Harness build team Work, Jobs in Birmingham, Eng (with Salaries)

Helpdesk Team Leader
Emcor —Nechells
- £34,280 a year
- Overtime
- Customer service
- Computer literacy
- Microsoft Office
- Employee assistance programme
- Referral programme
Quick apply
7d
Technology Sales Executive
Softcat —Birmingham
- £26,250 - £28,900 a year
- Communication skills
- School
- Flexible schedule
Junior Hydrogeology Consultant
Arcadis —Birmingham
- Microsoft Office
- Master's degree
- Bachelor's degree
5h
Helpdesk Scheduler
Emcor —Birmingham
- Full-time
- Computer literacy
- Employee assistance programme
- Referral programme
Quick apply
Assistant Engineer Geotechnics
Arcadis —Birmingham
- Microsoft Powerpoint
- Microsoft Outlook
- Engineering
PROJECT LEAD APPOINTED PERSON
Laing O'Rourke —Birmingham
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
11d
Race Harness Product Owner
Lifeline Fire & Safety Systems Ltd —Coventry
- Full-time
- Sales
- Engineering
- Analysis skills
Quick apply
Remedials Estimator
JHK-Hall & Kay Fire Services Ltd —Birmingham
- Full-time
- Computer literacy
- Maintenance
- Bachelor's degree
Quick apply
11d
Shift Engineer
Emcor —Coventry
- £40,000 a year
- Full-time
- Microsoft Office
- Driving
- IT
- Employee assistance programme
- Referral programme
Quick apply
European Trade Programme Manager
MSX International —Warwick
- Up to £50,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Sales
- Analysis skills
- Annual leave
Quick apply
11d
Examinierter Gesundheits- und Krankenpfleger* im Bordhospital
TUI Group —Birmingham
- From £19,552 a year
- Weekend availability
- Military
- Maintenance
- Classroom experience
- Annual leave
Electrical Technician
Exsel Design & Integration Limited —Worcester
- £27,000 - £32,000 a year
- Full-time
- Customer service
- Electrical experience
- Driving
- Free parking
- Bereavement leave
Quick apply
Lead Copywriter (SEO & GEO)
Inspired Thinking Group (ITG) —Birmingham
- Full-time
- Hybrid work
- AI
- Employee assistance programme
- Employee discount
Quick apply
Multi Skilled Engineer
Emcor —Coventry
- £40,000 a year
- Overtime
- Contracts
- IT
- Employee assistance programme
- Referral programme
Quick apply
Asset Experience Associate
NAA-Jones Lang LaSalle Resources —Birmingham
- Full-time
- Sales
- Maintenance
- In-person
Quick apply
Events Manager (6 Month FTC)
Shoosmiths —Birmingham
- CRM software
- Microsoft Office
- Business development
- Flexible schedule
Principal Systems Engineer
Collins Aerospace —Solihull
- Full-time
- Hybrid work
- Engineering
- Bachelor's degree
- No degree
- Annual leave
- Life insurance
11d
Oracle Data and Analytics Consultant
Capgemini —Birmingham
- Hybrid work
- Oracle
- SQL
- Python
PRINCIPAL PLANNER
Laing O'Rourke —Birmingham
- Engineering
- Project management
- Continuous improvement
11d
Senior Applied AI Engineer – Prompting & Evaluation
KERRIDGE COMMERCIAL SYSTEMS CORP —Bromsgrove
- Full-time
- ERP systems
- Master's degree
- Travel
Quick apply

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Helpdesk Team Leader

Emcor -
Nechells

Quick apply

Job details

Permanent | Full-time
£34,280 a year
7 days ago

Benefits

Cycle to work scheme
Discounted gym membership
Employee assistance programme
Paid volunteer time
Referral programme

Qualifications

Customer service
Computer literacy
Microsoft Office
Communication skills
Negotiation

Full job description

Role overview

Location: BBC Birmingham Mailbox

Salary: £34,280 pa + Overtime

Working Hours: 8:00- 17:00 Monday- Friday supporting 2x shift patterns

Contract Type: Permanent, Full Time

About EMCOR UK:

