Implementation service lead Work, Jobs in Birmingham, Eng (with Salaries)

Implementation Service Lead
Voyage Care —Lichfield
- £38,230 a year
- Full-time
- Hybrid work
- Microsoft Office
- Project management
- Travel
2d
PMO Lead
National Gas —Warwick
- £49,855 - £63,000 a year
- Overtime
- Hybrid work
- Analysis skills
- Employee assistance programme
13d
Continuous Improvement Lead
Culligan UK limited —Wolverhampton
- Full-time
- Continuous improvement
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
Customer Services Operations Manager
Walsall Housing Group —Walsall
- £59,331 - £62,356 a year
- Full-time
- Communication skills
- Negotiation
- Annual leave
5d
Operations Manager - Customs & Brokerage
Carousel Logistics —Birmingham
- Up to £60,000 a year
- Hybrid work
- Management
- Travel
- Leadership
- Free parking
- Annual leave
Delivery Lead
OSB Group —Wolverhampton
- £85,000 - £95,000 a year
- Full-time
- Hybrid work
- Software development
- Agile
- Financial services
- Annual leave
2d
Reporting Lead
Deutsche Bank —Birmingham
- Full-time
- Hybrid work
- Communication skills
- Employee discount
Payroll Specialist - Systems Implementation & Transformation
The Mercian Trust - HR & Payroll —Walsall
- £49,282 - £54,495 a year
- Analysis skills
- School
- Employee discount
9d
Change Lead - Oldbury
DPD Group UK —Oldbury
- £80,000 a year
- Full-time
- Free parking
Quick apply
Contracts and Relationships Manager
National Gas —Warwick
- £53,000 a year
- Full-time
- Hybrid work
- Travel
- Communication skills
- Employee assistance programme
12d
Head of Systems Improvement
Automoney Trust Limited —Redditch
- £50,000 - £70,000 a year
- Full-time
- Management
- Maths
- Project management
- Life insurance
Quick apply
1d
Manager of Dedicated Implementations - EMEA
Ashby —Birmingham
- £110,000 - £165,000 a year
- Full-time
- Remote
- Project management
- Travel
- Leadership
- Annual leave
Training & Implementation Project Manager
Pinewood.AI —Solihull
- Hybrid work
- Microsoft Office
- Project management
- Travel
- Annual leave
- Employee assistance programme
Quick apply
Associate Commercial Lead
Gambling Commission —Birmingham
- £42,000 a year
- Full-time
- Hybrid work
- Travel
- Annual leave
Digital Learning and Skills Lead
HCRG Care Group —Coventry
- £46,000 a year
- Remote
- Data analysis skills
- Project management
- AI
- Employee discount
Quick apply
9d
Built Environment Compliance Lead
Sanctuary Group —Worcester
- £66,721 - £70,233 a year
- Full-time
- Travel
- Annual leave
- Employee discount
Quick apply
6d
Value Assurance Lead
Compass Group —Birmingham
- £60,000 a year
- Hybrid work
- Project management
- Continuous improvement
- Agile
8d
Category Lead Manager
M Group —Warwick
- Hybrid work
- Negotiation
- Employee discount
Contact Centre Team Manager
Vax Ltd —Droitwich
- Up to £32,000 a year
- Weekend availability
- Hybrid work
- Management
- Customer service
- English
- Free parking
- Work from home
Quick apply
9d
UK Low Carbon Fuels Production - Technical and Policy Lead
Department for Transport —Birmingham
- £57,515 a year
- Part-time
- Hybrid work
- Engineering
- Presentation skills
- Bachelor's degree
- Annual leave
- Employee assistance programme
2d

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Implementation Service Lead

Voyage Care -
Lichfield

Apply Now

Job details

Full-time
£38,230 a year
2 days ago

Qualifications

Driving Licence
Visio
Microsoft Office
Project management
IT
Communication skills
PRINCE2 Certification

Full job description

Implementation Service Lead

Hybrid role with UK travel
37.5 hours per week

At Voyage Care, we support people to live life their way. Behind every great service is a strong support function and that’s where you come in.

We’re looking for an Implementation Service Lead to help us deliver meaningful, positive change across our services as we introduce a new HR, Payroll and Workforce Management system. This is a rewarding, peoplefocused role where your work will directly support our colleagues who provide care and support every day.

What you’ll be doing

As an Implementation Service Lead, you’ll work closely with services and key stakeholders to make sure they feel supported, listened to and confident throughout the implementation journey.

Reporting to the Implementation Manager and working alongside the wider project team, you’ll be the friendly, visible face of change spending time in services, building relationships, delivering training and helping teams understand what’s changing, why it matters, and how it supports the people we care for.

This is a handson role that involves regular travel across the UK, including overnight stays and some outofhours work to support our 24/7 services.

Your key responsibilities will include:

Supporting services through the design, testing, rollout and adoption of new systems
Acting as the main point of contact for services during implementation and golive
Delivering engaging workshops and training sessions, adapting to different learning styles
Building trusted relationships with operational teams and stakeholders
Supporting data preparation, system access and user profile creation
Identifying risks, challenges and training needs, escalating where needed
Becoming a Subject Matter Expert for the systems and processes being introduced
Working to agreed implementation and project plans to ensure timely delivery
Capturing feedback to support continuous improvement
Liaising with IT and project teams to resolve local issues
Providing onetoone support to colleagues during and after implementation
Supporting multiple implementation projects at the same time when required

You’ll typically spend 35 days onsite at services during implementation periods, offering practical, reassuring support.

Who we’re looking for

We’re looking for someone who is approachable, adaptable and positive, with the confidence to work with a wide range of colleagues and the patience to support people through change.

You’ll need:

A full UK driving licence and the flexibility to travel across the UK
Experience working with multiple stakeholders
Experience supporting new system rollouts, ideally within social care
Strong communication skills and confidence training large groups
Good IT skills, including MS Office (Excel, Visio, etc.)
Excellent organisation, problemsolving and relationshipbuilding skills
The ability to work independently, prioritise effectively and meet deadlines

It’s a bonus if you have:

Experience of largescale digital or system implementations
Project management knowledge (Agile or PRINCE2)
Experience working in health or social care
A degreelevel qualification or equivalent experience

Why work for Voyage Care?

At Voyage Care, we believe that supporting our colleagues is just as important as supporting the people we care for. You’ll be part of a welcoming, collaborative team where your contribution is valued, your development is supported, and your work truly makes a difference.

If you enjoy working with people, thrive in a fastpaced environment, and want to be part of an organisation that lives its values every day, we’d love to hear from you.

Apply Now

Refine Your Search

implementation service lead jobs in birmingham, eng

Implementation Service Lead

PMO Lead

Continuous Improvement Lead

Customer Services Operations Manager

Operations Manager - Customs & Brokerage

Delivery Lead

Reporting Lead

Payroll Specialist - Systems Implementation & Transformation

Change Lead - Oldbury

Contracts and Relationships Manager

Head of Systems Improvement

Manager of Dedicated Implementations - EMEA

Training & Implementation Project Manager

Associate Commercial Lead

Digital Learning and Skills Lead

Built Environment Compliance Lead

Value Assurance Lead

Category Lead Manager

Contact Centre Team Manager

UK Low Carbon Fuels Production - Technical and Policy Lead

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