingham
- £25,760 - £27,476 a year
- Full-time
4d
Band 5 Communications Officer
Birmingham and Solihull Mental Health NHS Foundation Trust —Birmingham
- £32,073 - £39,043 a year
- Full-time
- Social media management
- AI
13d
Band 3 Administrator
Birmingham Community Healthcare NHS Foundation Trust —Birmingham
- £25,760 - £27,476 a year
- Full-time
- Rehabilitation centre
6d
Treatment Coordinator
Orthodontic Excellence —Solihull
- £30,000 - £40,000 a year
- Full-time
- Hospitality
- Sales
- Customer service
- Free parking
Quick apply
Band 3 Single Point of Access Administrative Assistant
Birmingham Community Healthcare NHS Foundation Trust —Birmingham
- £25,760 - £27,476 a year
- Full-time
- Customer service
- Rehabilitation centre
- Communication skills
4d
Clinical Assessor
Capita Health Assessment Advisory Service —Birmingham
- £39,500 a year
- Full-time
- Hybrid work
- Microsoft Office
- Analysis skills
- Communication skills
- Paid training
- Employee discount
Quick apply
Band 4 Medical Secretary - Mood Disorder Team
Birmingham and Solihull Mental Health NHS Foundation Trust —Birmingham
- £28,392 - £31,157 a year
- Full-time
12d
Rapid Response Specialist
Muve Healthcare —Birmingham
- Up to £20 an hour
- Weekend availability
- Travel
Quick apply
Allied Health, HCPC & Diagnostic Professionals
Edgbaston Wellness Clinic & Quarry Bank Medical Centre —Birmingham
- £26,484.15 - £77,962.16 a year
- Full-time
- Patient monitoring
- BLS Certification
- English
- Profit sharing
- Health & wellbeing programme
Quick apply
4d
Bank Level 6 Oliver McGowan Mandatory Training (OMMT) Facilitator BSoL
Birmingham Community Healthcare NHS Foundation Trust —Birmingham
- £21.97 an hour
- Part-time
- Databases
- Analysis skills
- Rehabilitation centre
10d
Quality Officer
HeliosX —Leamington Spa
- Continuous improvement
Quick apply
Positive Behaviour Support Practitioner
Swanton Care and Community —Coventry
- Up to £35,000 a year
- Writing skills
- Data analysis skills
- Experience working with children
Band 3 Receptionist/Administrator - Yewcroft CMHT
Birmingham and Solihull Mental Health NHS Foundation Trust —Birmingham
- £25,760 - £27,476 a year
- Part-time
- Organisational skills
- Front desk
1d
Complex Healthcare Assistant
Apollo Home Healthcare —Birmingham
- £13 - £18 an hour
- Part-time
- Medication administration
- Patient care
- In-person
Quick apply

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clinical specialist jobs near birmingham, eng

Patient Experience Facilitator

The Royal Orthopaedic Hospital NHS Foundation Trust -
Birmingham

Apply Now

Job details

Full-time
£32,073 - £39,043 a year
3 days ago

Qualifications

Complaint handling
Data management
Patient-centred care

Full job description

We are looking for a dynamic, empathetic, and highly organised individual to join our Patient Experience Team as a Facilitator on a fixed-term basis to cover maternity leave. This pivotal role ensures that patients, families, and carers feel heard, supported, and empowered throughout their healthcare journey.

As Patient Experience Facilitator, you will lead the coordination of complaints and PALS enquiries, ensuring they are managed with compassion and resolved within agreed timeframes. You will contribute to key patient experience initiatives, oversee statutory surveys such as the Friends and Family Test, and help drive service improvements informed by patient feedback.

Working collaboratively with clinical teams, senior leaders, and external partners, you will ensure that patient insights are translated into meaningful action. The role also includes data management, governance reporting, and representing the patient voice at divisional meetings.
This is a rewarding opportunity to influence how care is delivered across the Trust. If you are passionate about patient-centred care, thrive in a fast-paced environment, and excel in communication and coordination, we encourage you to apply.

Handling Complaints & Concerns: Ensures that patient complaints and PALS (Patient Advice and Liaison Service) contacts are acknowledged, investigated, and resolved within policy timeframes.
Tracking Feedback: Monitors trends in patient experience data, such as Friends and Family Test results and national surveys, to identify areas for improvement.
Driving Service Improvement: Supports action plans based on feedback, ensuring timely follow-up and escalation of unresolved issues.
Governance & Reporting: Attends divisional meetings, contributes to regulatory submissions (e.g. CQC), and maintains accurate records using systems like Ulysses.
Engagement & Inclusion: Promotes involvement of diverse patient groups, supports volunteering initiatives, and helps implement strategies for engagement and equality.

The Royal Orthopaedic Hospital NHS Foundation Trust is one of the largest specialist orthopaedic units in Europe. We offer planned orthopaedic surgery to people locally, nationally and internationally.

Our Trust is a very special hospital; big enough to deliver world class services and small enough to offer exceptional patient and staff experience. We offer a working experience unique in the West Midlands and we're always on the lookout for passionate people to join our award-winning team.

The ROH is an equal opportunities employer. We employ people of difference and are committed to growing an inclusive culture, where difference is celebrated, and people feel able to bring their whole and authentic self to work.

We are a Disability Confident Leader and offer a range of inclusive, family friendly and flexible working arrangements and policies, to support our people in the workplace. Flexible working requests will be considered.

The Trust is committed to the Disability Confident Interview Scheme and will offer an interview to disabled applicants who meet the minimum criteria for a vacancy and consider them on their abilities.

If you have a disability and need any support with your application or require any reasonable adjustments to be implemented please do get in touch with the Recruiting Manager for this position so that the team can support you.

please see attached JD/PS

Please note that this job vacancy may close before the advertised closing date if a sufficient number of applications are received. To ensure your application is considered and to avoid disappointment, we advise submitting your application as soon as possible.

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Refine Your Search

clinical specialist jobs in birmingham, eng

Patient Experience Facilitator

Employment Specialist (IPS) - Birmingham & Solihull

Psychological Wellbeing Practitioner Trainee - Band 4

Band 2 Healthcare Assistant

Theatre Assistant

Bank Medical Records Administrator

Patient Records and Digitisation Services Co-ordinator

Band 5 Communications Officer

Band 3 Administrator

Treatment Coordinator

Band 3 Single Point of Access Administrative Assistant

Clinical Assessor

Band 4 Medical Secretary - Mood Disorder Team

Rapid Response Specialist

Allied Health, HCPC & Diagnostic Professionals

Bank Level 6 Oliver McGowan Mandatory Training (OMMT) Facilitator BSoL

Quality Officer

Positive Behaviour Support Practitioner

Band 3 Receptionist/Administrator - Yewcroft CMHT

Complex Healthcare Assistant

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