At EMCOR UK, we revolutionise facilities management by combining our engineering heritage and innovation capability. We prioritise people in everything we do, collaborating closely with our customers to understand all their needs, from the big picture to day-to-day operations. Our purpose is to “create a better world at work”. Using our unique insight platform, "One Data World," we harness data-driven intelligence to make informed decisions, adapting our services to meet our customers’ evolving requirements. This allows us to cultivate an enhanced workplace experience for their teams whilst optimising efficiency, meticulously managing every asset, and minimising their impact on the planet. All supported by our commitment to safety, compliance, and assurance. Our partnering approach empowers our customers to shape a better future. Whether guiding their path to net zero or redeveloping their facilities for enhanced efficiency, we create better places for work whilst taking away the burden of facility operations, freeing up our customers to concentrate on their business.

Role Overview:

Active supervision of the account help desk service, always providing an excellent level of customer service in the delivery of reactive and proactive task handling

Monitoring of service provided to ensure contractual compliance.

What you'll do:

To take overall daily responsibility and ownership of the helpdesk
To supervise the team and ensure all reactive work orders are responded to within timelines
Instil a culture of customer service excellence
To manage CAFM to ensure work orders are dealt with effectively
Monitor and respond accordingly to queries and client requests
Co-ordinate faults, schedule to engineers and communicate with customers
Liaising with Clients to escalate out of line incidents
Ensuring EMCOR UK meet the contractual delivery requirements
Raise purchase orders
Managing customer meeting arrangements
Any other duties, as requested by the management team
To provide holiday cover for colleagues when required

About the role

Who you'll be:

Both verbal and written communication should be excellent
Excellent customer service skills including handling of issues and negotiation skills
Planning and organisation skills
Ability to be resilient under pressure and be able to converse confidently with staff, suppliers, and customers at all levels
Computer literate with Microsoft Office knowledge
Knowledge and experience in the operation of a CAFM system advantageous
Ability to multitask and manage time effectively
Personable and approachable

EMCOR UK benefits

Benefits:

25 Days holidays + Bank holidays
Holiday Buy Scheme - up to 5 days a year
Industry leading Maternity & Paternity Policies
Refer a Friend scheme – worth £500 per referral
GEMS – Internal recognition scheme with vouchers for Amazon and retail/dining
Extensive Learning & Development opportunities, including opportunities for progression.
Access to Flex Benefits: Discount Shopping, Gym, Mobile, Family Activities, Insurance, Dining Experience, Car Leasing and Breakdown Cover.
Bike To Work Scheme
Paid volunteering and charity days
Medicash - Health cash plan - Benefits covered include dental, optical, physiotherapy and a health & wellbeing.
Employee Assistance Programme - Offering guidance and advice on Personal, Health, Legal and Financial queries.

At EMCOR UK, we embrace and celebrate diversity in all its forms.

We welcome applicants from all backgrounds and experiences, regardless of age, race, gender, sexual orientation, religion, disability, or any other characteristic that makes you unique. We believe that a diverse and inclusive workforce fosters creativity, innovation, and better problem-solving.

We encourage applications from all candidates and are committed to providing equal opportunities for employment and growth, supported by our inclusive policies and practices.

Join us in our endeavour to build a culture of mutual respect and equity, a place where every voice is heard, and every individual is championed.

Join us in building a better world at work.

Quick apply

Refine Your Search

harness build team jobs in birmingham, eng

Helpdesk Team Leader

Technology Sales Executive

Junior Hydrogeology Consultant

Helpdesk Scheduler

Assistant Engineer Geotechnics

PROJECT LEAD APPOINTED PERSON

Race Harness Product Owner

Remedials Estimator

Shift Engineer

European Trade Programme Manager

Examinierter Gesundheits- und Krankenpfleger* im Bordhospital

Electrical Technician

Lead Copywriter (SEO & GEO)

Multi Skilled Engineer

Asset Experience Associate

Events Manager (6 Month FTC)

Principal Systems Engineer

Oracle Data and Analytics Consultant

PRINCIPAL PLANNER

Senior Applied AI Engineer – Prompting & Evaluation

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