Disability confident Work, Jobs in Birmingham, Eng (with Salaries)

Matchday Ticketing Assistant
Birmingham City Football Club —Birmingham
- Up to £12.71 an hour
- Full-time
- Microsoft Outlook
- Sales
- Customer service
Quick apply
1d
Team Member - Solihull
Pret A Manger —Solihull
- £14 an hour
- Part-time
- Customer service
- No experience needed
- Annual leave
- Employee discount
7d
Customer Team Member
Co-op —Birmingham
- £13.04 an hour
- Overtime
- Bakery
- Paid training
- Employee discount
4d
Sales Advisor
The Perfume Shop —Birmingham
- £8.81 - £13.04 an hour
- Sales
- IT
- Employee discount
2h
Food & Beverage Assistant
Aramark —Birmingham
- £8.03 - £12.71 an hour
- Free parking
- Annual leave
Early Help Project Administrator (23336)
Barnardo's —Birmingham
- £26,164 - £28,172 a year
- Annual leave
- Employee assistance programme
2d
SIA Door Supervisor - Birmingham
KBG Security Solutions —Birmingham
- £14.24 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- First Aid Certification
Quick apply
IPS Employment Specialist
Better Pathways —Birmingham
- £30,000 a year
- Full-time
- English
- Psychology
- Organisational skills
- Sick pay
Quick apply
Digital Forensics Apprentice
West Midlands Police —Birmingham
- Weekend availability
- Bachelor's degree
- Annual leave
- Employee assistance programme
7d
Investigator
Ministry of Justice —Birmingham
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Microsoft Office
- Presentation skills
- In-person
- Annual leave
- Employee discount
2d
Ticketing Services Executive
West Midlands Combined Authority —Birmingham
- £30,579 - £34,780 a year
- Part-time
- Customer service
- AI
- Communication skills
- Annual leave
- Employee discount
5d
Catering Assistant (Bank)
Anchor —Birmingham
- £13.45 an hour
- Organisational skills
- Kitchen experience
- Employee discount
Watch Repairs Administrator
Signet —Birmingham
- Part-time
- Administrative experience
- In-person
- Communication skills
- Employee discount
Glass Collector
Slug And Lettuce —Solihull
- Up to £12.81 an hour
- Part-time
- Bar
- No experience needed
- Employee discount
Quick apply
Customer Service Consultant
HSBC Global Services Limited —Birmingham
- From £26,000 a year
- Full-time
- Customer service
- Communication skills
- Employee discount
5d
Administrative Assistant
BSCCP —Birmingham
- £24,420 - £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Work from home
- Sick pay
Quick apply
Café / Facilities Assistant
Sense —Birmingham
- £13 an hour
- Call to connect
- Bar
- Front desk
- Café
8d
Public Contact Officer
West Midlands Police —Birmingham
- Full-time
- Annual leave
- Employee assistance programme
23h
Catering Assistant (Part-Time)
Anchor —Birmingham
- £13.45 an hour
- Organisational skills
- Kitchen experience
- Employee discount
13d
Support Worker - (Recovery) Bayberry
UK Addiction Treatment Centres —Birmingham
- £12.71 an hour
- Weekend availability
- Driving
- Care plans
Quick apply

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disability confident jobs near birmingham, eng

Matchday Ticketing Assistant

Birmingham City Football Club -
Birmingham

Quick apply

Job details

Full-time
Up to £12.71 an hour
1 day ago

Qualifications

Microsoft Outlook
Sales
Customer service
English
Organisational skills

Full job description

Birmingham City Football Club is on the rise.

With an incredible history dating back to 1875, Birmingham City Football Club is part of an exciting period of accelerated growth and modernisation, andisplayingit’spart inonce-in-a-generationopportunityto support the transformation of England’s second cityas part of the Sports Quarter project.

With significant investment across our football, commercial, and community operations, we are rebuilding the Club for long-term success — on and off the pitch.

The journey we’re on involves strengthening our structures, elevating our performance environments, growing our teams, and investing heavily in the people, processes and culture that will define the next chapter of Birmingham City FC.

Birmingham City FC is looking for enthusiastic, reliable, and customer-focused Matchday Ticketing Assistant to join our Ticketing team. This is an exciting opportunity to play a vital role in delivering exceptional service to supporters on matchdays and during busy ticketing periods. You will be the first point of contact for fans, ensuring their ticketing experience is smooth, efficient, and friendly.

Please note this role is a casual role on a zero-hour basis. You will be required to work on matchdays which is how this role falls.

Key Responsibilities

Handle inbound and outbound calls to process home, away, and season ticket sales accurately in line with club policies and procedures.
Complete all ticketing transactions efficiently and within required timescales.
Maintain high call quality standards, identifying opportunities to upsell Birmingham City FC products and services.
Process face-to-face ticket sales as required, ensuring cash/till balances are correct at the end of each shift.
Support the delivery of Digital Ticketing, assisting supporters and helping to set up the access control system.
Fulfil online ticket sales and promote digital ticketing across all sales interactions.
Respond to all ticket office emails within the set timeframe, providing clear and accurate information.
Adhere to Data Protection Laws, applying new working practices where needed.
Update and maintain customer data to keep the club’s CRM system accurate and up to date.
Always Represent Birmingham City FC professionally, maintaining the highest standards of performance.

What are we looking for from you?

Ability to work on own initiative and as part of a team
Strong commitment to excellent customer service
Ability to work under pressure and handle challenging situations
Ability to sell and up-sell tickets
Experience dealing with customer enquiries in person, by telephone, and via email
High level of customer care standards

Birmingham City FC is committed to safeguarding and promoting the welfare of children and young people. The safety and well-being of our players is our top priority, and we expect all staff to share this commitment. All successful applicants will be required to undergo a thorough background check and training in safeguarding as part of the recruitment process.

Birmingham City FC is an equal opportunities and Disability Confident employer. We welcome applications from all sectors of the community and assess candidates solely on merit, regardless of gender, race, age, nationality, disability, sexual orientation, political or religious belief, background, or family circumstances. We promote a diverse and inclusive environment and encourage all individuals to apply. If you need any adjustments to our recruitment or interview process, please inform us when applying.

Job Type: Full-time

Pay: Up to £12.71 per hour

Work Location: In person

Quick apply

Refine Your Search

disability confident jobs in birmingham, eng

Matchday Ticketing Assistant

Team Member - Solihull

Customer Team Member

Sales Advisor

Food & Beverage Assistant

Early Help Project Administrator (23336)

SIA Door Supervisor - Birmingham

IPS Employment Specialist

Digital Forensics Apprentice

Investigator

Ticketing Services Executive

Catering Assistant (Bank)

Watch Repairs Administrator

Glass Collector

Customer Service Consultant

Administrative Assistant

Café / Facilities Assistant

Public Contact Officer

Catering Assistant (Part-Time)

Support Worker - (Recovery) Bayberry

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