Customer sales advisor / administrator Work, Jobs in Birmingham, Eng (with Salaries)

Sales Administrator
Dolphin Computer Access —Worcester
- £26,000 - £27,000 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- Customer service
- Free parking
- Annual leave
Quick apply
Sales advisor
airtools and compressor services 2000 LTD —Birmingham
- £12.71 an hour
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
Quick apply
14d
Customer Service Advisor
Epwin Group PLC —Tamworth
- Full-time
- Microsoft Excel
- Communication skills
Quick apply
6d

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customer sales advisor / administrator jobs near birmingham, eng

Sales Administrator

Dolphin Computer Access -
Worcester

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Job details

Permanent | Full-time
£26,000 - £27,000 a year

Benefits

Free parking
Casual dress
Cycle to work scheme
Annual leave
Company pension
Work from home
Company events
Sick pay
On-site parking

Qualifications

CRM software
Sales
Customer service
NetSuite
Sales administration
Microsoft Office
Quality control
B2B sales
SharePoint
Direct sales
Software testing
HubSpot
Communication skills

Full job description

Dolphin is a world leader in software for people who are blind, partially sighted and neurodiverse with a distribution channel in over forty countries. Our software makes a real difference to our customers, helping individuals to get online and connect with family and friends, helping students to fully engage and succeed in education and helping employees to excel in a variety of work settings. Working at Dolphin offers an exciting range of opportunities to develop your career within a supportive and diverse team.

We are looking for a highly organised sales administrator to join our company. We want someone who is keen to be a part of our growth. We expect you to embrace our core values, including delight the customer; own the outcome; and be a productive team member.

Responsibilities:

Reporting to our Chief Commercial Officer, you will:

Handle inbound enquiries - answering queries via phone, email and live chat
Contact customers by phone or email to answer queries
Be a trusted advisor to customers and provide exceptional customer experience
Understand customer needs, educate on all Dolphin software options available, answer any questions they may have and address any concerns or objections they may raise
Log customer orders on our ERP system
Maintain accurate records of your activities and customer interactions in our CRM system/Sales pipeline
Maintain process documentation on SharePoint in line with company document control process
Prepare data on sales performance
Schedule sales meetings, preparing the agendas and taking minutes
Support the sales team with other administrative tasks and cover for other members of sales team as required

Skills and experience:

Highly organised, the work requires multi-tasking and attention to detail.
Excellent verbal and written communication
High level of proficiency with Microsoft Office
Previous experience in similar sales administration role is desirable

Personal characteristics:

We are looking for people who are self-motivated, enthusiastic, and results driven.
You should seek responsibility, demonstrate effective decision-making skills and be comfortable working under your own initiative.
You will need to be organised and methodical in your approach to work, and able to concentrate on detail, with a high degree of quality control.
Communication and team working skills are essential to contribute to productive teams.
You should be customer focused and demonstrate commercial awareness. Delight the customer.
Be keen to learn, share your ideas and support change.
Everyone at Dolphin is expected to work in the spirit of our ethos of inclusivity.

Other benefits:

23 days paid annual leave, plus national holidays and offices closed between Christmas and New Year
Flexible and hybrid workplace: you choose which days to work from home and which days to work from the office.
Convenient central location: close to M5 motorway with free onsite parking.
Casual dress code
Generous maternity, paternity and adoption pay
Contemporary parental leave policy
Workplace pension scheme
Occupational sick pay scheme and additional paid time off for appointments
Annual salary reviews
Performance bonus and commission schemes
Subsidises for all employees that wish to undertake fitness or sporting activities

We are a Disability Confident Employer and we encourage applications from people with disabilities.

As a Mindful Employer we have committed to working towards better mental health in the workplace.

Please note, early application is encouraged as we may close this vacancy when we receive sufficient applications.

Job Types: Full-time, Permanent

Pay: £26,000.00-£27,000.00 per year

Benefits:

Casual dress
Company events
Company pension
Cycle to work scheme
Free parking
On-site parking

Ability to commute/relocate:

Worcester WR3 8TJ: reliably commute or plan to relocate before starting work (required)

Experience:

administration: 1 year (required)

Work authorisation:

United Kingdom (required)

Work Location: Hybrid remote in Worcester WR3 8TJ

Quick apply

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